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Hampton Inn Charlotte / Matthews

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Traveller (21)
Room & Suite (42)
Dining (12)
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Overview
  • Excellent57%
  • Very good23%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(56 reviews)
“room was clean”(23 reviews)
“cookies”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Charlotte / Matthews
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$137.
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Reviews (516)
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513 results
Traveller rating
281
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35
11
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LanguageEnglish
281
122
64
35
11
Show reviews that mention
All reviewsfront deskroom was cleancookiesnice breakfastvery nice hotelone night staywafflesexcellent staywould definitely stay here againstaff was very friendlyhot breakfastbusiness tripthe breakfast areacharlotteinnsnikkicloset
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1 - 5 of 513 reviews
Reviewed 3 weeks ago

Stayed here for Easter weekend to visit family. Chose this for the reviews, price and location. Off the hwy, behind Applebee's restaurant. So road noise not an issue. room had fridge and microwave and coffee service. could use tea service, though, not everyone drinks coffee....More

Review collected in partnership with Hampton
Thank liz r
Response from Ann S, General Manager at Hampton Inn Charlotte / MatthewsResponded 2 weeks ago

Dear Liz R, Thank you for taking the time to share about your recent stay with us. We are so glad to hear that your stay was an enjoyable one! I would especially like to thank you for your comments concerning our staff as they...More

Hotel's Favourite
Reviewed 29 January 2018

Nice hotel in a good location for my business needs. Close to many restaurants and to 485 but still in a quiet area. Hampton brand is consistent and good. I will stay here again if my travel requires me to.

Review collected in partnership with Hampton
Thank Rob P
Response from Steve C, General Manager at Hampton Inn Charlotte / MatthewsResponded 8 February 2018

Dear Rob P, Thank you very much for your nice feedback about our hotel. You made my day. Next time your in the area please come by and try our newly renovated hotel. Thanks again,

Reviewed 3 weeks ago

The front desk staff could stand to be a bit more friendly and there were a few hairs upon arrival in the bathroom, but otherwise a good stay. Booked this room last November for a March stay, but it seems to have been a bad...More

Review collected in partnership with Hampton
Thank Kristy S
Response from Ann S, General Manager at Hampton Inn Charlotte / MatthewsResponded 3 weeks ago

Dear Kristy S. Thank you for sharing about your recent experience at the Hampton Inn Matthews. First and foremost I would like to offer my apologies for the lack of excellent service that you should have received upon check-in as well as the hair that...More

Reviewed 4 weeks ago

I always stay at hotels within the Hilton family because they care about their guests and the service they provide. I found this hotel offered the service I hope for. Very clean, and the staff very friendly. I will also seek a hotel within the...More

Review collected in partnership with Hampton
Thank debbiepiro
Response from Ann S, General Manager at Hampton Inn Charlotte / MatthewsResponded 3 weeks ago

Dear Debbie, Thank you for choosing the Hampton Inn Matthews during your recent travels. We are pleased to know that you are a member of the "Hilton Family" and we look forward to your stay whenever your travels bring you to the Charlotte/Matthews area. I...More

Reviewed 19 March 2018

Our room was recently renovated and was very fresh and clean. Hotel staff was friendly and helpful. The location was convenient to our family members who we were visiting - which is the reason we selected this property. We thought it was an upper level...More

Review collected in partnership with Hampton
Thank Bryan B
Response from Ann S, General Manager at Hampton Inn Charlotte / MatthewsResponded 3 weeks ago

Dear Bryan B, Thank you for taking the time to share about your recent experience at our hotel. I would especially like to thank you for your comments concerning our staff as we pride ourselves on excellent customer service. Thank you for choosing the Hampton...More

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Best Value Properties in Matthews, NC
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$121 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (42)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Chris P
9 October 2017|
AnswerShow all 5 answers
Response from Vivian T | Property representative |
Hi. This is Vivian, AGM, at the Hampton Inn Matthews, NC. I am very sorry but we do not have a shuttle.
0
Votes
Room Tips
"We were on the top floor. Perfect."
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"get a room close to 1st floor side entrance."
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"Fourth floor very quiet"
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"There are a couple of chain restaurants adjacent to the hotel."
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