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Hampton Inn Charlotte / Matthews

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Hampton Inn Charlotte \/ Matthews
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403 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Forest, VA
Reviewed 5 days ago NEW

Room decor appeared mismatched. Could hear next door flush the loo. Room was clean. Had to use pillows to muffle sound from hallway. Parking area dark at night. Limited front of hotel parking. Front desk was pleasant and helpful.

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Helpful?
Thank susanrU3019VX
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear susanrU3019VX, Thank you for taking the time to write a review of our hotel. I am sorry to hear that you did not enjoy our décor and had issues with the door in your room letting in too much light and sound. I have made sure to have my maintenance team check that door to see if it needs...

Norfolk, Virginia
Reviewed 1 week ago

We traveled to Matthews for a party, our stay at the Hampton Inn was Nice, the room was clean and hotel was quiet. The staff was very helpful, Large dining area for the free breakfast, food was Ok. Did not like Only receiving one set of towels. So if you bathed after arriving from the trip, there were no more...

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Helpful?
Thank William H
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear William H, Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your stay with us. I am sorry that you only had one set of towels in your room, our rooms are all stocked with 2 sets of towels in our king beds and 4 sets in our 2...

Lexington, Kentucky
Reviewed 1 week ago

Family stayed here night before son ran in cross country race at McAlpine Creek Park. It was fairly close, about 10 minutes away. I thought it was a nice hotel and convenient to where we needed to be. There was a Walmart close by as well as places to eat. It seemed to be a nice safe area.

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Helpful?
Thank M7102PVrichardk
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear M7102PVrichardk, Thank you for taking the time to write a review of our hotel. I am delighted to hear that your family enjoyed their stay with us! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a great day!

Reviewed 2 weeks ago via mobile

We spent 4 nights at this hotel and everyone and everything couldn't have been better! The rooms are clean and spacious and updated. Every staff member was courteous and helpful. The food at the bistro was excellent. Only negatives are the food and wine were overpriced but you're paying for the convenience. Also no 24 hr coffee but coffee maker...

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Helpful?
Thank laurie r
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear laurie r, Thank you for taking the time to write a review of our hotel. I am glad you enjoyed your stay and hope you will visit the Hampton Inn again in the future. Have a great day!

Reviewed 2 weeks ago

Reliably Great! The staff is friendly. The rooms are clean and the beds are very comfortable. The cookies are Wonderful! This location is very convenient to restaurants that we enjoy. If they had a pet friendly room for small, quiet and clean dogs it would be ideal.

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Helpful?
Thank Peter T
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Peter T, Thank you so much for writing such a great review of our hotel! I am delighted to see that you always enjoy your stay and are always treated to our wonderful hospitality! As of right now, I am sorry that we cannot accommodate four legged family members, but we will take your suggestions under consideration! Thank you...

Banner Elk, North Carolina
Reviewed 2 weeks ago

Always stay at the Hampton Inns I know what to expect. Clean, good breakfast, quiet and complimentary Internet. Sometimes they may be difficult to find off an Interstate , suggest you use a map of the hotel prior to your journey. I do not always plan ahead I just stop driving and then try to find a spot.

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Helpful?
Thank Virginia I
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Virginia I, Thank you for taking the time to write a review of our hotel! I am glad that you enjoyed your stay and that we exceeded your expectations! We hope you will consider us again the next time you are in the Matthews, NC area! Thank you again and have a great day!

Charlotte, United States
Reviewed 3 weeks ago

I have no complaints. I had one issue with my room, and once I made it known to the hotel staff, it was fixed within 10 minutes. Best service I've had at any hotel. I'll definitely consider staying here again.

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Helpful?
Thank 745natef
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear 745natef, Thank you so much for taking the time to write a review of our hotel! I am delighted that you enjoyed your stay and our outstanding customer service! Please let me know if there are any suggestions on what we could have done to make your stay even more enjoyable! We hope to see you again the next...

Colonial Heights, Virginia
Reviewed 3 weeks ago

This hotel proves over and over again to be the best at cleanliness, quality and guest service at its price range. The breakfast was great...hot coffee and tea 24/7, and a clean room and c comfortable bed.

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Helpful?
Thank Lydia J
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Lydia J, Thank you so much for your wonderful review of our hotel! I am delighted that we were able to once again exceed your expectations during your stay! We hope to see you again the next time you are in the Matthews, NC area! Thank you again and have a great day!

Jersey Shore, New Jersey
Reviewed 5 weeks ago

As a Hilton Honors Gold Member, my stay could have been better, My room wasn't ready, I asked for a Late checkout and housekeeping showed up at 9am. The room was nice, can;t complain there. but a line from My Cousin Vinnie comes to mind: What time does that Train come through? (Not that its Hampton's fault, just a light...

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Helpful?
Thank Tom D
Philip C, General Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear Tom D, Thank you for taking the time to write a review of our hotel. I am sorry that you were disappointed with your stay and the issues you encountered. I will be sure to speak with my front desk and housekeeping staff concerning the check in and check out times. We hope you will consider giving us another...

Sanford, North Carolina
Reviewed 2 November 2016

Perfect staff, perfect rooms, perfect overall location.. it was simply excellent. The staff knew my name, they understood what i requested prior to my stay. The staff was patient and understanding with me and most of all they game me the attention my stay required.

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Helpful?
Thank abg74
Philip C, Manager at Hampton Inn Charlotte / Matthews, responded to this review

Dear abg74, Thank you so much for writing a review of our hotel! I am so glad your stay was so perfect! I will be sure to share your wonderful comments with the entire staff! Thank you again and we can't wait to welcome you back the next time you are in town! Thank you and have a great day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105-2782
Region: United States > North Carolina > Matthews
Price Range: €81 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Charlotte / Matthews 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hotel Style:
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
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Questions & Answers

Questions? Get answers from Hampton Inn Charlotte / Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Choose even-numbered rooms to be away from traffic noise”
 of 5 bubbles SCoaster, 23 Oct 2015 | Read review
“Choose a room on the back side of the hotel if you plan to sleep past 7am, the garbage truck comes early.”
 of 5 bubbles robertdN1449HM, 28 Apr 2015 | Read review
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