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28/1/2018 29/1/2018
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    Quality Inn & Suites

    13470 E Independence Blvd, Matthews, NC 28105-4958
    +1 855-849-1513
    Hotel website
    Lowest prices for your stay
    28/1/2018 29/1/2018
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    Traveller (44)
    Room & Suite (39)
    Dining (6)
    • Excellent49%
    • Very good24%
    • Average11%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “room was clean” (33 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (360)
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    11 - 15 of 358 reviews

    Reviewed 30 October 2017

    Do not allow guest to smoke near the hotel. train and evening staff to be able to get blankets. Maintenance staff around the clock so desk clerk does not need to leave and unclog a toilet. staff friendly and helpful. staff attempted to ,meet all...More

    Review collected in partnership with this hotel
    Thank Annduck
    Reviewed 23 October 2017

    I love the atmossphere every one friendly all bosses and the free breakfast rocks. The room is pretty dope everybody friendly not worry about anybody bothering you if I keeps today silk screens are cold they can use some LED smart TVs but you know...More

    Review collected in partnership with this hotel
    Thank Sherry M
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 26 October 2017

    Dear Traveler, We would like to thank you for taking the time to review your recent stay with us. It is always uplifting to hear that what we do to assure our guest have a pleasant stay with us does not go unnoticed. We will...More

    Reviewed 9 October 2017

    When I visit my family in Charlotte I prefer to stay at this particular hotel. Although the housekeeping staff does not speak to the guests when passing by (from what I have observed), every room that I have ever stayed in has been pretty well...More

    Review collected in partnership with this hotel
    Thank 428latoyad
    Response from AAHarvey, Front Office Manager at Quality Inn & SuitesResponded 19 October 2017

    Dear Traveler, Thank you for taking the time to review your stay here at our property. We are so excited to hear you enjoyed your stay and found great joy in our management team. We strive daily to make sure all the staff are pleasant...More

    Reviewed 7 October 2017

    Housekeeping will wake u up several hours before check out. My roon key was cancled one full hour before checkout. This place wants u to get out as quickly as possible. Room furniture is a wreck. This place is not worth what they charge.More

    Review collected in partnership with this hotel
    Thank Haggerso
    Response from AAHarvey, Manager at Quality Inn & SuitesResponded 9 October 2017

    Dear Traveler, Thank you for taking the time to review your recent stay with us. We would like to apologize for the inconvenience you encounter while staying with us. Here at the our property, we strive to assure that every guest's expectations and standards are...More

    Reviewed 30 September 2017 via mobile

    Ok, they can't control the construction on the road. I understand that. But my television remote, television, not enough towels and a way to soft mattress. Breakfast was below average. Only thing, it was a great location for us.

    Thank Allen P
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • US$75 - US$97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Matthews
    • #4 Family Hotel in Matthews
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Matthews
    • Also Known As
    • Quality Inn And Suites ,
    • Quality Hotel Matthews ,
    • Holiday Inn Matthews ,
    • Matthews Holiday Inn
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    Traveller (44)
    Room & Suite (39)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Business Centre & Event Rooms (4)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    11 February 2017|
    Response from Judith A D | Reviewed this property |
    I do not live in the area but there is a High school- David W. Butler High School at 1810 Matthews-mint Hill Road, Matthews, NC 28105 It appears to be less than 5 miles from the hotel. You probably could contact the hotel... More
    17 January 2017|
    AnswerShow all 2 answers
    Response from AAHarvey | Property representative |
    Hello kf4ypf, Thank you for reaching out to us regarding a discount for your husband. We appreciate what he sacrifices for our country. We would love to work with you in making his trip home special. Please call me... More
    Inisha R
    5 September 2016|
    AnswerShow all 2 answers
    Response from PepsiPrincess | Reviewed this property |
    Most budget friendly chain brand hotels have a 21 years old policy. Higher quality hotels typically say 25 years old and older. Find independent, privately owned hotels that are not part of a national or international chain... More
    Room Tips
    "keep smokers away from out side rooms in hotel because smoke comes in. elevated toliet seats."
    Read review
    "Furniture is beat up. Housekeeping will wake u up!!!"
    Read review
    "Most of the hotel is rented to construction workers who I assume are working on the road construction in..."
    Read review
    "Place cameras up in hallways to see what employees are doing at all times."
    Read review
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