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Best Western Mountainbrook Inn

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3811 Soco Rd Route 19, Maggie Valley, NC 28751-6405
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (75)
Room & Suite (66)
Dining (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 18/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 18/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 24 hotels in Maggie Valley
Location
Cleanliness
Service
Value

See why so many travellers make Best Western Mountainbrook Inn their hotel of choice when visiting Maggie Valley. Providing an ideal mix of value, comfort and convenience, it offers a quaint setting with an array of amenities designed for travellers like you.

Rooms at Best Western Mountainbrook Inn offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, baggage storage, and newspaper are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Best Western Mountainbrook Inn, free parking is available.

Given the close proximity to Soco Craft & Tower (2.4 mi), guests of Best Western Mountainbrook Inn can easily experience one of Maggie Valley's most popular landmarks.

When you’re feeling hungry, be sure to check out Guayabitos, which is a Mexican restaurant that is popular with locals and out-of-towners alike.

If you’re looking for things to do, you can check out Soco Falls (0.4 mi), which is a popular attraction amongst tourists, and it is within walking distance.

We’re sure you’ll enjoy your stay at Best Western Mountainbrook Inn as you experience all of the things Maggie Valley has to offer.

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Room & Suite (66)66
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Skiing
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Heated pool
Fence around pool
Vending machine
Business Centre with Internet Access
BBQ facilities
Baggage storage
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Washing machine
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Room features
Air conditioning
Housekeeping
Telephone
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Business
Languages Spoken
English, Spanish
630Reviews3Q+A89Room tips
Traveller rating
  • 292
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  • 22
  • 19
Time of year
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Popular mentions
Harry & Tamaura Scheeler wrote a review Apr 2021
Concord, North Carolina364 contributions115 helpful votes
We picked this location for our trip to the Cherokee casino. We stayed in Cherokee last time and it was a disaster. Very noisy. We were checked in by the manager. She was very friendly and inviting. Our room was spotless. We did not pick a mounting view room but you can easily see the mountains from every side. It's really a cute little place. They even have wooden rocking chairs sitting outside of everyone's rooms. I will definitely stay here again for our next trip.
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Date of stay: April 2021
Rooms
Location
Service
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Response from michael patel, General Manager at Best Western Mountainbrook Inn
Responded 4 Apr 2021
thanks for your review!!
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KeciaB wrote a review Mar 2021
Dawsonville, Georgia5 contributions1 helpful vote
Hotel's Favourite
Had a great stay here for The Winter Jam. It was very clean, awesome staff. Would definitely recommend to anyone. Good location and walking distance to a lot of shops, restaurants and if you drink Elevated Distillery is across the street.
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Date of stay: February 2021Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from michael patel, General Manager at Best Western Mountainbrook Inn
Responded 2 Mar 2021
thanks for your review!!
Read more
BuckeyeTravelersTwo wrote a review Apr 2021
Ohio44 contributions25 helpful votes
We like Maggie Valley because it is on edge of Smokies, but without all the people of Pigeon Forge and Gatlinburg. In the past when we have stayed here, we rented a house. Passing through on our way home from S. Carolina, we opted for the Best Western. It provided a bed and a bathroom and very hot water. That is the best we can say. The door knob was falling off. The shower curtain sagged and slipped and would not stay closed. The bathroom was dirty around the edges of the floor and stained up the wall in one corner.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from michael patel, General Manager at Best Western Mountainbrook Inn
Responded 1 Apr 2021
sorry about your stay..not sure if you let anyone know of all the problems but i promised we would have fixed them..or gave you a refund on your stay.. please contact me at the motel so i can personally apologize and see what i can do to take care of this..thanks
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wakecountyman wrote a review Mar 2021
Raleigh, North Carolina199 contributions67 helpful votes
As a former "Road Warrior", having over 5,000 nights in hotels, this is an average hotel in a location that will challenge you to get to sleep. Trailer park at the side and back of hotel and the main highway through Maggie Valley in Front. Staff .........5/5 (the best part of the hotel, I usually check in between 6-9pm) Location..2/5 Value........3/5 (currently, with Covid it's sub $100, but for future dates, it's over $100) Room........3/5 (Bed was uncomfortable, noise and well past it's life, in my opinion)
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Date of stay: March 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Room at back of hotel are a little quieter
See more room tips
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Response from michael patel, General Manager at Best Western Mountainbrook Inn
Responded 27 Mar 2021
thanks for your review
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amber12021 wrote a review Mar 2021
Hendersonville, North Carolina1 contribution
The room was clean and quiet for the most part . The staff is helpful and friendly and they had great breakfast options. The only downside is sometimes you may have loud guests above you but other than that it's a great place to stay
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from michael patel, General Manager at Best Western Mountainbrook Inn
Responded 24 Mar 2021
thanks Amber for your review!!
Read more
Previous
PRICE RANGE
US$75 - US$178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western mountainbrook hotel maggie valley, best western maggie valley, maggie valley best western
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsMaggie Valley
NUMBER OF ROOMS
50
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Frequently Asked Questions about Best Western Mountainbrook Inn
Which popular attractions are close to Best Western Mountainbrook Inn?
Nearby attractions include Soco Falls (0.6 km), Fantasy Golf and Gameroom (0.2 km), and Maggie Valley Rock Shop (0.2 km).
What are some of the property amenities at Best Western Mountainbrook Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Mountainbrook Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Mountainbrook Inn?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Best Western Mountainbrook Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Mountainbrook Inn?
Conveniently located restaurants include Joey's Pancake House, Country Vittles, and Pop's Place Biscuits, Burgers & BBQ.
Are there opportunities to exercise at Best Western Mountainbrook Inn?
Yes, guests have access to a pool during their stay.
Is Best Western Mountainbrook Inn located near the city centre?
Yes, it is 0.7 km away from the centre of Maggie Valley.
Are any cleaning services offered at Best Western Mountainbrook Inn?
Yes, dry cleaning and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Best Western Mountainbrook Inn?
The staff speaks multiple languages, including English and Spanish.
Does Best Western Mountainbrook Inn have any great views?
Yes, guests often enjoy the mountain view available here.