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BEST WESTERN Mountainbrook Inn

Booking.comUS$84*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$106*
US$84*
US$106*
US$84*
US$85*
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BEST WESTERN Mountainbrook Inn
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451 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Alabama
Reviewed 3 days ago NEW

We stayed at the Best Western in Maggie Valley to ski at Cataloochee ski area because it is one of the closer locations to the road to the ski area. Nothing very special. Nothing very bad. Beds and mattresses were comfortable.

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Helpful?
Thank rk821
FLORIDA
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016 via mobile

Stayed at this property after a long day touring the area. Very impressed with cleanliness of room, bed, counter space, and quietness of the property. The staff was super friendly and went out of their way to help us find food. Free breakfast (with waffles!) and free (fast) Internet was a nice touch. Tip Be careful driving the mountain roads...

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1Thank unfdoug
About Hotel's Favourite Review
Goldsboro, North Carolina
Reviewed 4 days ago NEW

We checked in Friday afternoon. Excellent customer service and very nice property. Hotel parking was a little confusing since I haven't been before and was pulling a big trailer. Got turned around no problem. Checked out a day early and the staff worked with us on checking out and getting some money back for the extra night. We will be...

Review collected in partnership with Best Western
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Thank 829jeshuat
Swannanoa, North Carolina
Reviewed 4 days ago NEW

This was our 3 yard staying in Maggie Valley. Each time we have stayed some where different . But we have found the place we will be at every year. Only bad thing I seen was there is very lil parking in the back, and the beds were very hard

Review collected in partnership with Best Western
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Thank Str8bgg81
Durham, North Carolina
Reviewed 4 days ago NEW

Everything exceeded expectations. Service was excellent, room was comfy. We will definitely stay here again when in the area. An added bonus was being surrounded by The Great Smokey Mountains. Very fun trip.m

Review collected in partnership with Best Western
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Helpful?
Thank carolfS7924OM
Mills River, North Carolina
Reviewed 1 week ago

We had a very nice stay. The lady who checked us in was very nice ,helpful and pleasant. Housekeeping did a great job and breakfast was good. Didn't like the overnight front desk man. He wasn't very pleasant and check out was very confusing.

Review collected in partnership with Best Western
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Thank 53pattyv
Bluffton, South Carolina
Reviewed 1 week ago

Toilet backed up twice in two days. Small gravity flow toilets. They should be power flush. Too much noise from the second floor. It woke me up multiple times through out the night. No handicap designated parking.

Review collected in partnership with Best Western
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Helpful?
Thank waltered0201
Michael P, Manager at BEST WESTERN Mountainbrook Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in future. We apologize regarding noise from the second floor. In future please let us know...

Moline, Illinois
Reviewed 2 weeks ago

Bad advice from Asheville visitor center to go to Maggie Valley. Stayed in Best Western which is next door and shared by micro hotel. Drove into town from blue ridge parkway - town looked washed up. Found Best Western - asked girl at desk for somewhere to eat. She says -don't know -never been out to eat! Room smelled of...

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Helpful?
Thank BOO368
Michael P, Manager at BEST WESTERN Mountainbrook Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in future. We are in process of renovating our pool so it can be ready when...

Coastal South Carolina, South Carolina
Reviewed 2 weeks ago

The non smoking room had a faint smoky and musty smell. Do not stay here if that will bother you. The king handicap room was very clean though and the decor and furnishings seemed new. The bed was comfortable and linens seemed clean. The shower had a decent water flow which was nice. Everything worked as it should - bath...

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Helpful?
Thank playcation
Michael P, Manager at BEST WESTERN Mountainbrook Inn, responded to this review

Your business is very important to us and we value your feedback by telling us what you liked, what you did not like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guest in future. We hope to see you again soon.

Angie, Louisiana
Reviewed 2 weeks ago

Second time to stay here, two KSNS rooms/ seniors. Were placed upstairs with no elevator or inside stairs. Had to drag our luggage upstairs in the rain and snow flurries. Rooms were full of smoke smell, asked for NON-SMOKING rooms. Breakfast area was NOT large enough for everyone to eat, had to go to another place. There was only one...

Review collected in partnership with Best Western
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Helpful?
Thank kennedysjamdan
Michael P, Manager at BEST WESTERN Mountainbrook Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Mountainbrook Inn

Address: 3811 Soco Rd, P.O. Box 565, Maggie Valley, NC 28751-6405
Region: United States > North Carolina > North Carolina Mountains > Maggie Valley
Price Range: €65 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mountainbrook Inn 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your BEST WESTERN Mountainbrook Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountainbrook Hotel Maggie Valley
Best Western Maggie Valley
Maggie Valley Best Western
Hotel Style:
#5 Romantic Hotel in Maggie Valley
#6 Family Hotel in Maggie Valley
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mountainbrook Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Mountainbrook Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different place - but whole town needs a makeover!”
BOO368, 14 Apr 2017 | Read review
“Ski stop over”
MichelleD730, 20 Feb 2017 | Read review
“The building behind the main building, upstairs facing the pool-fabulous view.”
Schaghticoke, 21 Oct 2016 | Read review
“Upstairs rooms on the front of the building will have the best view.”
NicholeC401, 17 Oct 2016 | Read review
“In back close to the pool and hot tub”
nanad2014, 5 Oct 2016 | Read review
5 of 5
Booking.com
US$84* /night
View Deal
Expedia.comUS$84
Orbitz.comUS$85
HotelQuicklyUS$106
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*Disclaimer
Prices are for 1 room, 2 adults
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