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Twinbrook Resort

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230 Twinbrook Ln, Maggie Valley, NC 28751-7638
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PricelineUS$232
Hotels.comUS$230
Expedia.comUS$230
eDreamsUS$232
Orbitz.comUS$230
TravelocityUS$230
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (38)
Room & Suite (21)
Dining (4)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#15 of 24 hotels in Maggie Valley
Location
Cleanliness
Service
Value

Finding an ideal quaint hotel in Maggie Valley does not have to be difficult. Welcome to Twinbrook Resort, a nice option for travellers like you.

You’ll enjoy relaxing rooms that offer air conditioning, a refrigerator, and a kitchenette, and you can stay connected during your stay as Twinbrook Resort offers guests free wifi.

Plus, Twinbrook Resort offers a pool, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While in Maggie Valley, you may want to check out some of the restaurants that are a short walk away from Twinbrook Resort, including The Maggie Valley Restaurant (0.2 mi), J. Arthur's Restaurant (0.2 mi), and Snappy's Italian Restaurant (0.2 mi).

Should time allow, Soco Falls is a popular waterfall that is relatively easy to get to.

Twinbrook Resort looks forward to welcoming you on your visit to Maggie Valley.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Pool
Hot bath
Indoor pool
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Heated pool
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Room features
Air conditioning
Seating area
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
85Reviews2Q+A16Room tips
Traveller rating
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Popular mentions
Emily wrote a review Jul 2020
21 contributions7 helpful votes
+1
Don’t stay here. Find another place, there are plenty in Maggie Valley. Absolutely appalling guest service. We paid $400 to stay here for 2 nights and it was the dustiest place I’ve ever stayed in, cabin or otherwise. Every horizontal surface in the place had a layer of dust on it. There were fingerprints in the dust throughout the cabin when we arrived. Easily could have been wiped away by housekeeping if they had bothered. There were cobwebs in every window, both inside and out. By the time we left both of our allergies had flared up from staying in such a dirty place. There was dog food on the floor from a previous occupant that hadn’t been vacuumed up. There was no dishwasher and only 3 pieces of each cutlery so we had to stand at the sink and do dishes every time we ate.
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Date of stay: June 2020
1 Helpful vote
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Response from MaggieResident, Owner at Twinbrook Resort
Responded 2 Jul 2020
Bless her heart. Such a negative person. Occasionally, but very seldom, we have a guest who is just simply sad. One minute this guest was the nicest person & within a few minutes she was a totally different person. She did complain that her Jacuzzi tub would not hold water. We were a little dumbfounded since it is a simple plug for the drain, but told her we would have maintenance be there in 15 minutes, but she wanted them to wait an hour & 1/2 before they came, which was even more dumbfounding. Maintenance arrived, showed the guests the round plug just simply goes in the drain. Her response was that we should directions on this to our guests, while her fiancé was simply apologetic. Since the other 7 King Jacuzzi cabins on property did not have any confusion how a drain plug worked, it is clearly self-explanatory. Ironically Jacuzzi makes commercial jetted tubs simple to operate to avoid confusion. So her next complaint was the fridge/freezer were not cooling but the ice in the freezer was solid & the fridge was cold, so the fiancé said it was fine. So, her next complaint was there was dust on the fireplace, but it was ashes from their fire. Burning wood puts off ash. So, her next complaint was there was cobwebs, but they were on the outside of the window, and we are cabin resort in the beautiful Great Smoky Mountains. Her fiancé was an absolute delight to be around. We had multiple interactions with him and they were all positive. He seemed embarrassed about all of this. At check-out she said she would not be back & we agreed she should not come back as we simply don't get many complaints. We had more complaints from her in one day than we had in an entire month. In fact, we were sold out this particular weekend, as we are most weekends & holidays, and all of the 91 other guests in the other 14 cabins just raved about how wonderful their stay was. It took her nearly a month to post this negative review, so clearly, she was unsure of her behavior that weekend. Afterall what type of a sad person takes a picture of a working toaster. Again, all you can say is "bless her heart". Simply look at our other reviews.
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Don P wrote a review Mar 2020
Avera, Georgia31 contributions9 helpful votes
Beautiful stream-side cabin with everything you need for a comfortable stay. Owners are very thorough with instructions for use and departure. Nice little extras like a bag with pet supplies and delicious cupcakes in the fridge. Firewood is available for purchase as well as very inexpensive snacks and drinks. There is an indoor pool which we did not use. Overall a very accommodating, comfortable, and enjoyable stay.
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Date of stay: February 2020
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Tour197128 wrote a review Nov 2019
Elkin, North Carolina2 contributions1 helpful vote
My wife and i were taking my eagle scout son and granddaughter to Western Carolina on Saturday morning. We arrived after a 3.5 hour trip, car trouble, and a traffic jam, at 940pm on Friday night. I went in to the office and was told in brief about most of the things in the area and the facilities. Never was the emergency phone mentioned, nor was it pointed out in the literature. the lady was friendly, but made it clear she was wanting to go to a party nearby and was ready to go. We followed the recommendation and went to the italian restaurant nearby, but the info in the brochure was a little out of date and we ended up going to a nearby bar to eat. the food was fine. When we returned to the cabin, we discovered there was no hot water. We ran it for 30 minutes that night
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Date of stay: November 2019
1 Helpful vote
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Response from Twinbrooks, Owner at Twinbrook Resort
Responded 8 Nov 2019
We did not hear anything from the guest after they checked in even though we answer our phone 24 hours a day and we have maintenance staff available with a response time of 15 minutes in most cases, plus we have an emergency phone outside our office door which is where our guests check in. This is why guests stay with us rather than an Airbnb or other vacation rental since they have immediate access to our staff. The guest also did not report any issues at check out. In fact, we did not hear anything from the guest about an issue with the cabin until 7 hours after they checked out when they called and reported there was no hot water, but by the time the guest called us with their issue, the housekeeper had already cleaned the cabin and had hot water to do so, and the next guest had checked in and had no issues with hot water either. We called the guest back and reported this and immediately they threatened to put in a poor review if we did not refund them, but they still could not explain why they did not call & report any issues since the 24/7 phone # is in large, bold, underlined print on the first page of their welcome info. In addition the guest already had our phone # to report any issues because they called the # the same night of arrival advising us they were going to be delayed in arriving which they mentioned as well. We absolutely can not figure out why a guest would search for a water heater or breaker rather than calling the phone # they had just called a couple of hours earlier, and would not report any issues until 15 hours after they had the issue and 7 hours after they checked out. Regarding the restaurants, we do NOT own the restaurants and the restaurants update their own information and we only give out this information as a courtesy to our guests which also includes discounts to save our guests money, which we are one of the few accommodations that does this for their guests. All you have to do is see our other reviews and see how odd & bizzare this review is. And yes it is bizarre that a minister, counselor, dancer, eagle scout and anything else they want to claim would take the time to write a crazy review like this rather than simply taking a couple of seconds to call a phone number if they had any issues. Probably why they were so shocked when they called 7 hours after check out to find out that another guest was already checked in to the cabin for 4 hours with absolutely no issues at all, and then we didn't hear from them again for another 5 days.
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FrequentFlier589905 wrote a review Nov 2019
Asheville, North Carolina2 contributions1 helpful vote
I can’t say enough great things about this place! We had a Family reunion for 80 people and it was the best one we’ve ever had. Thank you so much for the hospitality! We will definitely be back. #PaulusReunion#2021
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Date of stay: June 2019
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Kathy G wrote a review Sep 2019
Southern Indiana13 contributions13 helpful votes
We've been coming here on and off through the years starting when our daughter was a student at WCU. Great location, great and friendly staff, extremely clean, cute cabins. It is one of our go to places if my husband and I need a weekend in this area of the Smokies.
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Date of stay: September 2019
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PRICE RANGE
US$189 - US$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
twinbrook hotel maggie valley
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsMaggie Valley
NUMBER OF ROOMS
16
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