My daughter and I spent three days at Captain Cove and was very satisfied with the stay! Everyone was super nice and the place was very clean. Was a little worried before I got there, on account of the Coronavirus, but every thing was super clean! Carpet a little worn, but that is to be expected with all the years of guest. Have been going there for the past 7 years and have never had a bad experience with them. My daughter has been going twice a year for the same amount of time, and she has nothing but good memories of staying there. Will go again next year! Looking forward to it!
I stayed at this hotel for 1 night in the off season and would never stay there again. All rooms are smoking even if they are sold as non-smoking. The hotel has many permanent residents. The place could use a good cleaning.
This was an absolutely wonderful place to stay, the room was nice, the location was prime, and the employees were great (mostly). I would have given this hotel a 5 star review if it weren't for a particular employee (one of the maids) was quite rude, including banging on my door at 8:00 AM waking me and my friend up asking about a room cleaning, this same maid also took up more than one space in the parking area making me park on the other side of the Motel which though is not a super large issue I believe that employees should park out back or at least in a SINGLE SPACE INSTEAD OF 2 AND A SIDEWALK! The positive notes were the Front Desk attendant was very friendly to the point where he checked in on me and my friend several times during our stay to see if we needed anything which gave us that "right at home" feeling that is hard to find. My suggestions to management would be to fire the very rude maid in a green truck or at least inform them on how to park like a human being and not be rude, and to give a raise to the two attendants that were in the side office away from the pool, as they were really pleasant to interact with and made my stay comforting and completely worth while. Definitely coming back.…
I know many friends, family and strangers posting about the rudeness of the female owner of this hotel . For the past 20 yeas . Lately it’s more out of hand . From waking people and work crews up at 0300 and making them leave . To refusing families rooms because they have an infant with them . Just yesterday a lady just checked in and they advertised WiFi When the lady asked why WiFi not on the owner kicked them out of a room they already paid for . The actually put hands n them and pushed them out the door of the hotel room . This woman is out of control . Not to mention the dirty rooms . I hope she goes bankrupt.
I have stayed at the Captain's Cove Motel four times this year. The rooms were clean. The beds were comfortable. And the staff and services were great. Its a short walk to the beach and they have a beautiful pool. This place has a vintage feel to it. Most of the rooms have knotty pine paneling and ceilings with vintage bathrooms. I love vintage so i think it is fabulous. If you are looking for Hilton type luxury this is not the place for you. But if you are looking for a reasonably priced, clean, pet friendly room to stay while you are enjoying the beautiful area then check it out.