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Hilton Garden Inn Jacksonville

Traveller (16)
Room & Suite (12)
Dining (2)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated just off Western Blvd. in Jacksonville, NC, the Hilton Garden Inn Jacksonville hotel is centrally located for shops, restaurants and entertainment options. Marine Corps Base Camp Lejeune is just 15 minutes from our inviting Jacksonville hotel. Enjoy easy access to stunning beaches and popular attractions including Beirut Memorial and Mike’s Farm. Our comfortable and spacious guest rooms and suites offer everything you need to feel at home, including WiFi, a flat-screen TV, and a plush bed with premium linens. Our hotel boasts a 5,000 sq. ft. ballroom - the largest function space in the area - ideal for successful conferences, conventions and social events. Stay productive with useful services including printing and faxing in the complimentary 24-hour business center. Energize with contemporary cardio, resistance and weights equipment in the fitness center, or refresh in the sparkling indoor swimming pool. Take advantage of good weather on one of our two outdoor fire pit area
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Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Trendy
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
36Car recommended
Grade: 36 out of 100
12Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
1016 Jacksonville Parkway, Jacksonville, NC 28546
Getting there
Albert J Ellis Airport19 km
Simmons Nott Airport46 km
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Reviews (101)
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101 results
Traveller rating
67
17
9
4
4
Traveller type
Time of year
LanguageEnglish
67
17
9
4
4
Show reviews that mention
All reviews the bed was extremely comfortable excellent stay hotel of choice the staff was super friendly rooms are clean nice property outdoor fire pit business center indoor pool in town cleaning staff excellent customer service parking lot location is great camp lejeune my son would definitely stay here again
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1 - 5 of 101 reviews
Reviewed 1 week ago

Great location but back from main roads. Very quiet. The outdoor gas fireplace was lovely on a cool evening. Room very clean & the bed was comfortable. Would definitely stay here again when in the area!

Review collected in partnership with Hilton Garden Inn
Date of stay: January 2019
Thank Climber32587405762
Hotel's Favourite
Reviewed 2 weeks ago

Nice accommodation with pool, breakfast at a cost and bar in lobby. Quiet and convenient location. Tiles in bathroom starting to discolor due to rust beginning to form near fixtures in shower. Room and bathroom nice. Wish they had better ventilation and lighting in bathroom.

Review collected in partnership with Hilton Garden Inn
Date of stay: December 2018
Thank Debra H
Reviewed 2 weeks ago via mobile

First, let me state that I tried so hard to like this place. I even extended my stay and gave them more time and money because Mr Foran, the sales director, was extremely helpful and awesome! He gets this place the two stars because he...More

Date of stay: December 2018
Thank Terencevkelly
Reviewed 4 weeks ago

Check-in staff were rude and did not care to address my questions. The room was clean and the bed was extremely comfortable. The room had a slight odor upon arrival, but once I used some air freshener it was fine.More

Review collected in partnership with Hilton Garden Inn
Date of stay: December 2018
Thank Escape39718274412
Response from Venture33473155047, Front Office Manager at Hilton Garden Inn JacksonvilleResponded 3 weeks ago

Dear Escape39718274412, I am sorry to hear that you had an unpleasant experience with our front desk staff. If you would like, please email me at Taylor.Melvin@Hilton.com with more details about the experience so that I can look into this matter further. We greatly appreciate...More

Reviewed 4 December 2018

Some of the staff was rude and very disrespectful. no where to park. Had to park in a restaurant parking lot and take the chance of my car getting towed and walk to the hotel. Which was a walk. When I said something to the...More

Review collected in partnership with Hilton Garden Inn
Date of stay: December 2018
1  Thank Tracy C
Response from Venture33473155047, Front Office Manager at Hilton Garden Inn JacksonvilleResponded 3 weeks ago

Dear Tracy C, I'm sorry that you had a disappointing experience during your stay with us. I would like to speak with you further about the issues you experienced. Please email me at the address below with more details and, if you'd like, we can...More

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Questions & Answers
Ask a question
Ginger C
26 February 2017|
Answer
Response from Venture33473155047 | Property representative |
While exceptions are made for service animals (no fee), our hotel is not pet friendly.
0
Votes
Room Tips
"Rooms on the backside of the hotel are quieter"
donw995
9 Sep 2018
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"Many restaurants within walking distance to get better variety and value."
GnoPcola
3 Apr 2018
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"Our room was facing Western Blvd, at the end of a hall. We heard no traffic noise."
NCTraveler107
29 Jan 2018
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"I don't think there is a bad room in the place."
dalesimpson
15 Sep 2017
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PRICE RANGE
US$108 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina CoastJacksonville
NUMBER OF ROOMS
128
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