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All reviewscamp lejeunesweet teapancake machineroom was cleancinnamon rollsmiles down the roadtaco bellan older hoteldollar treestayed for one nightcontinental breakfastbiscuits and gravyevery morningwould stay here againnice staystaff was very friendly and helpfulbreakfast was excellent
They did offer a breakfast buffet, of which I was unable to partake in since I left so early. It was a nice touch also that they offered cookies and fruit in the lobby in the p.m. But I'm thinking all the food and snacks...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 5 days ago
Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you fond our staff friendly, I truly value the negative comments as this gives us the opportunity of improving what...More
This hotel was very nice for a weekend stay. Breakfast was good and rooms were clean and quiet. Housekeepers were very nice with the requests we had. Would stay here again. Outdoor pool and grill was nice also
Never staying at a Holiday Inn Express again, this hotel ruined all of them for me. I got double booked and charged for a night I did not book and was told the manager is pregnant and not available but would be talked to when...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 6 days ago
Thank you for giving our hotel a try! I appreciate an account of your stay. I understand the frustration of facing unexpected charges and I'm sorry this happened. I am grateful for the chance to review this further and I sent you a...More
If it wasn't for the breakfast and whoever made my bed each day this would be a 2 star rating. The lock on our door was ripped off, carpet seemed very dirty (but swept), and our phone doesn't work. At all! Shower water pressure is...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 2 weeks ago
Thank you for taking the time in posting a review about our property on TripAdvisor. It is good to know that you found the breakfast options to your liking. Thank you as well for recognizing our housekeeping staff.
I am sorry for the...More
Great place to stay with clean rooms and a courteous staff. They do not have a gym onsite, but do offer you 2 solutions for you to choose from. Option 1 is they shuttle you to a gym 2 miles down the road or you...More