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Holiday Inn Express Jacksonville

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Traveller (43)
Room & Suite (47)
Dining (4)
Overview
  • Excellent32%
  • Very good29%
  • Average19%
  • Poor7%
  • Terrible13%
Travellers talk about
“camp lejeune”(15 reviews)
“room was clean”(13 reviews)
“pancake machine”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star accommodation
All hotel details
Offers from Holiday Inn Express Jacksonville
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Offers from Holiday Inn Express Jacksonville
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (147)
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147 results
Traveller rating
44
44
28
11
20
Traveller type
Time of year
LanguageEnglish
44
44
28
11
20
Show reviews that mention
All reviewscamp lejeuneroom was cleanpancake machinecinnamon rollsan older hotelstayed for one nightcontinental breakfastbiscuits and gravystaff was very friendly and helpfulwould stay here againnice staybreakfast was excellentoutdoor poolbusiness tripthe breakfast areamarinewalmart
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1 - 5 of 147 reviews
A TripAdvisor Member
31
Reviewed 2 days ago via mobile

I was very pleased with the hotel. I stayed one night. The room was clean. There was a very nice FREE breakfast available. Clerks upon check in and check out were very friendly. What else to expect from Holiday Inn Express?

Thank A TripAdvisor Member
Reviewed 3 April 2018

They did offer a breakfast buffet, of which I was unable to partake in since I left so early. It was a nice touch also that they offered cookies and fruit in the lobby in the p.m. But I'm thinking all the food and snacks...More

2  Thank GnoPcola
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 17 April 2018

Hello GnoPcola, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you fond our staff friendly, I truly value the negative comments as this gives us the opportunity of improving what...More

Reviewed 2 April 2018 via mobile

Never staying at a Holiday Inn Express again, this hotel ruined all of them for me. I got double booked and charged for a night I did not book and was told the manager is pregnant and not available but would be talked to when...More

1  Thank ashleyrwells
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 17 April 2018

Hello ashleyrwells, Thank you for giving our hotel a try! I appreciate an account of your stay. I understand the frustration of facing unexpected charges and I'm sorry this happened. I am grateful for the chance to review this further and I sent you a...More

Reviewed 22 March 2018 via mobile

If it wasn't for the breakfast and whoever made my bed each day this would be a 2 star rating. The lock on our door was ripped off, carpet seemed very dirty (but swept), and our phone doesn't work. At all! Shower water pressure is...More

Thank guldy58
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 6 April 2018

Hi guldy58, Thank you for taking the time in posting a review about our property on TripAdvisor. It is good to know that you found the breakfast options to your liking. Thank you as well for recognizing our housekeeping staff. I am sorry for the...More

Reviewed 23 January 2018 via mobile

Great place to stay with clean rooms and a courteous staff. They do not have a gym onsite, but do offer you 2 solutions for you to choose from. Option 1 is they shuttle you to a gym 2 miles down the road or you...More

Thank worldtraveler423
View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Tennis Court
Details
Price range
US$71 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Jacksonville
#7 Family Hotel in Jacksonville
#11 Business Hotel in Jacksonville
#10 Mid-range Hotel in Jacksonville
#24 Quaint Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Jacksonville
#7 Family Hotel in Jacksonville
#11 Business Hotel in Jacksonville
#10 Mid-range Hotel in Jacksonville
#24 Quaint Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (43)
Room & Suite (47)
Dining (4)
Questions & Answers
Ask a question
10 June 2018|
Answer
Response from GnoPcola | Reviewed this property |
Not sure if they're pet friendly. But you might want to consider a cleaner Inn.
0
Votes
Louis R
23 April 2016|
Answer
Response from Louis R |
are service dos allowed in the holiday inns
0
Votes
Room Tips
"Dont stay at this hotel because if you have an issue then you wont get a response from no one."
Read review
"Ask for bottled water when you check in."
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"Internet was very poor"
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"Try a different hotel"
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