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Holiday Inn Express Jacksonville

143 reviews
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Traveller (43)
Room & Suite (47)
Dining (4)
Overview
  • Excellent33%
  • Very good30%
  • Average18%
  • Poor6%
  • Terrible13%
Travellers talk about
“camp lejeune”(16 reviews)
“sweet tea”(4 reviews)
“front desk”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
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Reviews (143)Write a Review
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LanguageEnglish
44
43
27
10
19
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All reviewscamp lejeunesweet teafront deskroom was cleanpancake machinecinnamon rollsmiles down the roadtaco bellan older hotelbiscuits and gravycontinental breakfastdollar treestayed for one nightquick tripstayed longerevery morningwould stay here again
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1 - 5 of 143 reviews
Reviewed 4 weeks ago via mobile

Great place to stay with clean rooms and a courteous staff. They do not have a gym onsite, but do offer you 2 solutions for you to choose from. Option 1 is they shuttle you to a gym 2 miles down the road or you...More

Thank worldtraveler423
Hotel's Favourite
Reviewed 24 July 2017 via mobile

This hotel was very nice for a weekend stay. Breakfast was good and rooms were clean and quiet. Housekeepers were very nice with the requests we had. Would stay here again. Outdoor pool and grill was nice also

1  Thank SRL2007
Reviewed 10 November 2017 via mobile

I've been to plenty of holiday inn's up and down the southeast region, and this is one I don't plan on re-visiting. First the Wi-Fi was not working , called up front staff said keep trying. My rub and sink both were clogged up smh....More

Thank Darrell J
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 25 November 2017

Hello Darrell J, Thanks for choosing Holiday Inn Express Jacksonville NC and leaving your honest feedback. I am sorry to read that your stay was not exceptional because of some issues, particularly with wifi service and issue with the drain of the tub and sink....More

Reviewed 25 October 2017 via mobile

Spent a week here with my family. Rooms are clean. Staff is super-friendly. Building is dated and tired. Apparently construction has already begun on a new hotel near this one. Breakfast was awesome! Eggs, meats, all the usual fare, pancakes to order!!, and cinnamon buns...More

Thank johnW7386GD
Reviewed 5 October 2017 via mobile

Overall the hotel was nice. The staff was very friendly and helpful. The internet was not working well in my room. The front desk staff called the cable company to assist. They had to reset the modem. That helped as I was on travel for...More

Thank Jones F
Response from IHGService, Guest Relations Manager at Holiday Inn Express JacksonvilleResponded 20 October 2017

Hi Jones F, Thanks for your recent overnight, we're glad to have hosted your stay. I'm sorry to hear about the inconvenience caused by our internet access and the shower's drainage. Your feedback regarding these and our breakfast service is important and shared with the...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Tennis Court
Outdoor pool
Details
Price range
US$61 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (47)
Dining (4)
Questions & Answers
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Louis R
23 April 2016|
Answer
Response from Louis R |
are service dos allowed in the holiday inns
0
Votes
Room Tips
"Dont stay at this hotel because if you have an issue then you wont get a response from no one."
Read review
"Ask for bottled water when you check in."
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"Internet was very poor"
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"Try a different hotel"
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