We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

TownePlace Suites Jacksonville

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
TownePlace Suites Jacksonville
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for TownePlace Suites Jacksonville
See the most recent reviews
Showing 136: English reviews
Smyrna, Delaware
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2015

The staff there were amazing, friendly, and made you feel like you were family. The beds were so comfortable I didn't want to get out of bed. Not only will I be back, but I will be spreding the word to others. Thanks for the great memories! A special thank you to Anette (GM) and Christina (morning staff) they were... More 

Helpful?
2 Thank Teresa T
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Awsome, We all wanted to thank you for completing a review for our TownePlace Suites by Marriott. We always enjoy hearing from our guests. Thank you for your compliments and for choosing to make our home, your home away from home. We are all looking forward to your next visit. Sincerely, Anette Houle/General Manager More 

Florida
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 October 2015 via mobile

Absolutely the most perfect hotel I have ever visited. I stayed there one night. I left, drove 21 hours to turn around and come back again to spend two nights in paradise. This property takes care of you like family. once you come here you won't stay any place else without comparing it to staying here trust me. I have... More 

Helpful?
1 Thank ausetkmt
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Best Place To Relax In Jacksonville, We would like to say thank you for your review on Trip Advisor. We love hearing from our guest. I can't wait to share your review with my staff, thank you for your time and for choosing our TownePlace Suites for your lodging needs. We hope to see you again next visit. Sincerely... More 

Morrisville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 October 2015

I travel often for business and stay in all hotels brands. Boy o boy did I make the right decision to stay at this hotel. I received a large room with plenty of space, and a separate room from the living area. The young lady that checked me in was very nice and pleasant, the lady at breakfast was very... More 

Helpful?
Thank Jossie K
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Very Impressed, Thank you so much for taking time out of your schedule to write a review. We love hearing from our guest.. I can't wait to share your review with my staff. Jacksonville, NC has many choices in lodging thank you for choosing our TownePlace Suites. respectfully, Anette Houle/General Manager More 

Raleigh, North Carolina
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 September 2015

We were in town for a class reunion. First the positives. The staff was very kind and helpful, and the complimentary breakfast was nice. The negatives: Upon entering our room, we noticed that it had a faint smell of urine (pet urine, maybe). We were too tired to go back downstairs to ask for another room, so we sprayed Lysol... More 

Helpful?
3 Thank GwenShepp
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Gwen, Thank you so much for your review on Trip Advisor, we love hearing from our guest. I am also "disappointed" that your stay wasn't top notch. I do apologize for the inconvenience. Please allow me to offer you a discount on your next visit to Jacksonville. We do try very hard to make all our guest feel like... More 

San Antonio, Texas
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 September 2015 via mobile

The hotel provided great service. At times I had to wait a little bit to be assisted as the people working the front desk tend to multi task. The breakfast was pretty decent and the staff serving it went above and beyond to help customers. The room was perfect and fitting for a 12 night stay. I found the full... More 

Helpful?
1 Thank hmdeluna
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Cozy, Thank you so much for posting a review on Trip Advisor,we know your time is valuable. I would also like to thank you for choosing our TownePlace Suites for your visit.. We enjoy hearing from our guest and we hope to see you again in the future. Anette Houle/General Manager More 

Wilmington, North Carolina
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 September 2015

I stayed at this hotel work a work trip that lasted about 10 day. The hotel staff was accommodating with my needs, they even provided a portable oven for me to use during my stay since it was not organic to my room itself. Unfortunately to good in this review stops here. The room was clean yet fairly small for... More 

Helpful?
1 Thank Urshortworkouts
TPSJax, Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for taking the time to share your thoughts regarding the pots and pans. We appreciate you bringing it to our attention. We do offer eggs and sausage on our breakfast buffet which just recently started in late June. I will do some research to see why they were not on the buffet during your stay and for that... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2015 via mobile

The hotel was clean and neat. The staff was friendly and responsive. The pool is outside and could have used a cleaning. There are plenty of restaurants in the area. A movie theater is right next door.

Helpful?
Thank Krystal A
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Family Reunion, First allow me to thank you for choosing our TownePlace Suites for your Family Reunion visit. We were so happy to have you all here. We even got to know a few of you..Sorry about the pool it did get a little busy. I would also like to thank you for complimenting my staff and I can't... More 

Amelia, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2015

We had a two bedroom suite on the second floor. It was a great room and we were all comfortable. The only criticisms I might offer were a lack of mirrors. The only mirror was in the bathroom, bedrooms had no mirrors. So if someone else was in the bathroom, you could not continue getting ready. Only 1 bathroom! the... More 

Helpful?
2 Thank Melodie H
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you for choosing our TownePlace Suites for your visit to Jacksonville, we know you have many choices in our town. I'd also like to thank you for taking your time to post your comments on Trip Advisor. We love hearing from our guests. We are pet friendly but I do apologize for the stomping from the floor above you.... More 

Phoenix, Az
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 August 2015

Mixed feelings on my recent stay. We had stayed at the hotel when it first opened up and loved it. But six years later it is now showing the wear and tear of a busy hotel. The room was clean however taking a closer look you see the sofa cushions were dirty and stained, the carpet is worn, and there... More 

Helpful?
Thank hedyevrt
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Dear Mixed Feelings, Thank you for taking time out of your day to post a review for my TownePlace Suites. I'd also like to thank you for the compliments about our staff, I can't wait to share your comments with them. Good news we have a renovation due early 2016. We are all looking forward to the face lift. We... More 

Hubert, North Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 August 2015

Spent the night in the 2 Bedroom Suite, the space was perfect for everyone to have privacy and still be together. Beyond the room, The staff here is INCREDIBLE I have stayed at many Marriott's, but the staff here is the best I have encountered. The front staff was warm, friendly and went above and beyond to make me and... More 

Helpful?
Thank Cassandra H
TPSJax, General Manager at TownePlace Suites Jacksonville, responded to this review

Thank you so very much for your comments on Trip Advisor. We try to make our guest feel like family and it's wonderful to hear we accomplished that with you all. We hope to see you again in the future. Anette Houle General Manager More 

70 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (18)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (2)
Viewed
Dining (1)
Viewed
View from Room (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Pool/Beach Area (3)
Viewed
Dining (3)
Viewed
Bathroom (4)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (5)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jacksonville hotels
1.0 km away
Staybridge Suites North Jacksonville
1.5 km away
Hampton Inn & Suites Jacksonville
2.4 km away
Home2 Suites by Hilton Jacksonville
Show Prices
Show Prices
Show Prices
2.6 km away
Fairfield Inn & Suites Jacksonville
3.2 km away
Candlewood Suites Jacksonville
Candlewood Suites Jacksonville
#14 of 30 in Jacksonville
83 reviews
3.4 km away
Quality Inn
Quality Inn
#7 of 30 in Jacksonville
87 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Whether traveling to the Jacksonville area on military or government business at Camp Lejeune, New River Air Station, or Camp Geiger, or leisurely visiting Wilmington, Emerald Isle, and Surf City, we are the perfect place to stay. We are centrally located to several area companies and local attractions; shopping, dining and entertainment are only 2 miles away and coastal beaches just a 30 minute drive. ... more   less 

Additional Information about TownePlace Suites Jacksonville

Address: 400 Northwest Drive, Jacksonville, NC 28546
Region: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: €72 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jacksonville 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Odigeo, Travelocity, Priceline and Marriott so you can book your TownePlace Suites Jacksonville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Hotel Style:
#5 Family Hotel in Jacksonville
#7 Business Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Jacksonville staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from TownePlace Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites make it feel more like home”
 of 5 bubbles darenep, 15 Nov 2016 | Read review
“We overlooked the pool from the third floor which was nice to see if it was crowded or not prior to going down. Also a good sunset view!”
 of 5 bubbles Lisaj1962, 13 Jul 2016 | Read review
“Try not to get pool side, it was a little noisy on Friday night”
 of 5 bubbles saerhyne, 28 Jun 2016 | Read review
“One and Two Bedrooms Suites. Really 2 private room in the same suite.”
 of 5 bubbles jossiek761, 19 Jan 2016 | Read review
“I had a bottom floor room with no issues”
 of 5 bubbles ValerieD682, 2 Jan 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay