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TownePlace Suites Jacksonville

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Traveller (35)
Room & Suite (33)
Dining (3)
Overview
Hotel website
400 Northwest Drive, Jacksonville, NC 28546 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
Additional information
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (185)
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184 results
Traveller rating
96
62
10
11
5
Traveller type
Time of year
LanguageEnglish
96
62
10
11
5
Show reviews that mention
All reviews two bedroom suite residential neighborhood exemplary customer service plenty of storage full kitchen waffles clean place to stay check in process kitchen area super friendly staff boiled eggs the main drag night stay small pool in town short drive sized bed
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1 - 5 of 184 reviews
Reviewed 5 days ago via mobile

Most uncomfortable night sleeping in our car at a rest stop last night due to TownePlace Suites by Marriott's serious lack of communication and unprofessionalism. We booked our room over a month ago so we'd have a comfortable place to stay after playing a show...More

Thank KLahey
Response from Anette H, Manager at TownePlace Suites JacksonvilleResponded 4 days ago

I do apologize about your recent experience. It looks like you reservation was made as part of a complimentary trade out through our director of sales and your company. Upon investigating the situation I was told that your company was notified about the situation. Since...More

Reviewed 3 September 2018 via mobile

Stayed here as the hotel is only a 10min Drive to the camp. What an amazing young man at the front he is very friendly and knowledgeable. He always had a smile and willing to help. The room was nice, the night we stayed we...More

Thank jeli05
Response from Anette H, General Manager at TownePlace Suites JacksonvilleResponded 4 September 2018

Dear Sweet Sixteen at Camp Lejeune, Thank you for taking time out of your schedule to post your comments on Trip Advisor. I am happy to hear you enjoyed your stay and I can't wait to let Bobby know he was appreciated. Sometimes when it...More

Reviewed 25 August 2018 via mobile

I stayed here for a couple of days. It was great. I had noisy upstair neighbors but I am pretty sure I was noisy too for the neighbors below me (heavy foot). I was on a lengthy road trip prior to visiting this establishment (in...More

Thank Angela B
Response from Anette H, General Manager at TownePlace Suites JacksonvilleResponded 27 August 2018

Dear Angela, Thank you so much for choosing our TPS here in NC. We are happy you enjoyed your stay and want to thank you for your compliments. We work very hard to give our guest a "Home Away From Home" feel and it sounds...More

Reviewed 16 August 2018 via mobile

This is the second business trip staying at the Townplace Hotel. I disagree its NOT going downhill. As far as noise, not used to the AC system noise BUT it's not Central Air so it will be a little noisy. Families come and go so...More

Thank Kenneth H
Response from Anette H, General Manager at TownePlace Suites JacksonvilleResponded 28 August 2018

Dear Kenneth, Thank you for sharing your comments on Trip Advisor, we really appreciate you. I am happy to see you enjoyed your stay and I will share your comments with my wonderful staff. We hope to see you again in the near future. Safe...More

Reviewed 7 August 2018 via mobile

Go stay at the new Courtyard across the street. We’ve stayed here multiple times over the past year or so, and it’s rapidly going downhill - aging shockingly fast (probably due to the abuse of some guests...), and the cleanliness isn’t great. This past time...More

Thank Z7153SQmarye
Response from Anette H, General Manager at TownePlace Suites JacksonvilleResponded 9 August 2018

Thank you for taking the time to share your recent experience at our TownePlace Suites. The hotel team is committed to delivering exceptional service and I am sorry we feel short in your case. If there is anything we can do for you please feel...More

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About
Description
Whether traveling to the Jacksonville area on military or government business at Camp Lejeune, New River Air Station, or Camp Geiger, or leisurely visiting Wilmington, Emerald Isle, and Surf City, we are the More perfect place to stay. We are centrally located to several area companies and local attractions; shopping, dining and entertainment are only 2 miles away and coastal beaches just a 30 minute drive. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
86
Price range
US$74 - US$201 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Location
United States > North Carolina > North Carolina Coast > Jacksonville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
86
Price range
US$74 - US$201 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville
Location
United States > North Carolina > North Carolina Coast > Jacksonville
Photos
Traveller (35)
Room & Suite (33)
Dining (3)
Pool & Beach (2)
Family and Play Areas (2)
Nearby
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Nearby AttractionsSee all 41 nearby attractions
Veterans Memorial Jacksonville NC
119 reviews
5.71 km away
Lejeune Memorial Gardens
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5.45 km away
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44 reviews
4.68 km away
Deluxe Day Spa Salon & Waxing
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Questions & Answers
Ask a question
kathygeyer
28 April 2017|
AnswerShow all 3 answers
Response from Anette H | Property representative |
Carolina Forest is just across the street. Not even three miles away.
0
Votes
Anette H
6 March 2017|
Answer
Response from Anette H | Property representative |
Rooms are very clean, no pest issues. Stay for "Me and Husband" has been taken care of too.
0
Votes
retiredbartender
5 March 2017|
Answer
Response from Anette H | Property representative |
I am not sure why you aren't getting through, our phone are working. I can't look up you reservation without a name or confirmation number. I will call you soon. Anette GM
0
Votes
Room Tips
"Check the Marriott website for rooms & rates."
29zeket
3 Apr 2018
Read review
"Highest Floor (3rd Floor), Corner Room, Front View, Two Bedroom Suite"
besca001
17 Nov 2017
Read review
"All of the rooms are great because it is quiet throughout the hotel. The rooms have black out curtains, so..."
fgarrity917
4 Aug 2017
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"stayed here many times for events, and to visit family. Never had a bad room yet, very clean, and..."
poppopw816
3 Aug 2017
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