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Holiday Inn Express Hotel & Suites Huntersville-Birkdale

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Holiday Inn Express Hotel & Suites Huntersville-Birkdale
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166 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Mount Vernon, Ohio
Reviewed 1 week ago

My husband and I recently stayed at this fairly new Holiday Inn and had a suite. We found the room to be very clean and comfortable after a long day of travel. The cookies given to us at check I were good and the staff was very welcoming and gave us several suggestions where we might have supper. We enjoyed...

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Helpful?
Thank Nancy M
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debra S DOS

Warren, Pennsylvania
Reviewed 3 weeks ago

The usual exceptional Holiday Inn Express right off the interstate. Very nice property and great customer service. Our television would not turn on when we got in our room. Thank goodness we tried before the hour was too late! The desk said there was no one to bring us a new one so they immediately moved us to another room.

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Helpful?
Thank wpatravelers
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for the positive review! Our apologies for the TV issue in your first room. thank fully your room move was smooth. It's always nice to receive guest feedback and we appreciate yours. Thank you for your business. We look forward to welcoming you back again soon. Debra

Raleigh, North Carolina, United States
Reviewed 13 February 2017

We stayed just a short weekend to visit family... it was nice. Room was a suite, but just a tad run down. (You could tell other visitors must have not respected it very well). Staff were nice and breakfast was great...LOVE the pancake machine ;)

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Helpful?
Thank Sullivan92112
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We appreciate your choosing to visit with us recently and thank you for reviewing your stay. We actually have renovation/refresh plans in the works. We opened just under 7 years ago following a total renovation and are busy planning fresh ways to bring our guests an even better guest experience when staying in our hotel. Thank you for the compliments...

Land of Pleasant Living
Reviewed 28 December 2016

My first priority is a good bed, which this property has. Overall appearance and security at this property is good. Friendly and professional staff. However, the bathroom was deficient. A couple of times we experienced the odor of sewage in the bathroom and the sink was very slow draining. I pulled up on the drain stopper thinking that may be...

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Helpful?
Thank cz75guy
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for choosing to stay with us this past December and for taking time to review you visit. We'r glad we met your first priority - a good bed but totally dismayed by the conditions you've described in your bathroom. We have dispatched our maintenance crew to your room to investigate the odor you noted. We've also addressed the...

Mooresville, North Carolina
Reviewed 16 December 2016 via mobile

Check in process was quick. The lady working the desk Karen is amazing! Very friendly and informative about the area and the hotel. My room was standard and well kept. No real issues. Great location and reasonable price!

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Helpful?
Thank candicek007
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for choosing our hotel for your stay in Huntersville and for your compliments to Karen a very valuable member of our staff. We appreciate your positive feedback and your time in reviewing your visit. Enjoy the holidays and please visit us again soon! Debra

rosholt, wi
Reviewed 4 December 2016

I stayed in this hotel while traveling for business. I had several stays September to November of 2016. Overall I would recommend the property. The location was a big plus for me, convenient to the location I was working. Lots of very good dining choices close to the hotel, some within walking distance. Shopping nearby, Target, Harris Teeter, Whole Foods....

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Helpful?
Thank richard m
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for taking time to post such a thorough review that is helpful to potential guests as well as our hotel staff and management. We greatly appreciate your positive comments and have taken your information regarding housekeeping to our VP of Operations for remedy. We sincerely value your business and your feedback and hope you'll visit us again soon....

Reviewed 11 October 2016

We are IHG Rewards Club members and have enjoyed staying at Holiday Inn Express properties, especially an excellent experience in Schererville Indiana for several days this past May. While I know not all motels within a chain will be identical, I have to say that this stay in Huntersville was extremely disappointing. The evening attendant was wonderful—very friendly and accommodating....

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Helpful?
Thank Kim V
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

First I would like to thank you for being an IHG Rewards Club member and for taking your time to bring these housekeeping issues to our attention. Next I would like to apologize for not responding to your email. We are still trying to locate it. Please know that we make it a daily exercise to review and respond to...

Millbury, Massachusetts
Reviewed 9 October 2016 via mobile

From the start, the ladies at the desk were fantastic! They were polite, efficient and very helpful. We stayed for 3 nights (10/6-10/9). The room was very spacious, perfect size to allow comfort. We didn't get to use the pool because it was rainy and windy due to the hurricane coming up the coast. The breakfast room was a little...

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Helpful?
Thank PKChops
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

We're so glad you chose to stay with us last weekend! Thank you for taking time to review your visit and for all of your positive comments. We 're proud of our hotel and appreciate your compliments to our staff. Again, thank you for your business and for sharing your feedback. We hope you'll have an opportunity to visit us...

Fortaleza, CE
Reviewed 30 September 2016

I regularly stay here when I am in the area for business. The hotel is well situated and close to restaurants etc. It is true that some renovation can be done but all together it is a good place and service from the front desk is always top notch! WIFI is included and has good speed. Breakfast is also included...

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Helpful?
Thank AvdV80
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for always choosing our hotel when staying in the area for business. We appreciate your loyalty and your compliments to our staff and service. Renovations are coming up in our seventh year and we look forward to bringing you even better stay experience. Again, thank you for your feedback and your business. We hope to welcome you back...

Reviewed 16 September 2016 via mobile

Hotel is ok but old. Rooms should be renovated. Nice personal. Breakfast from Dutch standards is poor but is almost everywhere in the us. IHG program is nice to save points. Advantage is that the rooms are big

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Helpful?
Thank Gerard V
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review

Thank you for staying with us earlier this month and for your time in reviewing your visit. We're happy that you're enjoying your IHG Rewards membership and all of its many benefits. While our original building is about 17 years old the hotel was renovated and opened as a Holiday Inn Express in 2010. We do adhere to hotel upgrades...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Huntersville/Birkdale, the newest addition to the beautiful Lake Norman area. Minutes from area attractions and the Charlotte metro area, this hotel is near an array of unique shopping, dining and recreational options, many within walking distance. Our all new hotel features 91 fresh, modern, state-of-the-art guestrooms and suites. We offer many amenities both leisure and business travelers appreciate like free wireless high-speed Internet access, 32” flat panel LCD TVs, microwaves, compact fridges and wet bars. The Holiday Inn Express & Suites is Conveniently located at exit 25 of the I-77 just minutes from Birkdale Village and nearby companies such as Ingersoll Rand, Newell Rubbermaid and McGuire Nuclear station. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Huntersville-Birkdale

Address: 16905 Caldwell Creek Drive, Huntersville, NC 28078
Region: United States > North Carolina > Huntersville
Price Range: €97 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Huntersville-Birkdale 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Huntersville-Birkdale
Hawthorn Suites Huntersville
Huntersville Hawthorn Suites
Hotel Style:
#4 Family Hotel in Huntersville
#6 Business Hotel in Huntersville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Huntersville-Birkdale staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Huntersville-Birkdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms opposite to the interstate are quiet.”
 of 5 bubbles U1075JFnancym, 19 Mar 2017 | Read review
“Definitely ask for a room on the east side away from I-77. The traffic is non stop 24/7.”
 of 5 bubbles wpatravelers, 3 Mar 2017 | Read review
“quietest rooms on upper floors on east side”
 of 5 bubbles 689richardm, 4 Dec 2016 | Read review
“rooms were quiet”
 of 5 bubbles JoJeanA, 12 Jul 2016 | Read review
“Do not stay on the highway side of the hotel”
 of 5 bubbles peamomma, 2 May 2016 | Read review
5 of 5