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All reviewsextended stayfront deskfree washers and dryerslong stayfirst glancefull size refrigeratorneeded a place to staylaundry roombed was comfortablerenaissance festivalcupboardstovepetgymlinenscharlottesidewalk
Let me start by mentioning that Jordan was atended Front desk when I arrived at 6:30 a.m very friendly and professional, she thanked me for being an IHG member and helped me to be able to enjoy the late check out :)
Room was very...More
1 Thank veronica p
Management response:Responded 7 March 2017
We are glad that you were greeted professionally by our staff! We pride ourselves on making the guest feel welcome and providing a nice, clean room for your stay.
I chose this hotel because it is very close to my home. Very convenient when people want to visit me. It is pet friendly. The bed is VERY comfortable with quality linens and a lovely down (or down alternative) comforter with 4 fluffy pillows. The...More
Room was clean, front desk staff was nice and helpful, but hotel needs MAJOR renovations and upgrades!! There were stains everywhere, paint peeling, old and dirty appliances in the room, and the Candlewood "welcome rug" in the elevator was horrendously dirty. Not a good looking...More
2 Thank Mrs_Simms
Response from IHGService, Guest Relations Manager at Candlewood Suites HuntersvilleResponded 3 December 2016
Thank you for your candid review and for staying with us. We greatly appreciate your kind words regarding our staff. However, we regret letting you down particularly with the conditions you encountered. We have taken note of these and rest assured that necessary...More
We were staying in town for the Carolina Renaissance Festival. Upon arrival we located the hotel easily. Carts were available in the lobby for us to load our things onto. April was helping customers when I arrived to check in but I waited patiently in...More
Response from April S, General Manager at Candlewood Suites HuntersvilleResponded 7 November 2016
SnowAeris, Thank you for your wonderful review on Tripadvisor! It is a wonderful experience to be caught up in a hectic night and look into the eyes of a Loyal IHG Rewards Member waiting in the lobby and know this is the guest that I...More
Extended stay for work about 2 times a year over the past several years. Not a bad place at all. Always a friendly staff, pet friendly, rooms are always clean. The appliances are out dated (but that doesn't really bother me as long as it's...More