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Courtyard by Marriott Charlotte Lake Norman

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Courtyard by Marriott Charlotte Lake Norman
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100 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Reviewed 2 weeks ago via mobile

The hotel was ok, but not what I expected. The pictures looked nicer than the hotel actually is. You can tell the hotel is older. The lobby is nicer than the halls and rooms. Walking down our hall there were doors with stains, chips missing, and one door almost looked like it had been broken into. The carpet was outdated...

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Helpful?
Thank Mechele W
Keith W, Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

Thank you for taking the time to inform us about your stay. We will pass on your observations to the appropriate staff members. Your information will help in our continued effort to supply our guests with an enjoyable experience while they are with us.

Valley City, Ohio
Reviewed 3 weeks ago

I have stayed at this location about 3 times a year for the last 15 years. I don't know if management has changed, but the hotel seems to be loosing its Marriott character. The bedding looks like something you might find at a hotel that rents by the hour. The walls are showing remnants of water leaks-unrepaired. The staff was...

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Helpful?
Thank Jim T
Keith W, Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

Thank you for taking the time to let us know about your stay. We are sorry that did not enjoy your time with us. We apologize that you feel that the hotel has not kept up with your perception of Marriott standards. We hope if you are in the area again you will give us another try to show you...

Green, Ohio
Reviewed 4 weeks ago via mobile

Stayed here on our way to Florida, we did not have a reservation here, so we showed up at 11:30 pm on a Friday night. They where able to get us in. The hotel was older and it definitely showed, did not get a chance to use the pool but it looked decent. Beds where of good quality, however the...

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Helpful?
Thank Jeff4529
Keith W, General Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

Thank you for taking the time to let us know about your stay. We will look into the issue you addressed with the curtains.

Nokomis, Florida
Reviewed 4 weeks ago

If you're looking for a room Monday through Friday, be prepared to spend $169-$189 for a room unless your company is paying for it. Non business travels can get a room here for $100-$110 Saturday or Sunday as business folks are not typically staying over. The rooms are clean and typical of most Marriotts. The coffee is on you not...

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Helpful?
Thank traveljounalist
Keith W, General Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

Thank you for taking the time to let us know about your stay. We are always happy to hear our guests responses during their time with us. If you are ever in the area again please let us know.

Waynesville, North Carolina
Reviewed 30 November 2016 via mobile

Loved the hotel the staff was very friendly and helpful the indoor pool was nice and opened later than most the bar was awesome and over all a great place to stay and play room was very clean and quiet

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Thank Kathy L
Maiden, North Carolina
Reviewed 29 September 2016

Staff, room, pool, Starbucks...all what you come to expect from the chain. Updated lobby however the pool and rooms are needing that touch, however super clean and safe! My pet peeve is why cant the TVs in these places be better? always seems like a waste of a HD TV when 80% of the content is SD.

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Thank Jim Y
Ohio
Reviewed 5 September 2016

This was a very nice place to stay. This hotel had a bar and a menu with a variety of food items. The appetizers and salads were very good. The rooms were spacious and clean. I would stay at this hotel again.

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Helpful?
Thank travelusa21
Ashley T, General Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

Thank you travelusa21 for your great review about your most recent stay with us! We are so happy to hear that our Bistro met all of your expectations and we are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Thank you again for staying at the Courtyard...

Reviewed 13 July 2016

Our family had two rooms at this property and really enjoyed visiting the area. Both rooms were clean and well kept. The pullout sofa bed had linens available within the room, which is always a good touch. We have stayed at properties that keep the linens at the front desk and this can be a huge inconvenience. We were able...

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Helpful?
Thank Caleb M
Ashley T, General Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

Thank you so much for your review about your recent stay at the Courtyard Charlotte Lake Norman! We always love to hear such great feedback from our guests and we are happy to know that you were able to relax and enjoy the pool!

Chapel Hill, North Carolina
Reviewed 3 July 2016 via mobile

While this hotel isn't going to wow you in any capacity, it delivers on all reasonable expectations and delivers well. Room was clean, bed was comfortable, check-in was quick. Very tall ceilings in our 1st floor room, which I like. I think the price is a little bit steep, but it's worth it to ensure a stress-free stay.

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Helpful?
Thank Maxwell G
Ashley T, General Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

We appreciate your recent review of the Courtyard Lake Norman! It was a pleasure having you here as our guest and we are delighted to hear that our hotel met your expectations. We hope to have the opportunity to serve you again whenever your travels bring you back to Lake Norman!

Schleswig, Germany
Reviewed 6 June 2016

This hotel is like any other, except the staff and the barkeep really take it to that next level. All the staff were so helpful. Unlike every hotel bar in the universe, this one was fun to go to and hang out in. Mike is good people. The rooms were clean, well appointed and the beds comfy. Definitely would return!

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Helpful?
Thank Orad O
Ashley T, General Manager at Courtyard by Marriott Charlotte Lake Norman, responded to this review

Thank you so much for your feedback in regards to your recent stay with us. With a mission to provide superior customer service, we take great pride and are delighted to hear that we have met your expectations! Your feedback has been shared with our hotel and bartending staff to continue to inspire them and deliver exceptional customer service! We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard by Marriott Charlotte Lake Norman

Address: 16700 Northcross Drive, Huntersville, NC 28078
Region: United States > North Carolina > Huntersville
Price Range: €128 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Charlotte Lake Norman 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Courtyard Charlotte Lake Norman Hotel Huntersville
Courtyard Huntersville
Huntersville Marriott
Huntersville Courtyard
Hotel Style:
#5 Family Hotel in Huntersville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Charlotte Lake Norman staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Charlotte Lake Norman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a first floor room if you want to check out quickly”
traveljounalist, 20 Mar 2017 | Read review
“Try a different hotel”
richardaparent, 20 Apr 2016 | Read review
“3rd floor balcony room was great!”
carolinajane, 18 Apr 2016 | Read review
“Upper floors or down the hall away from the lobby.”
JimM158, 25 Oct 2015 | Read review
“Kings have balconies.”
jricenh03063, 1 Sep 2015 | Read review
5 of 5