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Biltmore Suites Hotel

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Traveller (56)
Room & Suite (34)
Dining (1)
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Overview
  • Excellent33%
  • Very good22%
  • Average16%
  • Poor13%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Suites
Pets Allowed
2 Star Hotel
All hotel details
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Reviews (215)
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67
48
35
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36
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LanguageEnglish
67
48
35
29
36
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All reviewsjacuzzi suiteroom was cleanstay at this hotel againfront desk staffhigh point ncryanpetskandigreensboroproteingmaccommodationsmicrowaveheadsfireplace
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21 - 25 of 215 reviews
Reviewed 11 July 2017

This place is sad. Our bathroom door handle was broken and looked like someone had tried to break in it. There were no extra towels, pillows or blankets (the front desk didn't have any, that's crazy!). there was a microwave and a stereo in our...More

Thank Melissa T
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 13 July 2017

Thank you for your feedback. We are currently upgrading our rooms. Your feedback is valued.

Reviewed 3 July 2017

I will pay more to stay in a better place next even though this one was in a very good location. My granddaughter and I stayed for two nights. We didn't eat breakfast before we departed as the breakfast area was not pleasant. In addition...More

Review collected in partnership with this hotel
Thank 982albertap
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 11 July 2017

I am sorry your stay was less than you excepted. We do serve a continental breakfast and do not offer buffet. We are looking into expanding breakfast options in the future. If in the area again please revisit.

Reviewed 2 July 2017

It wasn't a very good stay in general, our AC was broke the first night, our fridge was not cold so I couldn't save my drinks, the cleaning service was late to clean our room and take our trash out, and there wasn't much of...More

Review collected in partnership with this hotel
Thank C9305HUthomasf
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 11 July 2017

Thank you for your feedback. We are always looking for ways to improve the property so your feedback is helpful.

Reviewed 2 July 2017

very helpful front desk and knowledgable regarding local eateries. charming n spacious room. would highly recommend over "chain" motels at even better accommodations n complimentary full breakfast choices at lower price! a winner all around with a luxurious old world charm

Review collected in partnership with this hotel
Thank clara m
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 11 July 2017

Thanks for your review. We are so pleased your stay was amazing we look forward to your return visit.

Reviewed 1 July 2017

This was the dirtiest, ugliest, loudest, worst, lumpy bed, lumpy pillows, no window drapes, old, stained, hotel I have ever experienced The housekeeper proceeded to bang on my door at 8 AM in the morning waking me up, and then proceeded to try to enter...More

Review collected in partnership with this hotel
Thank karenrW1226LW
Response from Kandi H, General Manager at Biltmore Suites HotelResponded 11 July 2017

Sorry for your stay being anything less than you expected or deserved. Thank you for your feed back we use all reviews as a learning tool. Future training is scheduled.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$71 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$71 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (56)
Room & Suite (34)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Beth N
21 August 2016|
AnswerShow all 3 answers
Response from Kandi H | Property representative |
yes 10 pet fee per dog per night
0
Votes
Tony E
12 February 2015|
Answer
Response from Kandi H | Property representative |
No only one room is a fireplace suite. To check availability for the fireplace suite please call the hotel. We look forward to hearing from you. Kandi
1
Vote
Room Tips
"I like first floor rooms"
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"Get as far away from the street as possible. Noisy all through the night"
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"Pick another hotel"
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"Rooms away from road front of building on south side is quieter."
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