I was really pleased with the condition and cleanliness of the hotel . Closely located the Blue Ridge Mountains, Ashville and Hendersonville. The staff was awesome and the morning breakfast was plentiful. Only mark would be that you have to still ask if you want your room serviced.
The rooms were clean, customer service was great, and location was what we needed at a good value. Wifi was strong, which made my kids happy for their iPads. TV worked with cable to catch some football. Bed was not as comfortable as home, but I think we're spoiled with a new mattress and adjustable bed.
The service was good, good price, the people were nice, clean nice rooms, convenient location near the interstate and near connecting roads, near the Asheville regional airport. Great place to stay near the mountains. Good restaurants nearby. Nice apple farms and shopping nearby. Good hiking and beautiful waterfalls nearby.
WE STAYED OCT 14-17 2022. ON MORING OF 15OCT ,WE NOTIFIED FRONT DESK TOILET WAS NOT WORKING RIGHT AND NEEDED ATTENTION. PROMISED TO ATTEND SEE TO IT WHILE WE WERE GONE. AROUND 7"00 PM WE RETURNED TO ROOM AND FLUSHED TOILET TO CHECK IT. IT OVERFLOWED ALL OVBER BATHROOM. I WENT DOWNSTAIR, TOLD ATTENDANT== HE GAVE ME A PLUNGER, NOT STAFF. I ASKED FOR EXTRA TOWELLS AND WENT UPSTAIRS AND PLUNGED TOILET AND USED TOWELLS TO GET UP WATER. WENT BACK DOWNSTAIRS AND GOT CLEAN TOWELSS AND ASKED THAT CLEANING MOP FLOOR IN AM. NO ONE ELSE WAS WORKING. SAW CLEANING FOLKS NEXT AM AND TOLD THEM ALSO ABOUT TOILET AND ASKED THEM TO MOP. LEFT FOR DAY. THAT NIGH WHEN WE RETURNED, ROOM HAD NOT BEEN TOUCHED. LESSONS LEARNED THERE
As our travel plans changed, we needed a last minute wayside hotel. Hendersonville Hampton Inn met those needs very well. It was clean and the room was perfect. Breakfast the next morning was just right. HOWEVER, the rate for this room was way overpriced; therfore, the lower overall rating. I realize it was a Friday night, and a last minute reservation during the beginning of "leaf-peeking" season, but really? I looked at their rates during the week, and they are quite reasonable. How a bed appreciates in value over $150 in one night is amazing. Otherwise, great place.
What is it with Hampton Inn not allowing you to change to HDMI inputs on their TVs? All you want to do is stream a movie or play a video game but they intentionally now make it impossible. Absolutely no reason for this. Paying over $200 a night and room is basic.
The property itself is excellent. The area in which it is located is convenient to tte highways and downtown Hendersonville but very sad and rundown. Nonetheless we enjoyed our stay and appreciated the hard work of the housekeepers.
This Hampton Inn was nice and conveniently located off I26 and Rt 64. Easy to get to area attractions. The staff was very friendly, particularly the lady managing the breakfast area. Our room was clean and comfortable. Appreciated that the hotel provided gloves to wear while at the breakfast buffet. Would give this a 5 rating except for 2 things: one is traffic noise on the road in front of the hotel, and the other is the Saturday night pricing… just too much for this level of hotel. Price dropped significantly for Sunday night. Is that really fair? Exact same place and services.
There was an error in booking and the hotel would not refund my money. We were charged for a night that we didn't even stay there. What a rip-off!! I would not trust this hotel management! There are many choices when traveling and no one needs to stay at one that is irreputable.
I would have give this a 5, but the AC unit was extremely noisy. It kept my child up and I had to sleep with ear plugs. Also, you could hear doors slamming very early in the morning. We loved the clean pool. Room was clean and the breakfast was good. Nice location off the interstate.