Comfort Inn
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313 Cunningham Rd, Franklin, NC 28734-1445
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
US$113
Free cancellation until 01/05/21
Reserve now, pay at stay
US$117
US$110
SAVE US$7
Free cancellation until 01/05/21
US$113
Free cancellation until 01/05/21
Reserve now, pay at stay
Hotels.comUS$110
Agoda.comUS$113
HurbUS$117
View all 14 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
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Room & Suite (10)
Pool & Beach (4)
Travel safe during COVID-19
A note from Comfort Inn
Updated 02/06/20
About
#4 of 12 hotels in Franklin
Location
Cleanliness
Service
Value
Our hotel is the newest hotel in Franklin NC, all our rooms are equipped with microwaves and mini fridges, we also feature an Indoor Pool and Fitness Room, for breakfast we have many items to choose from as we feature a Full Hot Breakfast. We are located near the Appalachian Trail, Harrahs Cherokee Casino, Local Gem Mines, Blue Ridge Parkway, Highlands NC, White Water Rafting, Smokey Mountain Railroad, Biltmore Estate, Dillard House.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
Self-serve laundry
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Room features
Fireplace
Housekeeping
Safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
Full view
272Reviews4Q+A55Room tips
Reviews
Traveller rating
- 137
- 65
- 30
- 18
- 22
Time of year
Traveller type
Language
Selected filters
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Popular mentions
+1
Where do I begin?? Well, my company booked this for me and as I was driving in, I knew I’d have problems. If the sign is falling down/apart that’s usually a clear indication that they don’t take care of the rest of the property. There was mold growing on the curtains and in the mini fridge. Yes folks, apparently you CAN have mold inside a fridge. (See pictures) also, like many others, the office chair should have been thrown out YEARS ago along with many others on the property. I went down to the front desk to have my room changed but the person in front of me was trying to get his room changed as well and they were giving him a hard time so I didn’t bother. When I woke up this morning, surprise, surprise no hot shower. I have stayed in my fair share of low value budget hotels but this tops the charts. If I booked it myself, I’d have demanded my money back and went elsewhere. Do yourself a favor and avoid this place.…
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Date of stay: April 2021Trip type: Travelled on business
Helpful
Tried booking a room for 2 nights through website, and boy, I didn’t think I was in for the headache that came with it. Got through all the booking information, clicked confirm booking. Then the website took me straight to the same review booking page with a red box at the top saying “Can not process at this time. Please call (some 1-800 number) for more information, and please try again. When I saw this I instantly felt regret even booking through the website where I needed a room for 2 nights where I was on my mini vacation. All the surrounding hotels were booked completely up, so seeing this message wouldn’t you think as well that this hotel was booked up as well?? I looked to see if a payment had been took out of my account for the room by chance.. No payment taken out. Then I logged on to my email to see if my room had went through and to see if I my payment miraculously went through. No email, even waited 30 minutes to make sure I’d get a confirmation email letting me know my room was ready... Nope! So I did what any other person would do, go with another place for the next two nights (luckily I found a nice little lodge that had rooms available, so blessed to of been able to find the place that I did). The next evening (3/20) I saw to my surprise that I was being charged half of what I thought didn’t go through, talk about being p’d off! Called the hotel informing them what all went on, got nothing out of it, had to talk to the manager. The next morning (2/21), I called the choice hotels customer support service about what went on with their website, after all they were the ones who run the site since it did kick me off. After talking to them (which they were nice and understanding) sided with me and understood that it was a big misunderstanding. They then processed to call this Comfort Inn and ended up talking to Rick (the manager, which with the reviews on google have claimed that he’s very rude). Customer support then got back on the phone with me and claimed that it’s still policy where I hadn’t shown up that you have to pay and that they were so very sorry for what all that has happened with the experience I was given... Really?! Not getting an email notice saying that your payment went through and your room is ready and nothing in the slightest of even giving me a hint to where my payment had went through?? But hey, since the manager acted the way he did, showing that he doesn’t have any kind of sympathy to the customers (based not only on my review but others as well before mine on this site and the google review page as well), this is what I’m going to do. Hope he’s reading this, cause just know that not only will I go out of my way to pass up any Comfort Inn’s in the future and will be telling friends and family about my experience (I’m a huge traveler, visited all 50 states before I hit 30 and I’m 32 now), but I also won’t be using the Choice Hotel website for anymore bookings where this little stunt has happened. Hope this review helps anyone who’s about to book online, watch out!…
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Date of stay: March 2021Trip type: Travelled solo
Helpful
We stayed there last night. 96$ with tax. Wasn’t looking for five star on the way to the mountains..BUT The room smelled like mold/mildew. The bed was worn out and the desk chair (see pic) should have been thrown out years ago. Keep driving..
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Date of stay: November 2020Trip type: Travelled as a couple
Helpful
We were in town for a softball tournament and needed a place to stay for just one night. It was clean, and the room smelled decent. The bed was extremely comfortable, so there's that. The breakfast was actually more than I was expecting with all the COVID thing going on. You do have to take it up to your room, but I didn't mind doing that. Having some trays to carry everything, like coffee, juice, etc. would be nice. The room was larger than I expected, with a little office area off to the side. That was nice, because sometimes my husband wakes up early and he could go work on his computer without waking me up. One complaint, the water pressure is really low.
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Date of stay: November 2020
Value
Location
Service
Helpful
The first room we were in smelled really bad and had paint from the walls and ceiling chipping off. We asked for another room and the front counter person took care of us. The second room was ok. Somewhat clean. Just need to take a little extra time cleaning and TLC. Breakfast was ok. Eggs, mike and cereal, sausage, waffles, bagels, toast, coffee, orange juice and apple juice. Will not stay here again. Will find another place to stay.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: If you don't like the room, ask for another.
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Helpful
PRICE RANGE
US$97 - US$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel franklin, comfort inn franklin, franklin comfort inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFranklin
NUMBER OF ROOMS
61
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Claim Your Listing Frequently Asked Questions about Comfort Inn
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include Ms Lois' Restaurant, Willy's Bar-B-Que, and Lucio's Restaurant.
Are there opportunities to exercise at Comfort Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Comfort Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Does Comfort Inn have any great views?
Yes, guests often enjoy the mountain view available here.
Is Comfort Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.