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Fairfield Inn & Suites Asheville Airport/Fletcher

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155 Underwood Rd, Fletcher, NC 28732-8634
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (34)
Dining (7)
Room & Suite (6)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Asheville Airport/Fletcher
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 7 hotels in Fletcher
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Clint D wrote a review Apr 2021
1 contribution
This is an older property that has been refurbished and is greatly inferior to other properties. The air conditioner in our unit sounded like a base drum all night. Paper thin walls. Non-responsive staff. You have way too many options in the Asheville area to waste your money on this property.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Salem Rana, General Manager at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 11 Apr 2021
Dear OnAir624853, we are truly sorry to see that you had this type of experience during your stay. Please accept our sincere apology. We will share your feedback with the management team in an effort to improve moving forward.
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Hank H wrote a review Mar 2021
Virginia369 contributions135 helpful votes
My wife and I stopped here for the evening to break up a long road trip and were generally happy with our stay. Some observations: - service was welcoming - room was a bit small, with a built-in desk/chair under the TV, but there was no room for a sofa-chair/reading lamp. - room was clean but my wife found/killed a silverfish bug in the bathroom - bed/pillows were comfortable, but room was not quiet. People on the floor above us were either renovating or plain inconsiderate from midnight to 1 AM. - included “take-away” breakfast is thin but adequate. - we were surprised to see an unusually large gym and indoor pool here, and both are in great shape, so if you have the time and can use one or both of these, they might tip you to choose this place over others.
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Date of stay: March 2021
1 Helpful vote
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Response from Salem Rana, General Manager at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 19 Mar 2021
Thank you 211hankh for choosing us for your visit to Asheville, and for providing us with some feedback. We love hearing from guests and were glad to see the positive comments about the service and comfort. Please accept our sincere apology for the noise disturbance, we will review with team in an effort to continue improving. Hope to see you back soon!
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J K wrote a review Aug 2020
Appleton, Wisconsin50 contributions25 helpful votes
We stayed here for 3 nights. The experience was exceptional from check in to check out. We needed additional towels and got them promptly. The room was clean, beds were very comfortable, and we felt very welcomed. The breakfast options were minimal and nothing we needed, but this was only because of covid. The location was so easy to get around to all things Asheville/Blue Ridge Parkway! I wish every Fairfield were this wonderful. I will definitely stay here again.
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Date of stay: August 2020Trip type: Travelled with family
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Melissa wrote a review Aug 2020
St. Petersburg, Florida16 contributions
We stayed here the night we got into NC and then the night before we left. My parents were also there in July. They left early bc it was filthy and went to courtyard down the street. I didn’t realize it was the same hotel they had a bad experience in or We would have switched as well. The shower was disgusting and clearly hadn’t been cleaned in a while, someone else’s hair was on the desk and the carpets weren’t vacuumed well. Also, the fitness center was closed. It’s the first Marriott that has had it closed in our extensive travels. As a very frequent Marriott guest, it was very disappointing.
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Date of stay: July 2020Trip type: Travelled as a couple
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Response from Salem Rana, General Manager at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 4 Aug 2020
Dear mmems27, Thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing them to our attention. We will share your message appropriately within the organization and use this as an opportunity to grow. I hope you will consider giving us an opportunity in the future to provide you with an improved guest experience.
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Triptracker65 wrote a review Jul 2020
26 contributions5 helpful votes
If you like a clean hotel this is not the one for you. Got there at 1am was shown 2 rooms and I just couldn’t stay here. There was something brown on the toilet seat, the bathtub/shower showed stains that couldn’t be removed and the carpet was worn and dirty.
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Date of stay: July 2020
1 Helpful vote
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Response from Salem Rana, General Manager at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 22 Jul 2020
On behalf of the entire team at the Fairfield Inn & Suites Asheville Airport, please accept our apology for your experience. Please know that this is not the standard that our team works hard to achieve. We will share your feedback with the hotel team so we can continue to work on ways to exceed the expectations of our valued guests and deliver great experiences. Thank you for your feedback and I hope you will return in the future and give us a chance to show you how great your stay can be.
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PRICE RANGE
US$78 - US$187 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFletcher
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Frequently Asked Questions about Fairfield Inn & Suites Asheville Airport/Fletcher
Which popular attractions are close to Fairfield Inn & Suites Asheville Airport/Fletcher?
Nearby attractions include WNC Agricultural Center (0.7 km), Christie's Lighting Gallery (1.1 km), and Scarlet's Country Dance Club (0.3 km).
What are some restaurants close to Fairfield Inn & Suites Asheville Airport/Fletcher?
Conveniently located restaurants include Tamarind Thai Cuisine, Casa Torres Mexican Restaurant, and Culver's of Arden.
Are there any historical sites close to Fairfield Inn & Suites Asheville Airport/Fletcher?
Many travellers enjoy visiting Biltmore (11.5 km) and Biltmore Village (14.3 km).