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Fairfield Inn & Suites Asheville Airport/Fletcher

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155 Underwood Rd, Fletcher, NC 28732-8634
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About

#5 of 7 hotels in Fletcher
Location
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Service
Value
113 room property with 4 executive suites - Indoor Pool - 1 conference/board room - Interior Corridors
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Meeting rooms
Breakfast available
Concierge
Non-smoking hotel
Laundry service
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Room features
Refrigerator
Room types
Non-smoking rooms
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HOTEL CLASS
HOTEL STYLE
Business
Mid-range
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34Reviews0Q+A2Room tips

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Sue R wrote a review Oct 2022
Las Vegas, Nevada214 contributions107 helpful votes
The Fairfield Inn near Asheville Airport did not disappoint. The front desk staff was friendly and the room was clean and comfortable. The complimentary airport shuttle service also was convenient, operating during the wee morning hours. Highly recommend!
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 4 weeks ago
Dear SueR965, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning you enjoyed our complimentary shuttle service. We are also pleased to learn you liked our well-kept accommodations and that our devoted associates, especially the front desk staff took great care of you. Thank you again for your recommendations to our future guests, and we look forward to welcoming you again soon. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bking406 wrote a review Aug 2022
Burlington, North Carolina95 contributions43 helpful votes
Hotel's Favourite
I stayed at this location August 12th for 2 nights. I was in a King 1 BR Suite on the 4th floor. Room was clean and comfy. The hotel itself was very clean from outside to inside. The breakfast was ok , wish they had scrambled eggs instead of a rolled over egg. The front desk staff gets all of my applause. April and Dom by far were the best associates I have come across in a while. They attended to all of my needs. Thank you guys for making my stay much more welcoming. Great location adjacent to I26 and plenty of restaurants nearby.
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Date of stay: August 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 17 Aug 2022
Dear bking406, Thank you for being our guest at Fairfield Inn & Suites Asheville Airport/Fletcher. We are pleased you had an excellent stay and that you were impressed by our well-maintained property, accommodations, and especially the service you received from April and Dom, which helped to make your visit so memorable. We are blessed to have team members like them who continually strive to provide exceptional service, down to the smallest detail. We will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy H wrote a review Oct 2022
6 contributions1 helpful vote
We had booked two rooms and my mother needed a Queen handicap room. They could not accommodate her, so we asked for our money back. The general manager refused to give our money back for both rooms even though we didn’t stay there and had to find a different hotel (it was still a Marriott property) that could accommodate my handicap mother. I’ve never had such an awful experience with a Marriott property at all. I asked the front desk person to call her manager and ask her to call me. She proceeded to tell me they aren’t allowed to have phones at front desk. I then asked her to go in the back office and call if that was the case. She then informed me that that would be considered abandonment if she left me at front desk. She told me she had been reported before for that. The lobby and right at the entrance to hotel smelled like pot. I urge everyone to not stay here!!! The room we were checked into, looked NOTHING like the pictures posted on Marriott app when we booked it either. Terrible experience. Save yourself the trouble…
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 4 Oct 2022
Dear amyhA7344UM, Thank you for taking the time to show us your concern. We have issued a refund for one of the rooms. We appreciate your understanding in this matter and wish you safe travels. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe C wrote a review Sep 2022
Marietta, Georgia18 contributions5 helpful votes
Stayed for two nights while visiting Biltmore and area. Although it was not the reason for the visit, FYI this is less than a mile from Asheville's little airport. The room is plain, nothing fancy but very clean and comfortable. Self serve Breakfast was well stocked and lots of room to sit. Many restaurants earby and on Hendersonville Road. There is a micro-brewery on the side street behind the hotel that had live musicians. The place itself is a little hard to find, its on a residential street (mostly) away from the main road by about a half mile. By far, the best feature is the staff at the hotel. There is a young lady named "Dom" who was one of the most mature and polite young people I have encountered in years. Another was the lady who checked us in, April. I told the manager the next day what great and enthusiastic employees he had -- also the lady that served breakfast who is from Athens, GA, sorry I cannot recall your name.
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Date of stay: September 2022
Value
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Room Tip: Out the back door is an open field and beyond that a little micro-brewery that had live music.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 20 Sep 2022
Dear joecC5125RA, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations. We appreciate your mentioning that you enjoyed the convenient location and immaculate accommodations and also relished our breakfast. We are pleased that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them, especially Dom and April. We appreciate all your comments and look forward to having you as our guest again. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stacey T wrote a review Sep 2022
raleigh nc56 contributions18 helpful votes
I've never stayed at a Fairfield before this one but definitely will again. The hotel was clean and quiet and provided a simple hot breakfast. I like that the AC unit can be set to constant fan so it provides white noise. I requested a fan for my room to provide more white noise and never heard any hallway noise while I slept. I think the walls are thin though because my coworker heard people in the room next to her until midnight the night we stayed. So I recommend bringing or asking for a fan when booking your reservation. The bed was comfortable and the bathroom was very clean and large. Breakfast was oatmeal with a variety of toppings. yogurt, juices, prepackaged biscuits and bagels, toast, bacon and pre-made eggs. I saw a waffle iron too but didnt notice if anyone was using it. There were two coffee options with plain and flavored creamers and hot tea options. There is a conveniently located cooler and snack selection at the front desk. The location is near the airport but I never heard any noise from it. The hotel has an indoor pool and it looked clean and there was an ice machine and laundry area located on the first floor. Rooms have fridge and microwave. Highly recommend staying here.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 8 Sep 2022
Dear Stacey T, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning you enjoyed our clean hotel, breakfast offerings, comfortable beds, as well as the many amenities we offer. Thank you again for your recommendation, and look forward to seeing you soon on your next visit to Fairfield Inn & Suites Asheville Airport/Fletcher. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy194017 wrote a review Sep 2022
North Las Vegas, Nevada182 contributions73 helpful votes
Check in was easy. The hotel and my room were very clean. I liked that I could use the stairs instead of having to take the elevator. Like many Marriotts, the shower had bottles of shampoo, conditioner, and body wash in it. Breakfast had fruit, yogurt, hot dishes, and waffles, so it was a good variety. The hotel is close to many places to eat, but it takes 20 mins or so to get to central Asheville. Overall, I got a good value for my money and I'm glad I stayed there.
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Date of stay: September 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 4 Sep 2022
Dear Kathy194017, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our accommodations, amenities, service, and location. Thank you again for mentioning what a great value we offer to our guests. We look forward to seeing you again soon and wish you all the best with your travels. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris Gormley wrote a review Apr 2022
Pittsburgh, Pennsylvania97 contributions80 helpful votes
I stayed here for a business meeting the following day in Asheville. It's tough to find, but they have a shuttle that picks you up from the airport, however, not sure if it runs after 9. The room was a solid Fairfield experience and service at the desk was solid. I asked to get the shuttle and the woman at front desk called and arranged it just for me.
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Date of stay: April 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 12 Apr 2022
Dear ChrisGormley, We are glad that your business meeting brought you to stay with us at Fairfield Inn & Suites Asheville Airport/Fletcher. Thank you for your compliments about our well-kept accommodations, our Front Desk service, and especially our convenient location near the airport along with our shuttle service which worked well for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you again when your travels bring you back to the area. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bikerbabe77 wrote a review Mar 2022
Vicksburg98 contributions78 helpful votes
This was OK, the price was over rated for the Fairfield. The driveway getting into the hotel was a real pain. Overall it was clean and offered the usual breakfast stuff. It was not worth the price we paid.
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Date of stay: March 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 30 Mar 2022
Dear bikerbabe77, Thank you for being our guest and for taking the time to share your evaluation. We are pleased your stay was satisfactory overall, but we regret not meeting all of your expectations. We hope you will accept our apologies and give us another opportunity to show you our commitment to providing exceptional hospitality on your next visit to Asheville. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gina Pacheco wrote a review Jan 2022
1 contribution
My flight was delayed missing my connection in Chicago so I was able to stay here. When I got here Viviline, although by herself with the phone ringing off the hook and a customer in front of her greeted me kindly. She was Very thorough and detailed while being pleasant at the same time. I was Very impressed by here customer service and multitasking skills!!! Wanted to reach out and left whoever know, you have a great employee!! Thank you! Gina Pacheco
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 23 Jan 2022
Dear ColoradoGypsy77, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher and for your kind rating. It was a pleasure reading your comments acknowledging Viviline, and the excellent service that she provided you. We are devoted to making every guest's stay exceptional, and we will enjoy passing along your kind words to her. We hope to see you again soon, and we wish you all the best with your travels. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel J wrote a review Dec 2021
Carbondale, Illinois430 contributions115 helpful votes
On first glance it didn’t seem too bad. The flood had food in a few places and obviously not vacuumed, but everything worked and appeared to be relatively clean. I very much appreciated the staff wearing masks. However, things took a huge turn and we left by 6:30 am due to waking up to cockroaches in the bathroom and then we also found them in the main room. We packed up fast and left. I had to dig through all our belongings when we got home to make sure nothing came with us.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Airport/Fletcher
Responded 15 Dec 2021
Dear RachelJ906 Thank you for choosing us and for taking the time to leave your feedback. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of cockroaches and other outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve. Thank you, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$89 - US$150 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFletcher
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FAIRFIELD INN & SUITES ASHEVILLE AIRPORT/FLETCHER - UPDATED 2022 Hotel Reviews & Price Comparison (NC) - Tripadvisor

Frequently Asked Questions about Fairfield Inn & Suites Asheville Airport/Fletcher
Which popular attractions are close to Fairfield Inn & Suites Asheville Airport/Fletcher?
Nearby attractions include WNC Agricultural Center (0.8 km), Christie's Lighting Gallery (1.1 km), and Scarlet's Country Dance Club (0.4 km).
What are some of the property amenities at Fairfield Inn & Suites Asheville Airport/Fletcher?
Some of the more popular amenities offered include free breakfast, a pool, and a fitness centre.
What food & drink options are available at Fairfield Inn & Suites Asheville Airport/Fletcher?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Asheville Airport/Fletcher?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Asheville Airport/Fletcher?
Conveniently located restaurants include Tamarind Thai Cuisine, Casa Torres Mexican Restaurant, and Culver's of Arden.
Are there opportunities to exercise at Fairfield Inn & Suites Asheville Airport/Fletcher?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Fairfield Inn & Suites Asheville Airport/Fletcher have airport transportation?
Yes, Fairfield Inn & Suites Asheville Airport/Fletcher offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Fairfield Inn & Suites Asheville Airport/Fletcher offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Asheville Airport/Fletcher?
Many travellers enjoy visiting Biltmore (11.5 km), Biltmore Village (14.3 km), and The Biltmore House Backstairs Tour (14.3 km).
Is Fairfield Inn & Suites Asheville Airport/Fletcher accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.