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DoubleTree By Hilton Hotel Fayetteville

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DoubleTree By Hilton Hotel Fayetteville
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874 Reviews from our TripAdvisor Community

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Showing 866: English reviews
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Sterling, Virginia, USA
Reviewed 3 days ago NEW

This is, by far, the worst customer service I ever received and or witnessed by a hotel. I stayed there for one night, in the morning, at 11AM, I went to the front desk to request a late check out for 3PM. The receptionist on duty, who by the way, treated me like dirt, unfriendly and unpolitely, told me that...

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Thank ahanoubon
Charleston, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017 via mobile

This hotel located directly off I-95 is extremely convenient for travelers. It is a high end Hilton chain. The service and accommodations made for a warm and comfortable stay. In the hospitality industry service is paramount. Everyone we encountered had impeccable service from the front desk check in to the restaurant (we had dinner and breakfast) as well as the...

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1Thank ana4sc
About Hotel's Favourite Review
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, Wow, we hardly know what to say to such a wonderful review...so we're just going to go with: Thank you! I can't tell you how flattering your comments are to read, and I personally delivered a copy of your review to every Department of our hotel. We just hope that you do in fact make your way back...

Fayetteville, North Carolina
Reviewed 5 days ago NEW

The location was convenient and other restaurants were within in walking distance. Easy access off of I-95. Facility was clean and staff pleasant. Only issue I had was in the Bistro that charged my room when I paid in the restaurant. Working on getting resolved with the hotel. Otherwise I would definitely go back again

Review collected in partnership with DoubleTree by Hilton
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Thank 937nancye
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, Thank you for your recent stay with us here at our Hotel, and doubly so for the feedback about the stay. The insights we gain from our guests are invaluable to our efforts to provide the best possible accommodations and service. Hearing your comments tells us that we are on the right track, and also gives us a...

Reviewed 6 days ago NEW

On checking in I had a delightful meeting with two staff members at the front desk. They were friendly, helpful, and clearly liked their jobs. It was just a nice experience and I loved the layout and feel of the property.

Review collected in partnership with DoubleTree by Hilton
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Thank Bill R
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, There are few things we enjoy more than seeing a review such as yours here on TripAdvisor. Simple, to the point, and incredibly flattering; we can't thank you enough for taking the time to share your thoughts. I've made sure that your feedback regarding our Front Desk staff has been passed along as well. Until the next time...

Jacksonville, Florida
Reviewed 1 week ago via mobile

We pulled into a jam packed entry and thought we were in for a noisy overnight and long wait to check in. To our delight check in was speedy and our stay was quiet. Our room was clean and comfortable. Although everyone seemed to park in the front of the hotel there was a large lighted parking lot in the...

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Helpful?
Thank jaxgalaroundtown
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, Thank you for taking a moment to review our hotel! We're thrilled to hear that despite the initial trepidation we were able to provide you with a fast, easy check-in and a quiet stay. Not only that; but we really appreciate you noticing (and pointing out!) the fact that we have more than one parking lot. You wouldn't...

Annapolis, Maryland
Reviewed 1 week ago

Chose a differ hotel in Fayettville, room was unsafe as a proper door latch for the deadbolt was removed. When we requested another room, we found the same issue, no door latch! The A/C unit screamed all night, no one slept and the shower had a previous visitors hair all over the walls. This hotel did not meet the minimum...safe,...

Review collected in partnership with DoubleTree by Hilton
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Thank timtT7516HH
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, We appreciate your candid feedback about your stay and are glad we were able to connect with you here on TripAdvisor. We assure you that these issues are not typical at our hotel and regret that you were dissatisfied with your accommodations. We will take your comments into consideration as we continue to improve our processes. Please let...

Redding, Connecticut
Reviewed 1 week ago

Very friendly and helpful staff in all aspects of the hotel and restaurant. Spacious room, well appointed, excellent cleanliness, convenient features including many, very accessible electrical outlets (two each on the nightstand lamps). Hilton Honors member so on special floor and free wifi.

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Thank William B
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, After a review like this there is really only one thing to say; Thank you. We are incredibly flattered to hear your kind words and love how thorough you were. Not even the lamps on our nightstands went without a mention. To hear all this from a seasoned traveler such as yourself makes it all that much sweeter....

Deltaville, Virginia
Reviewed 2 weeks ago

The room was fine. The bed was comfortable. Everything was clean. Service was perfectly okay. Of course, the warm cookies were a treat! I'd have been a tiny bit happier with some bottled water. I've come to expect breakfast to be included but alas, not here. That said, the price was right.

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Thank JaneCutler
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, Thanks for sharing your thoughts with us here on TripAdvisor! We love the quick, to-the-point nature of your review, and of course appreciate you letting your fellow travelers know what they can expect from us here in Fayetteville. Regarding the complimentary breakfast we did want to apologize. It's not a decision that we make here locally, but rather...

Chesapeake Beach, Maryland
Reviewed 2 weeks ago via mobile

Great one night stay. The rooms are spacious, the bed was comfortable, the service was great and they have an attached restaurant. The breakfast was really good and had some order like items beyond the buffet.

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Thank GRWLR51
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, We wanted to thank you for your review of our hotel, and to let you know how much it means to us that you took a moment to share your thoughts here on TripAdvisor. Not only does it show us that we're doing a good job, but hopefully you give others a glimpse into our product as well....

St. Petersburg, Florida
Reviewed 2 weeks ago

No need to repeat all the positive comments as I agree. Just two disappointing things regarding our room. One, the fake leather deck chair was peeling off. The chair should be replaced. Two, the only phone in the room was on the desk across from the two queen beds. Better sleep with your cell phone next to you in case...

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Thank William W
Doubletree F, Revenue Manager at DoubleTree By Hilton Hotel Fayetteville, responded to this review

Dear Traveler, We just wanted to thank you for your recent stay here at our hotel, and for taking a moment to share your thoughts about it on TripAdvisor. Your feedback on the desk chair and phone location has been duly noted and sincerely appreciated. Hopefully on your return trip you will stop in and visit us again, and maybe...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Fayetteville is conveniently located off of I-95 at Exit 49 and is only minutes away from Fort Bragg and historic downtown Fayetteville. DoubleTree by Hilton Fayetteville hotel offers bright guest rooms with thoughtful amenities such as a 32-inch flat-screen LCD HDTV, MP3 clock radio and internet access. For more space, simply upgrade to a spacious, two-room suite with living room, dining/work area and a private bedroom at our hotel in Fayetteville, NC. On-site services include an inviting lobby, an outdoor fresh-water waterfall pool and a complimentary fitness center. Treat yourself to a treatment at the day spa: The Sanctuary at Cedar Creek. Enjoy breakfast, lunch and dinner at Marquis' Bistro, serving delectable cuts of meat, seafood and poultry dishes combined with renowned Southern hospitality. Host a business meeting or conference at this modern hotel, offering over 12,000 sq. ft. of contemporary event space with the capacity for groups of up to 400. There is also a business center on-site that has many convenient and professional services such as a photocopying service. This conference center and hotel in Fayetteville, NC is less than 15 minutes from the Fayetteville Regional Airport (FAY) with complimentary shuttle service ... more   less 

Additional Information about DoubleTree By Hilton Hotel Fayetteville

Address: 1965 Cedar Creek Road, Fayetteville, NC 28312
Region: United States > North Carolina > Fayetteville
Price Range: €91 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Hotel Fayetteville 3.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Hotels.com, Priceline, Orbitz, TripOnline SA, Cancelon, Travelocity, getaroom.com and HotelQuickly so you can book your DoubleTree By Hilton Hotel Fayetteville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Fayetteville
Hotel Style:
#5 Romantic Hotel in Fayetteville
#8 Business Hotel in Fayetteville
#11 Family Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Hotel Fayetteville staff and other travellers.
15 questions
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Augusta, Georgia
pinehurst
over a year ago
14 days ago
Bradenton, Florida
1 month ago

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Questions? Get answers from DoubleTree By Hilton Hotel Fayetteville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor if you qualify. The elevator is in a lobby by itself so will not be noisy for any rooms.”
WilliamB247, 12 Apr 2017 | Read review
“get on the 3rd floor if possible the H Honors floor.”
  • electronic key to open door
bvlynch, 6 Feb 2017 | Read review
“very affordable”
68DavidE, 3 Jan 2017 | Read review
“We were offered a larger two queen bed room for an extra $8 bringing the cost to $98.”
746NancyH, 28 Dec 2016 | Read review
“Check the location of your room in relationship to facilities and hotel amenities that have the potential to ruin your stay.”
bhflorida2016, 20 Dec 2016 | Read review
5 of 5