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After leaving another hotel this was what was available. Tyler the person at the front desk was great. But for the amount we were paying the services were the minimum. They only clean the rooms once a week and when a person checks out. The...More
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 25 August 2016
We appreciate you taking the time to write a review. It is pleasing to see you received excellent customer service, but disappointed you felt our services was minimum. Overall I'm glad you had a great stay with us. Thank you again for sharing your experience...More
My time in Fayetteville was very enjoyable, thanks in part to Extended Stay. I was a little disappointed that there was not any offers of bed changes during my stay there. In fact very little interaction with staff. That was not important to me on...More
We were travelling with 2 girls and 2 dogs from Florida to Maryland. A long drive and we needed a place to unwind. Extended Stay America worked beautifully. The pool was the highlight of our stay and it helped our girls drain some energy. The...More
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 29 July 2016
Thank you for taking the time to write a review about your stay. I am pleased to know that you and your family were accommodated so well on your way to Maryland. It is satisfying to know that you found the pool, location, and the...More
Musty room, broken fixtures, low quality continental breakfast, spotlights that shine into room with insufficient curtains. This was on a gov't recommended list and there appeared to be a lack of concern for guests. Young adults appear to run the desk. No older adult was...More
Everything was great! Just wished the pool had not been CLOSED :( our entire 3 day stay :( that was a bummer :( But everything else was A grade.... waited for a call back never got :( Staff was friendly during our stay. If it...More
US$88 - US$136 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Fayetteville
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel Fayetteville ,
Response from Zeeman2013 | Reviewed this property |
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place... More
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place. The second part of the question I do not understand! If you asking if there is someone at the reception 24/7, what I observed is yes or there is a sign left for contact.