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Durham Marriott City Center

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Traveller (88)
Room & Suite (54)
Dining (16)
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Overview
  • Excellent35%
  • Very good40%
  • Average18%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (442)
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All reviewscarolina theatrethe concierge loungefront deskcorner roomhotel is centrally locatedvalet servicethe performing arts centerwalking distanceroom servicelobby barsouthern hospitalityearly checkchecking outduke universityone night stayfitness centerdpac
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141 - 145 of 429 reviews
Reviewed 30 December 2015

Good views of downtown Durham and it's very easy to walk to any downtown location. Older property which could use some renovations and the lobby is a dull. The rooms are clean and well maintained. Service is good and the food is OK.More

Thank Jonathan B
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 31 December 2015

Dear Guest, Thank you for taking the time to share your recent experience at the Durham Marriott City Center with us through Tripadvisor. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only...More

Reviewed 29 November 2015

Marriott. Always my go to when in Durham! This one is near my favorite music venues in Durham. Clean, courteous, friendly property! Food good. Okay bar! I hate when it closes early after a show though!More

Thank dingoI6904FH
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 30 November 2015

Dear Guest, Thank you for your positive feedback regarding staying with us here at the Durham Marriott City Center. Our location is one of the advantages that we have for guest to enjoy. I too enjoy music and clearly this Hotel is in a central...More

Reviewed 21 November 2015

I have stayed at this Marriott several times in the most recent past and enjoyed every time. The staff are all excellent and cater to our every request. Club lounge small but nicely laid out and staff also extremely friendly and attentive.More

Thank Kevin T
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 26 November 2015

Dear Guest, Thank you for your feedback regarding your stay at the Durham Marriott City Center. It’s these types of feedback we look for to continue developing our service and improve on areas that were not satisfactory four our guest. With our renovation coming up,...More

Reviewed 29 October 2015

Loved this hotel hotel. Service was excellent as staff is obviously committed to customer satisfaction. I recall coming to the lobby for coffee one morning and being greeted by 5 different staff all wishing me a cheerful good morning. Exceptional service from the front desk,...More

Thank Giddygetty
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 6 November 2015

Dear Guest, Thank you for taking the time out to provide such positive feedback about your stay at the Durham Marriott City Center. We truly appreciate this type of feedback especially when the staff provided exceptional and memorable moments for you and family. I will...More

Reviewed 27 October 2015

Okay - the negative is that the windows were atrociously dirty. There was an undated letter on the desk stating they were to be cleaned but they were past bad. The rest of the stay was nice. Clean room, nice breakfast and it was a...More

Thank Foodiefive
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 29 October 2015

Dear Guest I am sorry to hear about the window in your room not being clean enough to allow you to see the view. We are currently corking and will be cleaning the windows for all our rooms for the next couple of weeks. I...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$153 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Durham
#19 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$153 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Durham
#19 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (88)
Room & Suite (54)
Dining (16)
Business Centre & Event Rooms (2)
Questions & Answers
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bluecruisindiane2016
27 September 2017|
AnswerShow all 2 answers
Response from Whatsupdoc525 | Reviewed this property |
I am also Marriott silver and I don't get access to the M lounge for drinks, snacks, dinner. I suggest you confirm this with Marriott. But I think you will probably have to explicitly reserve a room which includes this... More
1
Vote
whiterabbit2754
11 August 2017|
AnswerShow all 2 answers
Response from Kirsten W | Reviewed this property |
Not all of the rooms were accessible, but they have accessible rooms that are ADA compliant.
1
Vote
DiorsGent
7 April 2017|
Answer
Response from Michael M | Property representative |
Dear Rui P, Thank you for taking your time and giving us the opportunity to answer your question,. We do not have a suite at this property here at Durham Marriott City Center. We can do our absolute best to get you into... More
0
Votes
Room Tips
"check the shower vent prior to completely unpacking!"
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"I stayed on the 8th floor. Very Comfy bed!"
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"I stayed at the end of the hall, near the staircase which was very quiet."
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"Ask for a room not facing the park. May help on the noise level if there are events in the park"
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