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Durham Marriott City Center

436 reviews
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Traveller (86)
Room & Suite (52)
Dining (16)
Overview
  • Excellent34%
  • Very good41%
  • Average18%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Reviews (436)Write a Review
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All reviewscarolina theatrethe concierge loungefront deskcorner roomvalet servicehotel is centrally locatedwalking distancethe performing arts centerroom servicelobby barsouthern hospitalityearly checkchecking outduke universityone night stayhotel stafffitness center
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121 - 125 of 423 reviews
Reviewed 1 February 2016 via mobile

All business and staff was very helpful Food in grand ballroom for our conference had a lot to be desired most of the food was very cold or dried out this included anything from chicken piccata which had a very good flavor but it was...More

Thank Keeterbarn Corn... F
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 3 February 2016

Dear Guest, Thank you for your kind review on Tripadvisor! We truly appreciate your kind words about our staff and the amenities you enjoyed here at the Durham Marriott City Center and Convention Center. It’s definitely a boost for us every time we hear positive...More

Reviewed 31 January 2016 via mobile

We spent one Saturday night at the downtown Marriott and were very impressed. The staff, specifically the front desk and valet parkers were extremely friendly. I used the Marriott app to do online check-in and had many requests (high floor, early check-in, down-free room) and...More

Thank Chrt2hrt
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 3 February 2016

Dear Guest, Thank you for giving us a perfect rating regarding your stay here at the Durham Marriott City Center. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It gives me great satisfaction to know...More

Reviewed 30 January 2016 via mobile

This Marriott stands out in customer service. Everyone is super friendly and willing to make your stay extra special. I felt that Marriott Rewards benefits really were recognized. Also, this hotel is next to the Carolina Theater and excellent restaurants around the area. I am...More

Thank Boris E
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 3 February 2016

Dear Guest, Wow! Thank you very much for your feedback on Tripadvisor regarding your stay here at the Durham Marriott City Center. We were honored to provide you with the best service in Durham and we hope you have the opportunity to stay with us...More

Reviewed 30 January 2016

This hotel currently offers two draw backs. Firstly, the rooms are shabby and secondly, it is under renovation with the inconveniences that involves. My 2 star rating is for the current state of the sleeping rooms. I recently stayed 2 nights for a business meeting...More

Thank Jane E
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 5 February 2016

Dear Guest Firstly, I would like to thank you for taking the time to share your experience about your stay here with us at the Durham. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve...More

Reviewed 19 January 2016

Yes this is an older hotel, but it was there for us in downtown Durham when other hotels were not, and from what I hear they are renovating to be there for us in the future as well. It's a good thing because they've got...More

Thank Lori R
Response from Jahmed_Mills, Front Office Manager at Durham Marriott City CenterResponded 25 January 2016

Dear Guest, We appreciate you taking the time to let us know about your stay here at the Durham Marriott City Center. The look and feel of our Hotel should complement the service our staff provide, and therefore we will be doing some renovation in...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$151 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Durham
#19 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$151 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Durham
#19 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (86)
Room & Suite (52)
Dining (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bluecruisindiane2016
27 September 2017|
AnswerShow all 2 answers
Response from Whatsupdoc525 | Reviewed this property |
I am also Marriott silver and I don't get access to the M lounge for drinks, snacks, dinner. I suggest you confirm this with Marriott. But I think you will probably have to explicitly reserve a room which includes this... More
1
Vote
whiterabbit2754
11 August 2017|
AnswerShow all 2 answers
Response from Kirsten W | Reviewed this property |
Not all of the rooms were accessible, but they have accessible rooms that are ADA compliant.
1
Vote
DiorsGent
7 April 2017|
Answer
Response from Michael M | Property representative |
Dear Rui P, Thank you for taking your time and giving us the opportunity to answer your question,. We do not have a suite at this property here at Durham Marriott City Center. We can do our absolute best to get you into... More
0
Votes
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12
Room Tips
"I stayed on the 8th floor. Very Comfy bed!"
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"I stayed at the end of the hall, near the staircase which was very quiet."
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"Ask for a room not facing the park. May help on the noise level if there are events in the park"
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"Don't get connecting rooms"
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