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I stayed there for two nights and have a pleasant experience
The rooms and so specially the beds are really comfortable
The staffs are great and very helpful
The only negative is you are forced to vale parking
The concierge lounge is great with some...More
Response from Christina O, Front Office Manager at Durham Marriott City CenterResponded 4 days ago
Thank you for your wonderful feedback. We look forward to your next visit at the Durham Marriott City Center.
Stayed here while we toured Duke and UNC. The staff is really nice and works hard but the building is pretty dated. No Concierge service for Marriott rewards members which is always a downer. Good location downtown!
Response from Christina O, Front Office Manager at Durham Marriott City CenterResponded 5 days ago
Thank you very much for your feedback. We have addressed this information with the proper management team so that we can work on improving ourselves. Thank you and have a fantastic day.
There is no excuse for the lobby, bar and concierge lounge to be on the ground floor and 50 degrees. The most uninviting and coldest lobby I have ever been in. Had to take my drink to my room. Giant fail, and you won’t see...More
Response from Christina O, Front Office Manager at Durham Marriott City CenterResponded 3 weeks ago
I want to thank you for your feedback. I apologize for your experience being less than perfect. Your concerns have been passed on to our management team so that we can improve. Thank you again and have a great day.
We just got home from staying here last night. Arrived at hotel, greated by valet who was courteous and friendly. Hotel lobby is clean and sterile feeling. Only one person on desk at check-in, served us but had to pick up phone while checking us...More
I have never been treated so well by hotel staff as at this hotel - which led to me overtipping (was happy to do it!). Seriously top notch treatment from the time you pull up for valet parking (that's all they have), to check-in, to...More
US$140 - US$206 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Romantic Hotel in Durham
#19 Business Hotel in Durham
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Whatsupdoc525 | Reviewed this property |
I am also Marriott silver and I don't get access to the M lounge for drinks, snacks, dinner. I suggest you confirm this with Marriott. But I think you will probably have to explicitly reserve a room which includes this... More
I am also Marriott silver and I don't get access to the M lounge for drinks, snacks, dinner. I suggest you confirm this with Marriott. But I think you will probably have to explicitly reserve a room which includes this lounge availability in the room fare.
Response from Michael M | Property representative |
Dear Rui P,
Thank you for taking your time and giving us the opportunity to answer your question,. We do not have a suite at this property here at Durham Marriott City Center. We can do our absolute best to get you into... More
Dear Rui P,
Thank you for taking your time and giving us the opportunity to answer your question,. We do not have a suite at this property here at Durham Marriott City Center. We can do our absolute best to get you into connecting rooms if that will accommodate your need. Please let us know.
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"I stayed at the end of the hall, near the staircase which was very quiet."