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Comfort Inn University

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Comfort Inn University
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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Greenville, South Carolina
Reviewed 10 October 2015

Room was very clean and the property was near nice restaurants. The breakfast bar was better than average with a large variety of choices. The only negative was maid knocking on our door at 8:40 in the morning.

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Helpful?
Thank imnew2crusin
Estero, Florida
Reviewed 29 September 2015

This hotel has a great location if you are visiting the universities in the area. It is conveniently located right off the interstate with nearby restaurants and shopping. The hotel was clean, but needs an upgrade and needs new bedding, our mattress was extremely soft and out of shape. The breakfast needs attention, both from items available and the staff...

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Thank RWSTRAINS
Michigan
Reviewed 15 September 2015 via mobile

I stayed for 4 days. This hotel has good accommodation options and clean rooms. Location has some affordable restaurants and malls nearby. They were also courteous to offer shuttle to the duke university hospital which is available on demand. Breakfast is good with lots of items. All in all, a good and cost effective accommodation.

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Thank szshrivastava
Silver Spring, Maryland
Reviewed 26 July 2015

Plusses: micro and fridge. Decent breakfast; this one had fresh cut fruit. More modern décor than some and I found it pleasing / mid century modern(ish). King bed. Minus: Comfort trademark dual pillow choice - the 'soft' ones are just silly. And the beds themselves could be more firm. I understand - you have to choose for the average traveler.

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Thank scott r
NC
Reviewed 16 July 2015

We were there for a clinic visit to Chapel Hill. We had a king size room, which was a great size. Bed was ok, but I didn't like either the soft or firm pillow. They did give you choice tho! The bath was very small. The sounds of children running, shouting and loud talking in the hall came thru loud...

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Thank maribethsmom
Columbia, South Carolina
Reviewed 27 June 2015

The hotel staff made a mistake with my debit card and won’t own up to it. The Manager and General Manger was very rude. The General Manager hung up on me when I call her about it. Customer Relation was no help, for their back up wrong doing. I WILL NEVER STAY AT THAT LOCATION AGAIN.

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Helpful?
Thank Rev0627
gmnc132, General Manager at Comfort Inn University, responded to this review

Dear Guest, I m sorry you feel this way since the front desk manager and I spent 2-hours on the phone with you and your bank trying to sort this out. Our records showed 2 authorization and 2 sales, which was correct since you had 2 rooms. Your bank which said it had a 3 authorization could not provide us...

Statesville, NC
Reviewed 22 June 2015

While working a sporting event during the months of March and April 2015, I had the opportunity to stay at the Comfort Suites near UNC-Chapel Hill in Durham five times. While one experience was near perfect, the remaining four all ranged from "average" to "poor" as far as the quality of the room. The first weekend may have spoiled me....

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1Thank Chad E
gmnc132, General Manager at Comfort Inn University, responded to this review

Thank you for letting us know how we are doing.

Chapel Hill, North Carolina
Reviewed 20 June 2015

We stayed for four days in June 2015, a Sunday and then a Tuesday through Thursday nights because our AC was broken in our home and we're having a heat wave. The rooms (one on the 3rd floor and one on the 4th floor) were very clean, the beds were comfortable, the TV was great, very good sized micro and...

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1Thank Nan Z
gmnc132, General Manager at Comfort Inn University, responded to this review

Thank you

Reviewed 16 June 2015 via mobile

My daughter and I went on this trip with my husband which was for business and I almost wished we would have stayed home. We got there and checked into a room that smelled like sweaty socks and vomit and the carpet felt wet. The bed linens smelled musty as well as the bathroom did. Not much room in the...

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Helpful?
Thank Misty F
gmnc132, General Manager at Comfort Inn University, responded to this review

I am sorry you were not pleased with your stay. I am surprised that when you contacted the front desk they did not offer to move you since that is our SOP if a guest is not satisfied. As for the shady characters I am not sure who you are refereeing to, all our doors lock in the evening and...

Blacksburg, Virginia
Reviewed 11 June 2015

Went down to Duke for a medical consultation and on the advice of another reviewer, called the hotel and booked directly using their medical rate. Best advice and decision ever. The room was comfortable, the bed firm, and they give a selection of pillows in different levels of firmness. The desk staff was wonderful. They were having issues with their...

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Helpful?
Thank kayaklady4550
gmnc132, General Manager at Comfort Inn University, responded to this review

Thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Comfort Inn University hotel located between Durham and Chapel Hill, NC. Centrally located between Duke University and the University of North Carolina at Chapel Hill and UNC Healthcare, the Comfort Inn® University provides easy access to Interstate 40 and Interstate 85. North Carolina Central University and Hillsborough are just minutes away from the hotel.The Raleigh-Durham International Airport is 14 miles away.Research Triangle Park, The Streets at SouthPoint and many other points of interest are just minutes from this Durham hotel. ... more   less 

Additional Information about Comfort Inn University

Address: 3508 Mt. Moriah Rd., Durham, NC 27707
Region: United States > North Carolina > Durham
Price Range: €79 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn University 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Durham Comfort Inn
Comfort Inn Durham
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn University staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hotel is in great shape, not a bad room in the house!”
 of 5 bubbles virtual100, 25 Aug 2016 | Read review
“Second floor has ice machine and is very quiet”
 of 5 bubbles Lukeduke2, 23 Jul 2016 | Read review
“Quiet floors; peacefully; very clean and comfortable”
 of 5 bubbles globaljourneyt, 6 Jul 2016 | Read review
“Two sets of elevators, the closest serves the rooms with the lower numbers.”
 of 5 bubbles genenurse, 31 Jan 2016 | Read review
“No recommendation on room selection, dont think I will stay again.”
 of 5 bubbles daverate, 30 Nov 2015 | Read review
5 of 5