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All reviewsyogurtunc chapel hillnew carpetstory hotelbed was very comfortablebreakfast roomdecent breakfastwifi is freepriced hotelwould stay here againchecking inhot waterfootball gameeach morningfront desk clerkhotel roomshot breakfast
I've stayed at many hotels in the area since being diagnosed with brain cancer in 2009. This is by far one of the nicer places I've stayed. I arrived two hours prior to check in but Julia was more than happy to check me in...More
I was impressed all the way from check in to check out.
At check in, the computer system was down temporarily for maintenance. Despite this, the front desk was efficient, calm, patient, kind. I loved them!!! The rooms are so beautiful, spacious and spotless.
A cold shower this morning and they only offered me a $20 refund as their "policy." That seems to suggest cold showers happen often. I would have rather stayed at a motel 6 for the hot shower. And still would have spent less. I do...More
Thank Anabella L
Response from gmnc132, General Manager at Comfort Inn UniversityResponded 3 November 2017
We are sorry you feel $20 off a room charge of $70 was not enough, we also gave you 10000 Choice Point. Once we were made aware of the hot water issue maintenance fixed it at once. We strive to make every stay perfect and...More
The Comfort Inn University Durham continues to impress with their excellent customer service. I've been coming to this hotel for 12 years in conjunction with an annual music festival and have also been working closely with the staff for the past 7 years as one...More
After the UNC-Chapel Hill football game, this was one of the most convenient & best priced accommodations. I thought the king sized room was nicely sized, clean, & comfortable. The front desk was extremely friendly & offered us waters. I didn't have any complaints with...More
I had to call the main office for Choice Rewards. If you have a smartphone you should be able to ask for the Choice Rewards representative and it will give you a couple of numbers. The manager there is a real piece of work... More
I had to call the main office for Choice Rewards. If you have a smartphone you should be able to ask for the Choice Rewards representative and it will give you a couple of numbers. The manager there is a real piece of work, I wish you all the luck in the world if I can find that
number I will try to post it up here for you