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All reviewswashers and dryerschapel hillfull kitchenfront deskhome depotplace to stayfree dinnerlight dinnersocial hourlaundry roomfresh fruitoutdoor poolstores and restaurantsshort stayfitness centerstaff was very friendly and helpfulflat screen
A little stunned to see the disparity between the reviews and the hotel.
This property needs a full rehab. The elevator was dinged and carpet was permanently damaged.
Dropped something on the floor of the room - and found gross stuff, including, what I hope...More
Thank Jeff G
Response from StaybridgeDurham, General Manager at Staybridge Suites Durham-Chapel Hill-RTPResponded 6 August 2018
Dear Jeff G,
Thank you for taking the time to provide your feedback. I am very sorry to hear that we did not meet your expectations while you were a guest with us. I would love to have the chance to speak with you more...More
This STAYBRIDGE is VERY nice. Stayed in a 2 bdrm suite. Nice size living room area with kitchen. Very clean and the breakfast is outstanding. Close to Duke Univ. Hospital. About 10 minutes. Also, nice outside pool.
Response from StaybridgeDurham, General Manager at Staybridge Suites Durham-Chapel Hill-RTPResponded 26 July 2018
Thank you so much for your review. We are excited that you enjoyed everything. We look forward to your next stay with us.
We enjoyed this visit! Clean orderly room with comfortable amount of space for us two, and we did a bit of cooking and pre-heating for the birthday gathering at our children's home. (As well, we have only gotten our dog hearing service dog certified, and...More
Response from StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTPResponded 20 June 2018
Wow! You've got so much going on, with traveling, family birthdays, your dog becoming service certified, packing, unpacking, cooking! So we're thrilled you weren't boxed in by travel, instead wisely choosing an all-suites hotel that perfectly fit the unique needs of your family....More
My husband and I and our small dog recently spent three nights in a suite while going to various doctor appointments in the area. The suite was roomy, comfortable, and very clean when we checked in. The huge flatscreen TV was great, and we appreciated...More
Response from StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTPResponded 19 June 2018
Thank you so much for your detailed review following your recent stay. We're glad to hear that you and your four-legged family found a comfortable home base while attending doctors appointments in the area. Since all of our suites have full-sized refrigerators with...More
the little things that show management pays attention to little things: a) bathtubs have grab bars, a rubber mat for the tub, and a mat for the floor. b) large fridge, dishwasher, and stove. c) laundry rooms have more than two washers and dryers. d)...More
Thank Terry C
Response from StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTPResponded 24 May 2018
Dear Terry C,
Thank you so much for a thorough review following your recent stay. Many of the "little things" you mentioned are actually brand standards for every Staybridge Suites the world over, but it is our privilege to execute the brand promise to always...More