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Hyatt Place Durham / Southpoint

Traveller (40)
Dining (43)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Hyatt Place Durham/Southpoint offers spacious and modern rooms, studios and suites. Located just off of Interstate 40, restaurants, upscale shopping and entertainment are just a short walk away. Hyatt Place Durham/Southpoint offers style, innovation and 24/7 convenience.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Charming
Mid-range
HOTEL CLASS
Location
Full view
39Car recommended
Grade: 39 out of 100
11Restaurantswithin 1 km
1Attractionwithin 1 km
Reviews & more
476Reviews
128Photos
7Q+A
34Room tips
Traveller rating
  • 299
  • 116
  • 32
  • 20
  • 9
Time of year
Traveller type
Language
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  • English
Popular mentions
Great hotel - good location- good customer service- overall clean. Nice spacious rooms.Issues if any: Noisy bathroom fan- unclean bathroom door ( stains of some sort)- No body lotion- Breakfast was mediocre- fruit was either canned or sitting in water or syrup- only 2-3 jelly
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Review collected in partnership with Hyatt Hotels
Response from Michael D, Manager at Hyatt Place Durham / Southpoint
Responded 3 weeks ago
Thank you for your review. We are sorry to hear that you were not satisfied with our breakfast offering on Christmas morning. We would love to have another opportunity to better serve you in the near future.
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Hotel was a good quality and the room was nice. Breakfast for members was good as well. Only issue was everything in the room is down material. Maid staff was nice but kind of in a hurry to get us to leave on checkout.
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Review collected in partnership with Hyatt Hotels
Response from Michael D, Manager at Hyatt Place Durham / Southpoint
Responded 3 weeks ago
Thank you for your review! We are sorry to hear that you had issue with the down material. Please feel free to request feather free items from our front desk during your next stay.
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We stayed for a weekend and got snowed in, so extended our stay to 3 days. Staff was absolutely delightful, the room (6th floor) was bright and had a very comfy corner couch to read on. The room was very quiet and clean. Breakfast was just average.
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Review collected in partnership with Hyatt Hotels
Response from Michael D, Manager at Hyatt Place Durham / Southpoint
Responded 3 weeks ago
Thank you for your review. We are happy to hear that you enjoyed your stay while getting snowed in with us. We hope to see you again soon!
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Overall this was a great stay and convenient to RDU airport. Staff was very welcoming during checkin. The room was spacious and updated. I loved that lobby Starbucks coffee bar was available 24 hours. It was very convenient when leaving at 4am to catch an early flight. There
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Response from Michael D, Manager at Hyatt Place Durham / Southpoint
Responded 11 Dec 2018
Thank you for your review. We appreciate your feedback as it allows us to improve our customer service offerings. We hope to have another opportunity to better serve you in the near future.
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It really wasn't that great of a place to stay. After flying in on a late flight to RDU, my wife and I stayed here one night because the reviews were great and the price was reasonable. Positives: 1- Overall the room was clean. Checked for bedbugs, mattress and sheets looked
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Response from Michael D, Manager at Hyatt Place Durham / Southpoint
Responded 11 Dec 2018
Thank you for your review. We appreciate you bringing these items to our attention; please note that each will be addressed with our staff. We hope that you will afford us another opportunity to better serve you and your wife during your next trip to Durham.
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Album Categories
All photosTravellerDining Room & SuitePool & BeachBusiness Centre & Event Rooms
Used/Dirty Coffee Cup in my room!
Dirty comforter!
This was the comforter in my room!
TV Ports
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How much is the incidental fee?
The incidental fee authorization is $20.00 and refunded if there are no charges incurred.
1 vote
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Sorry I don’t know. I would suggest you google it.
1 vote
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I did not see any pictures of the pool area?
There is a small pool off to the side in the back. It isn't very big, but it is clean.
1 vote
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My name is Brandon Levtzow, Assistant General Manager at they Hyatt Place Durham Southpoint. We do not offer room service at the Hyatt Place Durham Southpoint. We do however, have food available 24 hours a day, 7 days a week. Food can be made to go and picked up at the front desk area. We service each room daily, unless a Do Not Disturb sign is hanging from the door. If you wish to request additional items you may do so by pressing 0 from your guest phone. We look forward to hosting your future group. I can be reached at 919-688-7800, ext 5102 if you have any addtional questions.
0 votes
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All the king rooms have the showers. All of the rooms with 2 queen beds have the tubs. If you have any additional questions please call 919-688-7800 and any front desk team member will be able to assist you.
0 votes
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12
"Request a room in the front, if you like sunrise/sunset."
"Upper level rooms are better for security reasons."
"double room with a couch was great for our family of 4"
"Higher floors have a better view."
"Single King with living area was so great!!"
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PRICE RANGE
US$131 - US$164 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
164
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