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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.

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Traveller (22)
Room & Suite (30)
Dining (2)

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Airport Transportation
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
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Location

Full view
124Reviews
57Photos
1Q+A
24Room tips
Traveller rating
  • 43
  • 24
  • 22
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Popular mentions
Recently stayed over the past weekend, I had the best experience with the front desk agent (Trice), she literally went above and beyond to assist me, she moved me three times with no complaints. The cleanliness of the rooms could be aloooottt better, I had some type of crusty
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Response from 00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
Responded 4 weeks ago
Thank you for evaluating your stay. We are pleased to know you liked the service delivered by Trice and that you had a pleasant time with us. However, we are sorry for the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team so that our future guests never encounter a similar issue. We hope to have an opportunity of hosting you all back so that we can make it up to you. Sincerely, Hotel Management
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Hotel's Favourite
Staff is friendly and helpful! Best hotel in Durham! The rooms are spacious and clean! I stayed here for several weeks for work, the staff makes you feel at home! Thank you guys!!! I will only stay here at this hotel when I’m in town!!
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Response from 00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
Responded 8 May 2018
Tera, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with our top-notch service and facilities. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
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If I could give 100 negative stars, I would do that! This place is a dump, drug activity goes on here, the manager turns a blind eye to everything that happens here and she condones the unprofessionalism of her staff and she is unprofessional as well. Staff will enter your room
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Response from 00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
Responded 10 Nov 2018
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. This is certainly not the impression we want to leave on our guests, and we will take the necessary actions to ensure these issues are properly addressed. Hotel Management
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+5
I wouldn’t stay here in the first place if it wasn’t already paid for. The kitchen counters and microwave are filthy. The door lock doesn’t work because the plate is broken. There’s a few dead insects in the extremely dark bathroom along with a small red (blood)? stain and the
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Response from 00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
Responded 18 Oct 2018
Roland, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
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I’m a honest person I believe in truth, this hotel is comfortable clean and accommodating. I’m here on my mission but God the staff are very courteous very much amazing customer service: Santee Juiliett Jermaine Turner Ms. Jen and all the housekeepers and there team lead Ms. Joe
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Response from 00esa, Manager at Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
Responded 3 Oct 2018
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and were especially impressed by the service provided by our courteous staff. We will be sure to share your compliments with the associates you mentioned for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
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All photosTravellerRoom & SuiteDining Pool & Beach
Bloodstains on the mattress!
Easily the oddest kitchen arrangement I've ever seen. That is all the kitchen gear they supply.
Photo provided by managementExtended Stay America - Raleigh - RTP - 4919 Miami Blvd.
Studio Suite - 1 Queen Bed
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123456
I'm not sure, I was only there for an overnight stay.
0 votes
"I prefer third floor rooms. Somehow felt they are quiete."
"If you are traveling with your canine companion, this is the place to go."
"Excellent location with great views ."
"Choose a different hotel."
"Avoid this one."
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PRICE RANGE
US$60 - US$82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay durhamdurham extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
138
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