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Extended Stay America - Durham - RTP - Miami Blvd. - South

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Extended Stay America - Durham - RTP - Miami Blvd. - South
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83 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Start your review of Extended Stay America - Durham - RTP - Miami Blvd. - South
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Durham, North Carolina
Reviewed 20 March 2017

This location was very nice, clean and accommodating. Juliette, Joakim, Sash were the best. Not only were they super, but they went out of their way to make me feel like home. I've stayed at many extended stays, but by far, this one is the best.

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Helpful?
Thank clpwealth
Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

Thank you for taking the time to share your experience. I am glad to see you enjoyed our convenient location. It is also good to know that our staff provided you with excellent customer service during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Lynchburg, Virginia
Reviewed 19 February 2017

This place was TERRIBLE! It looks great on the outside and even the lobby, but this was a complete bait and switch. When we checked in, we found out the breakfast is extremely limited and "they just got rid of fruit." No big deal really, but that was the start. We get upstairs and the hallway smells a little like...

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1Thank Jay M
Reviewed 14 February 2017 via mobile

Not bad for the price. The room was sorta clean. Very very limited on breakfast and not much on replenishment during breakfast time. Where our room was located was very very noisy. The door to the parking lot was so loud opening and closing it was so loud I had to put plugs in my ears to sleep. A door...

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Helpful?
Thank Kathy E
Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

Thank you for taking the time to share your experience. I am glad to see you were pleased with our affordable rates, but please accept our apologies on the noise issues you experienced. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Charlotte, North Carolina
Reviewed 6 February 2017

Staff couldn't have been nicer -- the front desk staff went above and beyond to make sure I had everything I needed. But the room itself needed help. There's so much competition in RTP (Research Triangle Park) that I expected better. The elevator kept getting stuck and I coughed all night long from someone's smoking. I've stayed at many Extended...

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Helpful?
Thank Anne P
Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

The team and I appreciate your remarks. It is great to see our staff provided you with excellent customer service, however, I am disappointed that you room could have been cleaner, which has been addressed with our housekeeping staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Kill Devil Hills, North Carolina
Reviewed 9 January 2017

Checked out of this hotel on 10/21/2016. Front desk clerk missed up my $48 refund. On 10/22/2016 called and sent the hotel the address for the refund check. Called on 10/22/2016 called the manager to confirm receipt of address for the refund and was told she had sent the refund to address on the CC which we had move. The...

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Helpful?
Thank supsol
Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincerest apologies on the miscommunication and the issue with your refund. Your review will be forwarded so we can contact the property to see what the issue is. Thank you for your patience while this is being handled. I do...

Chicago, Illinois
Reviewed 16 November 2016 via mobile

Subject says it all. Regularly stay at Hyatt House for very similar price but HH was sold out during my recent stay. This hotel is the worst hotel I have stayed in. The room was dirty, carpets not vacuumed, bathroom sink and cabinets dirty, bedding tired. I cancelled the last night in trip and will not book again.

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1Thank Katie S
Harrisonburg, Virginia
Reviewed 1 November 2016 via mobile

I'm currently staying at this hotel because I had a medical procedure in the area and needed to be near the hospital in case of an emergency. I'm so pleased with my room, it's very clean and modern, it has a full kitchen, the bed is nice and firm, a large screen TV and the air conditioning is great. Priceline...

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Helpful?
Thank 217loloj
Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

The team and I appreciate your remarks. It is pleasing to read that our location near the hospital was beneficial for you after your surgery. We are also glad we could supply you with clean accommodations and great customer service for an affordable price. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Harker Heights, Texas
Reviewed 29 October 2016

The room was great with everything I could have asked for. The staff was helpful. As with most extended stays the room was not remade. The said they had breakfast that was a joke. The price was very good with price-line and it was close to family.

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Thank johnbN6138ES
Nashville
Reviewed 2 October 2016 via mobile

In the grand scheme of things my critique is minor. Enjoyed a stay here - the room was very clean and comfortable. The breakfast offering is minimal, even lacking creamer for the coffee. When I politely asked the lady who was hurredly stashing the breakfast items at 9:30 am, if there was any creamer she snapped back "no!". "We ran...

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Helpful?
Thank northwindiana
Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

Your feedback is very important. Thank you for sharing. Even though you were dissatisfied with our grab-and-go breakfast and received a not-so-nice response by one of our staff, I am glad you had a great stay and your accommodations were to your liking. Thank you again for your review. We look forward to seeing you in the future, should your...

Asheville, North Carolina
Reviewed 1 August 2016

First, we went to the wrong Extended Stay America... only a mile up the same road! Double check your address.... At that address, there was a sign on the reception desk that informed that personnel had stepped away and to call "0" on the phone at the entrance to let someone know we were there (this was at 6 PM)....

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Helpful?
Thank jbird1213
Manager_11525, Manager at Extended Stay America - Durham - RTP - Miami Blvd. - South, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not greeted properly and in a timely manner at the front desk upon check in. I apologize the breakfast was not replenished as it should have been. Your comments were reviewed...

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Near Extended Stay America - Durham - RTP - Miami Blvd. - South

Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Durham - RTP - Miami Blvd. - South

Address: 4919 S Miami Blvd, Durham, NC 27703-8435 (Formerly Extended Stay Deluxe )
Region: United States > North Carolina > Durham
Price Range: €67 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Durham - RTP - Miami Blvd. - South 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Extended Stay Durham
Durham Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Durham - RTP - Miami Blvd. - South staff and other travellers.
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4 months ago

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Questions? Get answers from Extended Stay America - Durham - RTP - Miami Blvd. - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first are have accessibility”
clpwealth, 20 Mar 2017 | Read review
“Just don't.”
JayM987, 18 Feb 2017 | Read review
“There are none”
supsol, 9 Jan 2017 | Read review
“The first floor rooms seem to be quieter”
Charma88, 13 Jul 2016 | Read review
“To choose best room stay at another property nearby.”
CAW1915, 17 May 2016 | Read review
5 of 5