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Candlewood Suites Research Triangle Park / Durham

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#36 of 70 Hotels in Durham
Certificate of Excellence
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1 room 2 adults 0 children
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Candlewood Suites Research Triangle Park \/ Durham
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157 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Reviewed 4 days ago NEWvia mobile

We had reserved a room for 7 nights but left after one. The room smelled and there were no rooms with new carpet to take care of the problem. Other wise the hotel was ok. They don't provide breakfast or shampoo.

Thank fehlow
Reviewed 2 weeks ago

The staff and the service is one of the great things about the Candlewood Suites. I travel often and I have stayed here before. The rooms are clean and the staff is great. They are always helpful. There is even a van to shuttle guests to their work, to go shopping, or out to dinner.

Thank Tarheeldude
Marshall, Texas
Reviewed 4 weeks ago

Couldn't have asked for a better place. I stayed here for two weeks during orientation at my job and it was great. Everything was clean, housekeeping even washed my dishes for me! Laundry facilities were free. Everything was just unbelievably clean and quiet here. The staff was great and even offered to move me (even though I didn't ask) so...

Thank Naomi P
Reviewed 10 January 2017

The rooms were okay, but I wouldn't stay here if I was with my family. There seemed to be many people living here and hanging out in the common areas. Lots of smoke to walk through, and the smells...Why does EVERY hotel with a kitchenette always have the one person who thinks cooking fish is a good idea?

Thank Rhyne A
IHGService, Guest Relations Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Dear Rhyne A, Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your sharing your comments about your stay with us. We sincerely regret for any discomfort the smoke in the common areas and the odor of cooked fish may have caused you. It is certainly not our intent to inconvenience our valued guests like you,...

Charlotte, North Carolina
Reviewed 20 November 2016

Stayed at this location for four nights while in the Durham area. Hotel was kept very clean, room was in very cozy beds (we found out at the front desk that the beds are new), kitchenette was perfect as we were able to bring some things back to the room and put in the fridge. Staff is extremely friendly! Not...

Thank jenndix0n7117
San Jose, California
Reviewed 16 November 2016

I have been traveling constantly and really wanted a home feel, so I chose to stay here for a few nights instead of a regular hotel. I was a little hesitant after reading the negative reviews here but my stay was just fine and nowhere near the level of problems raised by some reviewers here. Consider the price I paid,...

Thank knowmyhotels
Melville, New York
Reviewed 15 November 2016

Great service! Excellent & Pleasant stay,CLEAN, Quient.Affordable Rates Highly recommend,definitely will stay there again.Thanks to staff,especially Kendall. I had minor issue with my reservation upon arrival,Kendall fixed it quickly,Thank you.

Thank rs2001stew
swansboro, north carolina
Reviewed 6 November 2016 via mobile

Check in was pleasurable-but don't mistake because you have a pleasurable check in that you'll have a comfortable room. Using points for a stay should not entitle me to a room over the front entrance. How pleasurable it was to listen to the hum of the automatic sliding doors the entire night while basking in the glow of the covered...

Thank sethis1
IHGService, Guest Relations Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Dear sethis1, Thank you for choosing Candlewood Suites Durham-Rtp, NC for your business needs and leaving us feedback. It is unfortunate to learn that your stay was met with disappointments due to the location of the room you were provided and how it was set up. These are not the standards of service we aim to provide and your remarks...

Reviewed 27 October 2016

Am NOT recommending this hotel unless they do some serious renovations. This was the absolute worst Candlewood Suites I have ever stayed in. We had a work group of 15. We took 15 different rooms. Every single room had the smell of musty mold. All of us (not knowing it) went out and purchased either candles for our room, air...

1Thank Bobbi B
IHGService, Guest Relations Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Dear Bobbi B, Your business as a frequent Candlewood Suites guest is of high value and thank you for providing feedback. We are glad to read that you found our staff, especially Kendall, commendable during your stay. On the other hand, we regret to learn that you were met with inconveniences particularly in terms of the rooms and public areas'...

Los Angeles, California
Reviewed 6 September 2016

Very disappointing stay that sealed the deal I will not be returning. Checking in was so pleasant. The rooms have gone down considerably .. the hotel looks very rundown. I actually felt more like I was in a low budget motel. The cooling unit kicked on every few minutes which was loud enough you could hear in the other room....

Thank Shelly B
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Very sorry to hear you did not enjoy your stay with us. It sounds like several things did not go well for you during your visit and I truly wish a member of management could have had the opportunity to correct those issues. We are actually planning a full renovation to our property starting in just a matter of months...

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The 2004 Quality Excellence Award Winner, Candlewood Suites Durham/RTP, conveniently located at I-40 and Hwy 55, exit 278. This beautiful property is in the heart of Research Triangle Park (RTP), and within minutes of Raleigh Durham International Airport, Southpoint Mall, GlaxoSmithKline, BASF, Bayer, IBM, NIEHS, USEPA, Duke University, UNC Chapel Hill, NCCU, Duke Medical Center, and the Vein Clinic. Shuttle service is available Monday-Friday to local attractions and businesses within 5 miles of hotel. At Candlewood Suites Durham/RTP, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with 2 separate phone lines and FREE HIGH SPEED INTERNET. Candlewood Suites Durham/RTP provides our guests a Free Fitness Center and a comfortable place to do laundry in our Free Guest Laundry room. Candlewood Suites Durham/RTP is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. ... more   less 

Additional Information about Candlewood Suites Research Triangle Park / Durham

Address: 1818 E NC Hwy 54, Durham, NC 27713
Region: United States > North Carolina > Durham
Price Range: €74 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Research Triangle Park / Durham 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites Research Triangle Park / Durham, Nc Hotel Durham
Candlewood Suites Durham
Candlewood Durham
Durham Candlewood Suites
Hotel Style:
#14 Family Hotel in Durham
#20 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Research Triangle Park / Durham staff and other travellers.
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fair lawn, nj usa
over a year ago
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over a year ago

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Questions? Get answers from Candlewood Suites Research Triangle Park / Durham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer the first floor.”
 of 5 bubbles Tarheeldude, 7 Feb 2017 | Read review
“Great location. Great Rates.”
 of 5 bubbles rs2001stew, 15 Nov 2016 | Read review
“Find a different hotel”
 of 5 bubbles bobbib45, 27 Oct 2016 | Read review
“please ask to be on the 3rd floor, it seems all rooms there are properly maintained”
 of 5 bubbles TravellingOracle, 25 Aug 2016 | Read review
“Choose a non-adjoining room on the top floor.”
 of 5 bubbles TallTraveler2013, 15 Jun 2016 | Read review
5 of 5