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Ok so not literally kicked around but.....I never would believe a Platinum member would be treated as I was last Saturday night. I hastily booked a reservation on the computer and headed to Durham. When I arrived at the hotel the nice clerk told me...More
Response from JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 28 June 2016
I appreciate the time you took to share your comments about your recent stay. Please accept my sincere apologies regarding new associate working at the front desk the night you arrived. The front desk associate was coached on the review feedback and understands the importance...More
This review involves Marriott SpringHill suites Raleigh-Durham. We booked 2 rooms 8 weeks in advance do to Dukes graduation. My family and I are a party of 6. The total was $800 and change. 7 weeks before we arrived we changed our reservations to only...More
The hotel staff we interacted with were very friendly. Our suite was a king bed with pull out sofa and was a bit small but comfortable. We stayed here on the weekend of Duke University graduation, and the hotel was quite full. The staff did...More
My family arrived at about 11 pm with a guaranteed reservation, and we were told that a "situation" had arisen and that a room with 2 queen beds was not available. The last remaining room was a king with a sleeper sofa, which we were...More
Very nice place to stay for a few days. Friendly staff and large comfy, clean rooms with comfortable beds and fluffy towels. Plenty of convent parking and a very nice pool. Excellent breakfast with many different selections. Close to RTP and RDU. All for a...More
US$85 - US$191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#21 Business Hotel in Durham
Non-Smoking Rooms ,
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Number of rooms
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