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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

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#25 of 72 Hotels in Durham
Certificate of Excellence
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SpringHill Suites Raleigh-Durham Airport\/Research Triangle Park
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184 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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Showing 180: English reviews
Saint Clairsville, Ohio
Reviewed 8 March 2016

We stayed here because we were in town for some sporting events. I can't say enough about what a great hotel this is. All of the staff from the front desk to housekeeping as well as the staff taking care of breakfast is friendly, professional, & knowledgeable about the hotel. The entire hotel is extremely clean and well maintained. Our...

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Helpful?
1Thank Wendy J
Hardyston Township, New Jersey
Reviewed 23 February 2016 via mobile

Basic accommodations, clean sheets, friendly folks at the front desk at check-in... Unfortunately, that's the short list of positives as there are more than a few things that ding this property... Subtle signs are everywhere. Elevator carpet is worn. Sofa in room is overdue for replacement. Shower tile and tub are dated, as is the bathroom overall. Entryway light switch...

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Helpful?
1Thank adeluciajr
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed clean sheets and friendly associates at the front desk. I would like to apologize for the issues related breakfast service and coffee service. Immediate attention will occur to providing stocked all day coffee ASAP. The hotel's new...

State College, Pennsylvania
Reviewed 16 February 2016

My husband and I visit Raleigh once a year and this has by far been the best hotel we have stayed in! The staff were so polite and so helpful. Regardless of the time of day, they greeted you the second you walked in the door. We ended up needing to leave a day early because of the impending weather...

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Helpful?
Thank Erin C
Dallas, Texas
Reviewed 26 January 2016 via mobile

Transportation staff - excellent! Front Desk staff - excellent. Room and all the appliances - Excellent. Nice microwave/fridge and separate kitchenette with paper plates and plastic wear - great! So why not five stars? Highway noise. Recommendation: Ask for a room away from the highway. The good news is that there is no airport noise!

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Helpful?
1Thank BradJack
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for staying with us earlier this month at the SpringHill Suites RDU/RTP Hotel. It is great to hear that you had such a great stay while you were with us, enjoying the staff, room, appliances, and kitchenette. The hotel staff is addressing the noise issue. The time you took to share your review is greatly appreciated...

Bowie, Maryland
Reviewed 21 January 2016 via mobile

We recently stayed at this hotel while in Durham for a youth basketball tournament. We stayed 1 night. The hotel is nice. It's a hidden gem. We got turned around with Gps Trying to find hotel. Checkin was breeze considering the many other families there for the same thing. Beds were very comfortable. Our room had a small fridge and...

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Helpful?
Thank PRM99
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for staying with us earlier this month. It is great to hear that you had such a great stay while you were with us and named as "hidden gem" The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your...

Washington DC, District of Columbia
Reviewed 29 December 2015 via mobile

Let me start off by saying that I typically only stay at Marriott properties when I travel and usually Courtyard. This time I booked Springhill Suites since I was traveling with my family. Only stayed here for one night since we were visiting family in town. Great front desk staff and the other employees were very helpful. The only reason...

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Helpful?
Thank 115greg
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Glad to hear the convenient location was travel benefit and front desk staff service was excellent at the hotel. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that noise from other guests celebrating family holiday’s season kept you awake. Thank you...

Reviewed 25 December 2015 via mobile

Hotel desk staff come in all types of service levels from the basic here's your key to the how can I help make your stay enjoyable and then actually trying to do so. Overall a great stop and close to the airport if you are looking for an option outside of downtown. Room was fine but climate controls were a...

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Helpful?
Thank Njp007
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for staying with us earlier this month. It is great to hear that you had such a great stay while you were with us. The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your review will be shared with...

Southeastern, PA
Reviewed 16 December 2015 via mobile

Average for this chain but if they give you a room on the highway side of the building you will think that your bed is in the median strip as trucks roar by starting around 0430. Other than that, the room was clean but all they had was a handicapped accessible room which was a bit Spartan. Also, $2.42 for...

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Thank LawHusick
Miriam S, Event Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

We appreciate that you gave us the opportunity to assist you during your recent stay with us. If there is ever anything to make your visit more comfortable and more enjoyable, please let us know. We would be happy to honor your requests during your visit to make your experience a perfect one. We hope that you would come back...

Murfreesboro, Tennessee
Reviewed 19 November 2015

This was a professional trip, and we were part of the overflow from the Sheraton for SAMLA last week. From pick up at RDU, through check in, a swim in the pool, to the ride back to the airport, we met one cheerful, friendly, and helpful employee after another. We were greeted every time we walked through the lobby. We...

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Helpful?
Thank Bob P
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for taking the time to provide your recent feedback of the hotel. It's good to hear that you enjoyed the hotel facilities, employees and the complimentary breakfast provided to our guests. I hope to see you again while in the Raleigh-Durham at the Springhill Suites Research Triangle Park/Raleigh-Durham Airport Hotel

North Carolina
Reviewed 7 November 2015

I am a Platinum Elite member, and I arrived in town for a brief stay in the RDU area, and my wife will have an extended stay. We were extremely grateful for the excellent customer service we received from Jennifer (and Hosee?) who gave us prompt service, an excellent restaurant recommendation, and made sure we were given our requested accommodations....

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Helpful?
Thank LLAW007
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for staying with us. It is great to hear that Guest Service Representatives took care of all your needs. The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your review will be shared with the hotel staff. Thank you...

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Near SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 

Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Rd, Durham, NC 27703-8061
Region: United States > North Carolina > Durham
Price Range: €78 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Durham
Hotel Style:
#21 Business Hotel in Durham
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Questions & Answers

Questions? Get answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The continental breakfast, fitness room, & business center are all one the first floor.”
 of 5 bubbles 903wendyj, 8 Mar 2016 | Read review
“If you are in a room facing the highway, you can hear the traffic but it's not overly loud.”
 of 5 bubbles erincP240BP, 16 Feb 2016 | Read review
“For families a suite room is a good choice--and a good value.”
 of 5 bubbles 495GaryM, 14 Oct 2015 | Read review
“Good view from the rooms in the top floors”
 of 5 bubbles Capri67, 25 Aug 2015 | Read review
“ask for a room on the front side of the hotel as the back faces the freeway.”
 of 5 bubbles PHOENIXFISHGUY, 31 May 2015 | Read review
5 of 5
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