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Marriott at Research Triangle Park

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#19 of 70 Hotels in Durham
Certificate of Excellence
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1 room 2 adults 0 children
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Marriott at Research Triangle Park
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322 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Hillsborough, North Carolina, United States
Reviewed 28 May 2014

The staff went out of their way to be as helpful as they could be and really outdid themselves. The room itself was everything I have come to expect from a Marriott. We definitely were NOT disappointed.

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Helpful?
Thank Linda B
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Linda, Thank you for your feedback. We have the friendliest staff in town that truly go out of their way to please our guests. We look forward to your next visit. Sincerely, Bill

Washington DC, District of Columbia
Reviewed 18 May 2014

In town on business, the client booked this hotel and I'm very glad to have stayed there and would again in that area. Front desk staff: EVERYone on each shift was excellent in knowledge, helpfulness, and friendliness. High praise especially to Ron who seemed to do lots of different jobs - check-in, help with gift shop, package delivery, order-taking for...

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Helpful?
Thank JLEDC
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. Our front desk staff is the friendliest in town. Ron is just of of the many staff members that goes above and beyond to plase our guests. Thank you for noticing our clean rooms. We feel we have the cleanest hotel in town. Many of our housekeepers have been here for several...

WV
Reviewed 17 May 2014

We stayed here recently on our way to the OBX. The exterior and parking area were clean and well kept. The staff at the check in desk were friendly and helpful. The room was very clean and the bed was very comfortable. There was a wedding party at the hotel the night we stayed there but our room was still...

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Helpful?
Thank Mrs_C_in_WV
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Mrs. C, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our friendly staff goes out of their way to please our guests. Our banquet space is away from our guest rooms so our guests are rarely disturbed. I am happy to hear you will stay with us again. We look forward to your...

Tatsfield, United Kingdom
Reviewed 9 May 2014

Fantastic location for business travellers to RTP. Close to the Park but also easy to get out to South Point in the evening for restaurants and shopping. Everything you need, which on first impressions are a little basic without the frills but actually very comfortable. Good bar with a nice atmosphere and a good choice of bar meals. Breakfast great...

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Helpful?
Thank Althea D
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Althea, Thank you for your feedback. We have a great location inside the Research Triangle Park. We are right off I40, close to 540 and just a few miles from the airport. It is easy to get just about anywhere from our location. We have excellent food and beverage options. Besides the restaurant you can dine at the bar...

Greenville, North Carolina, United States
Reviewed 3 May 2014

I stay at this particular hotel majority of the times that I'm in Durham. The staff is always friendly and helpful. I always get a good nights rest. The rooms are very comfortable. I will definitely continue to stay here and I recommend this hotel to anyone who's looking for a comfortable place to stay, plus it's in a great...

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Helpful?
Thank Marcia P
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We are conveniently located right off I40 and close to 540 and the airport. We have the cleanest and friendliest hotel in town. Our staff goes out of their way to make guests feel at home. We are in the top 5% for overall guest satisfaction compare to all Marriott hotels in...

Manhattan, Kansas
Reviewed 29 April 2014

The front desk staff was wonderful, polite and helpful. The room was clean and the bed was SO comfortable. The only problem I had was that the walls seemed VERY thin. I had a room that had an adjoining door to the next room. Although I didn't know the person on the other side, I could hear EVERYTHING they were...

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Helpful?
Thank Pepper899
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the noisy room. I wish we knew your neighbors volume was too loud. We would have been happy to ask them to quiet down or relocate you to a different room. The rooms with connecting doors can allow more noise...

Mooresville, North Carolina
Reviewed 20 April 2014 via mobile

My family and I stayed here the same night as the person with the previous review. I agree with saying it was one of the worse nights ever in a hotel. We did not hear the motorcycles but on our floor was a whole group of college kids who decided to turn the third floor hallway in their party place....

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1Thank CaribbeanSidewinder
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the out of hand college kids on your floor. We could have handled this better and I have reviewed this with my team and overnight security company to ensure this doesn't happen again. I ensure you this was an anomoly...

Charlotte
Reviewed 14 April 2014

I got the hotel late, around midnight. Upon walking up from my car, I noticed a large group of people partying in front of the property in its common area. It was midnight and I thought, "They will be done soon." During the check-in process, I noticed several of the party members chatting up the front desk staff and the...

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Helpful?
Thank van76
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback, without honest feedback we can not improve. There was some sort of biker convention in town and our hotel along with most hotels in the area had many rooms with noisy bikers. You and I have discussed this unfortunate situation. Again, please accept my apologies. We could have handled this better and...

Boston, Massachusetts
Reviewed 13 April 2014

As a major road warrior , I look to Hotel Chains who truly deliver consistent outstanding services, quality products/properties, and take care of their most loyal customers. The Marriott Research Triangle is one of those hotels that meets all those aforementioned attributes and actually delivered personal service as well! My three day stay here started by e-check in, arriving at...

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Helpful?
Thank MEProfenno
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We are happy to hear we provided you with outstanding service. We have the friendliest staff in town. They all really do care for our guests and go out of their way to try and find ways to WOW them. We pride ourselves on excellent service and are in the top 10%...

Reviewed 27 March 2014

Stayed at this hotel for four days and thoroughly enjoyed it. Conveniently located near major highways, airport and the cities of Raleigh and Durham. Rooms are good size and clean. Staff was very pleasant and accommodating. The hotel is very well maintained and handled large crowd (NCAA Tourney, et al) with ease.

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1Thank 19,087
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your comments. We have a great location. Right off I40, close to 540 and minutes from the airport. We have the cleaniest and friendliest hotel in town. Our staff really goes out of their way to please our guests. We look forward to your next stay with us. Sincerely, Bill

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Drive, Durham, NC 27703
Region: United States > North Carolina > Durham
Price Range: €110 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Marriott at Research Triangle Park staff and other travellers.
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Questions? Get answers from Marriott at Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the first floor pool”
 of 5 bubbles acli, 22 Aug 2016 | Read review
“It was very clean, but could not find a trash can in the parking lot or outside the hotel entrance.”
 of 5 bubbles 104patc104, 10 May 2016 | Read review
“Avoid the highway side.”
 of 5 bubbles 86RickD86, 5 Apr 2016 | Read review
“All are good”
 of 5 bubbles Ge0rgiaPil0t, 10 Jan 2016 | Read review
“Do not stay here”
 of 5 bubbles Bruce066, 21 Nov 2015 | Read review
5 of 5