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SpringHill Suites Durham Chapel Hill

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#3 of 72 Hotels in Durham
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SpringHill Suites Durham Chapel Hill
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575 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Durham Chapel Hill
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Showing 570: English reviews
London, England, United Kingdom
Reviewed 2 April 2015

Great hotel. Love the innovative layout and design of the rooms. Very modern. Very roomy and just makes sense! Antonio at the front desk was always smiling and willing to help. The pool was big and warm. The hot tub was hot and roomy. There is everything you need in the lobby from lean cuisine to a martini at the...

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Helpful?
Thank TSK1970
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello TSK1970, I would like to thank you for your very kind and detailed review. I was glad to read how much you enjoyed your stay and that you would stay here again. I have shared your remarks with Antonio and hope that we will see you again soon. Ted Franzese General Manager

Clinton
Reviewed 1 April 2015

Quality rooms, clean, great staff. Aarynn at the bar was exceptionally great, friendly, pretty, great service, a joy to be around. She will make you want to come back to this hotel. I would recommend this hotel to anyone in this area

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Thank Keith J
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Keith J, I would like to thank you for the kind review, the wonderful comments regarding Aarynn and the rest of the staff and most importantantly your recommendation. They, as well as your business are all greatly appreciated. I hope you will come back to see us again soon and we're truly glad you enjoyed your stay with us....

Reviewed 31 March 2015

The staff were very courteous and helpful. Checked in and out quickly with no problems. My room was very clean and looked exactly how it did in the photo. If I'm ever in Durham again, this will be my go-to hotel from now on.

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Helpful?
Thank Adrian B
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Adrian B, Thank you for the kind review and all the positive comments within it. It was great to read that we are your go-to hotel in the Durham area. We greatly appreciate your business and hope you will come see us again soon. Thank You!! Ted Franzese General Manager

Reviewed 26 March 2015

Great hotel! Room was nicely decorated and clean. Hotel very relaxing atmosphere and close to many shopping and eating locations in area. Perfect price compared to others in area. Will def recommend and visit again when in this area. Pool was great and comp breakfast offered a nice variety.

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Helpful?
Thank Angela H
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Angela H, Thank you for staying with us and for taking the time to write such a kind review. Your many positive comments are greatly appreciated. It was great to read that you would stay here again and your recommendation was appreciated as well. We hope to see you again soon. Ted Franzese General Manager

Reviewed 17 March 2015

The environment was very friendly & welcoming! There were 2 employees that stood out the most Aarynn "THE BARTENDER" she was very knowledgable about the item I inquired about!! May I add it was awesome!! Antonio "THE RECEPTIONIST" was awesome as well his smile was very welcoming! They know exactly how to make the customers/clients return! Great job Antonio &...

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Helpful?
1Thank shelley_hamlett
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello shelley_hamlett, I would like to thank you for your kind review and the many positive comments regarding our employees, Aarynn and Antonio. I will certainly share your remarks with them. I truly am glad that you enjoyed your stay with us and hope you will come see us again soon. We thank you for your business. Ted Franzese General...

Washington DC, District of Columbia
Reviewed 17 March 2015

Great location between UNC and Duke U in a shopping plaza area with Panera Bread, Starbucks, and plenty of other shops & restaurants. This Marriott looks brand new, very modern, spacious and clean suite rooms. European style with the toilet room separate from the shower room. Decent size fitness room, indoor pool and decent breakfast area with the waffle maker....

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Helpful?
Thank cr27
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello cr27, I would like to thank you for staying with us and for taking the time to submit a review. I appreciate all your positive comments regarding the hotel and Antonio in particular. I would also like to apologize for running out of some very basic bar items. I have no excuse other than to say I'm sorry that...

Wilmington, North Carolina
Reviewed 17 March 2015

Pretty clean hotel. The breakfast was pretty tasty. They had eggs, pancakes, waffles, sausage, cereals, bagels & toast, fresh fruit and the normal breakfast muffins and croissants. All of the staff is very friendly. I really like Antonio he greeted me with the biggest smile every time I passed by always saying "hi" or " how are you doing?" One...

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Helpful?
Thank CTrift
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello CTrift, Thank you for the kind review as well as your recommendation. It was great to see that you would stay with us again. I will certainly share your remarks with Antonio and the rest of the staff. I hope we see you again soon and we thank you for your business. Ted Franzese General Manager

Pittsburgh, Pennsylvania
Reviewed 16 March 2015

I arrived at Springhill at 1am after 8 hours of airplane travel. Needless to say, I was ready for bed. Unfortunately, none of my credit cards worked! I had little cash on me and was not within the normal business hours of my bank. I thought for sure that I'd be sleeping in my car and had given up all...

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Helpful?
Thank Rob K
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Rob K, I would like to thank you for your business and for taking the time to write such a flattering review. I will certainly share your remarks with Steven and the rest of the staff. It was great to see that you would stay with us again as that is certainly our goal with all of our guests....

Huntersville, North Carolina
Reviewed 12 March 2015

Have stayed at this property a number of times and found the entire staff, no exceptions, to be extremely accommodating. Whenever I am in the area, I go out of the way to stay at this property. I would especially like to thank Ivanna Lyons for her help in finding a room for me and the manager, Ted .Franzese, for...

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Helpful?
Thank DickC107
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello DickC107, I would like to thank you for staying with us again and for taking the time to submit your review. I also greatly appreciated your recommendation which is so important to our success. I will share your comments with Ivanna and the rest of the staff and we hope to see you again soon. Ted Franzese General Manager

Reviewed 11 March 2015 via mobile

The bartender Aarynn has been the best of company. She has excellent bartendering skills and pour beverages with the best of them. Because of Aarynn I will gladly visit this hotel again with the hopes of more conversations. Aarynn has my experience so lovely. Thanks Aarynn!

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Helpful?
Thank Stephen M
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Stephen M, Thank you for staying with us and for taking the time to write such a kind review. It was great to read about the wonderful service Aarynn provided. I will certainly your remarks with her. We hope you will come back to see us again soon. Ted Franzese General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Rd, Durham, NC 27707-6831
Region: United States > North Carolina > Durham
Price Range: €101 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Hotel Style:
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Durham Chapel Hill staff and other travellers.
5 questions
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Linville, North Carolina
10 months ago
Alfred, New York
over a year ago
New York City
over a year ago

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Questions? Get answers from SpringHill Suites Durham Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor very quiet”
 of 5 bubbles mville24112, 31 Oct 2016 | Read review
“We chose this location rather than the one closer to the airport because the airport suites have double rather than queen beds.”
 of 5 bubbles 495GaryM, 18 Oct 2016 | Read review
“Here's a tip: Compound interest is your friend.”
 of 5 bubbles MarybethAndWilson, 12 Oct 2016 | Read review
“Everyone in our group was very pleased with the room they had.”
 of 5 bubbles tripo494, 6 Oct 2016 | Read review
“Our overall experience was great. The hotel is located in an area surrounded by views of shops.”
 of 5 bubbles SoSatisfied2x, 28 Sep 2016 | Read review
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