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SpringHill Suites Durham Chapel Hill

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#3 of 72 Hotels in Durham
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SpringHill Suites Durham Chapel Hill
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572 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Durham Chapel Hill
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Showing 567: English reviews
Boston, Massachusetts
Level Contributor
3 reviews
Reviewed 29 September 2016

We had a family emergency. Upon arrival, we were impressed by the empathy and care we received from the staff. They assisted us in every way with a clean environment, suggestions and directions to eateries. The staff is extremely professional and made us feel like we were family. Thank you Ron, Ivanna, Shelley, Stephon, Antonio, Laura, Patrice, Derkey, Americo, Connie,... More 

Helpful?
Thank SoSatisfied2x
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello SoSatisfied2x, Thank you for staying with us for weeks and for taking the time to submit such a kind review. Both are greatly appreciated. I am happy to learn you were pleased with the care and compassion of our hotel’s team. I am also very pleased to hear you appreciated the service you received from everyone you mentioned. It... More 

Randleman, North Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016

I have been staying at your Springhill Suites location for the last 4 weeks. Your staff has always been cheerful, helpful and very accommodating. I would especially like to give kudos to Shelley (evening reservationist) and Americo who seems to be there morning, noon and nite! As I'm sure you know, good help is very hard to find. They both... More 

Helpful?
Thank Cathy C
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Cathy C, Thank you for staying with us for over Four weeks taking the time to submit such a kind review. Both are greatly appreciated. I am happy to learn you were pleased with the hotel’s offerings. I am also glad to hear you appreciated the service you the service you received from Shelly and Americo. It was very... More 

Califon
Level Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 September 2016 via mobile

We stayed for 4 nights and had a pleasant stay. My only complaint is about the opaque glass on the toilet BC door and shower room door. Using either in the middle of the night wakes everyone in the room. It looks good but is poor in function.

Helpful?
Thank vinoginoCalifon_NJ
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear vinoginoCalifon_NJ, Thank you for staying with us and for taking the time to submit a review. Both are greatly appreciated. The design of our suites is liked by most of our guests, I am sorry you did not find some features to your liking (the Translucent doors). These items are beyond our control at this point. However, I will... More 

St. Petersburg, Florida
2 reviews
Reviewed 25 September 2016

I cannot say enough great things about our stay. From the fantastic front staff to the immaculate clean rooms. My family that lived in Durham were also welcomed liked they were as special as we were being a guest.

Helpful?
Thank Steve J
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Steve J, Thank you for staying with us and for taking the time to submit such a kind review. Both are greatly appreciated. I am extremely pleased to know that you and your family felt special because we truly think you are. We hope that you will return to stay with us again soon. Ron Hunter General Manager. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

The hotel is located in a shopping plaza area so there are lots of chain restaurants and department stores. It was nicely situated between Chapel Hill and Durham. I was obsessed with the design of the room because it was very modern and conducive to me being able to do work in the room. I was there for an extended... More 

Helpful?
Thank Nyanyika B
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Nyanyika B, Thank you for staying with us and for taking the time to submit such a kind review. Both are greatly appreciated. I am happy to learn you were pleased with the design of our suites and the convenience of our location. It was very rewarding to read that you said we had “An amazing variety of healthy,... More 

Mobile, Alabama
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 September 2016

Stayed two weekend nites. All aspects of the hotel were fully-satisfactory. The staff does a great job managing the free breakfast, despite a large crowd and many moving parts and preferences. Stayed here before and will seek to do so in the future.

Helpful?
Thank bcheel71
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear bcheel71, Thank you for staying with us and for submitting such a kind review. Your remarks regarding the hotel and the staff handling of our breakfast are greatly appreciated. Above all it was great to read that you felt “All aspects of the hotel were fully-satisfactory” and that you stayed here before and will seek to do so in... More 

Waco, United States
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016

Stayed here for one week. The staff person, shelly, checked us in and was pleasant from the first second we walked in the door. Rooms clean and quiet. This is a great location. Near so many restaurant, a major highway, and a grocery store and other shops. During the week had a nice buffet that could be for dinner. Rooms... More 

Helpful?
Thank Jeanne S
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear Jeanne S, Thank you for staying with us and for taking the time to submit such a kind review. Both are greatly appreciated. I am happy to learn you were pleased with the hotel’s offerings and the service you received from Shelly. It was very rewarding to read that you said “Bed is nice. Very clean everywhere”. This is... More 

Charlotte
Level Contributor
120 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 September 2016

The hotel is just off 15/501 and I-40 adjacent to shopping center so you can get anywhere in the triangle pretty easily. The lobby area is a large modern but inviting multipurpose space. Check in was quick only one person in line, one person working check in on a Thursday. The double queen room is really good sized. Bedding comfortable.... More 

Helpful?
Thank BW2
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello BW2, Thank you for staying with us and for providing us your feedback on our service delivery. Your remarks regarding the space in our suites and the comfortable bedding are greatly appreciated. I am happy to hear you were pleased with the Coffee bar and more importantly, the coffee. The design of our suites is really liked by many... More 

Louisville, Kentucky
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2016

We stayed here while passing through Chapel Hill-Durham on our way to the Outer Banks. We chose this hotel due to the updated decor in the photos, strong reviews, and being reasonably priced (when compared to other hotels in the area). Our room was clean, comfortable, and quiet. The continental breakfast the next morning was top-notch. We will definitely consider... More 

Helpful?
Thank marytgeo
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Dear marytgeo, Thank you for staying with us and for taking the time to submit such a kind review. Both are greatly appreciated. I am happy to learn you were pleased with the hotel’s decor and that you enjoyed our breakfast. It was great to read that you said “We will definitely consider staying here again if in the Chapel... More 

Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 August 2016 via mobile

The staff is always friendly and welcoming, however the hotel is in dire need of routine maintenance. Both business computers were down, the washing machine (in guest laundry) was broken, and there was a terrible damp and musty smell throughout the floor and inside our room. The bathroom fans and phone were also inoperable. Yes, the location is convenient but... More 

Helpful?
Thank Arlenete
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Arlenete, Thank you for staying with us and for taking the time to share your feedback. I sincerely regret that you encountered problems during your stay with us. I can assure that is not the norm. Unfortunately, some inconsiderate guests downloaded programs that disabled both our Business Center Computers and one of the Guest Laundry Machines is awaiting a... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Rd, Durham, NC 27707-6831
Region: United States > North Carolina > Durham
Price Range: €99 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Hotel Style:
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Durham Chapel Hill staff and other travellers.
5 questions
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Linville, North Carolina
10 months ago
Alfred, New York
over a year ago
New York City
over a year ago

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Questions? Get answers from SpringHill Suites Durham Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor very quiet”
 of 5 bubbles mville24112, 31 Oct 2016 | Read review
“We chose this location rather than the one closer to the airport because the airport suites have double rather than queen beds.”
 of 5 bubbles 495GaryM, 18 Oct 2016 | Read review
“Here's a tip: Compound interest is your friend.”
 of 5 bubbles MarybethAndWilson, 12 Oct 2016 | Read review
“Everyone in our group was very pleased with the room they had.”
 of 5 bubbles tripo494, 6 Oct 2016 | Read review
“Our overall experience was great. The hotel is located in an area surrounded by views of shops.”
 of 5 bubbles SoSatisfied2x, 28 Sep 2016 | Read review
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