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All reviews front desk frosted glass fire pit chapel hill shower area separate rooms home depot hot tub work space two queen beds indoor pool oatmeal convenient location free breakfast walk in shower flat screen tv coffee maker
My wife and I had reservations at this hotel on Oct 30 for a couple days. I called ahead as we left home (4 hour drive) to assure that our reservation was confirmed and to let the hotel desk know we would be arriving late....More
My wife and I travelled to Durham to visit with a family member who was in hospital. When we arrived back at the hotel we met Cynthia who was tending the bar and had such a great conversation with her. We will certainly come back...More
Had a rough day at the hospital but came back to Springhill Suites in Durham and our bartender Cynthia was very accommodating and understanding. We actually walked away feeling better than we did when we came in. Wonderful conversation and excellent drinks (I recommend the...More
Cynthia, our bartender, was very friendly and gave us suggestions of where to eat. Breakfast staff was friendly and helpful. The gentleman that checked us in was also friendly and gave useful information.
I loved the internet TV, the breakfast, the suite, the pillows, the sheets, etc.
I absolutely did not feel welcome at all. When I arrived the first issue was a claim that my card was declined, which was not declined when run again. It almost...More
2 Thank Scott H
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 3 weeks ago
Dear Scott H,
Thank you for staying with us and for taking the time to tell us about your stay. I am very sorry that your stay with us was not more pleasant. I apologize for the unfortunate issues with your credit card and your...More