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Extended Stay America - Durham - University - Ivy Creek Blvd.

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Traveller (37)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent23%
  • Very good20%
  • Average14%
  • Poor6%
  • Terrible37%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Durham - University - Ivy Creek Blvd.
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
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1 - 5 of 102 reviews
Reviewed 1 week ago via mobile

Excellent service love this hotel Good costumer service. Very large cleanings. Staff very personable. I will stay here again. This is a home away from home. Travis and Dominique are the best. I will recommend this hotel to my Family.More

Thank gksuitt10
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 1 week ago

Many thanks for recommending Extended Stay America to others. We are thrilled to know you had an excellent stay and you were impressed by our courteous service. Your compliments will be shared with the entire team for all of their hard work. Thank you once...More

Reviewed 15 April 2018 via mobile

I stayed for 5 days while I was on business trip. Room are ok but they don’t clean the garbage and bath tub. I do expect cleaning done before guest arrives. They had long hair on the bath tub tiles. Hair on microwave. I took...More

Thank ashutoshmacharya
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 15 April 2018

Ashutosh, on behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel. We will address this matter with our housekeeping associates immediately...More

Reviewed 9 March 2018

This location was terrible. Sheets not changed on daily basis. Had to use 2 wash clothes for the 5 days I was there. Mandatory pay up front or you could not stay. If the stay is not for 7 days or more you do not...More

Thank Anthony C
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 10 March 2018

Anthony, please accept our sincerest apologies for the issues you encountered while you were here and regret the inconvenience they caused. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity...More

Reviewed 21 February 2018 via mobile

The manager argued with me about what a credit card is. She clearly had no idea that banks issue credit cards. I have a checking account with a debit card, from the same bank. I know what a credit card is. Then they charged my...More

Thank stfu s
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 23 February 2018

Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize...More

Reviewed 27 January 2018

Had the website not told me I wouldn't have known yhe hotel was recently renovated. Poor security in parking lot and noisy rooms. Vehicles were broken into in the parking lot noise from hallways mafe it hard to get sleep. Stayed 2 nights out of...More

Review collected in partnership with Extended Stay
Thank Judy K
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 28 January 2018

Judy, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$68 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (37)
Room & Suite (20)
Dining (2)
Family and Play Areas (1)
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Room Tips
"Can't. Bad experience with this room."
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"All their rooms are above standard"
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"For the love of god, go somewhere else"
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"They have a variety of rooms to chose from and is close to food store, pharmacy , movie theatre and shopping..."
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