We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Imperial Hotel and Convention Center

Show Prices
#34 of 71 Hotels in Durham
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Imperial Hotel and Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

303 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Sheraton Imperial Hotel and Convention Center
See the most recent reviews
Showing 299: English reviews
Reviewed 15 November 2016 via mobile

This hotel is in good condition, clean and service is good. The location is out of town and despite this annoyingly the windows didn't open. The building is very concrete and inside is a bit soulless but it does the job for a business trip. Breakfast was ok, dinner a bit average.

 Report
Helpful?
1Thank Kzroo
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Kzroo: Thank you for taking the time to leave a review of your recent stay with us. Here at Sheraton Imperial Hotel, we strive to exceed your expectations each stay. We appreciate all feedback, both positive and negative. Thank you again for posting your comments. Sincerely, DianeT Customer Service Manager SIHCC

Reviewed 14 November 2016 via mobile

I stayed at the Sheraton and did business in the local area. Somewhat isolated away from a local neighbourhood, the hotel however was friendly and inviting, with plenty of people dining and enjoying the bar food and beverage area. The rooms were excellent and well appointed, with excellent free wireless. Spacious desk and relaxation area - plenty of room to...

 Report
Helpful?
Thank Todd S
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Todd S: Thank you so much for this wonderful review. I look forward to sharing your kind words with the rest of the team and we look forward to welcoming you back! Sincerely, DianeT Customer Service Manager SIHCC

Reviewed 30 October 2016

Overall pleasant stay. Overall, the rooms were clean, although the furniture seemed a bit dusty. I sneezed a few times when I first settled in. The nightstand and phone were also dusty. I wondered if our room had been vacant over a period of days and maybe that's why dust had begun to accumulate. I did not notify housekeeping, as...

 Report
Helpful?
Thank LNNC
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear LNNC: Thank you so much for taking the time to provide us with feedback regarding your recent stay at the Sheraton Imperial Hotel. Often times the feedback we receive from our guests will provide us a great insight into areas which demand our attention. Thank you again for sharing your experience, and we look forward to serving you in...

Reviewed 19 October 2016 via mobile

Pros: - The hotel is in a great location. It's close to the airport and freeways but far enough away from the noise. - The SPG rooms are huge and quiet. - The shuttle service was excellent. Cons: - My roomed reeked of smoke from old furniture and 20 year old carpet. - The technology is old. I had to...

 Report
Helpful?
1Thank Kevin M
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Kevin M.: Thank you so much for taking the time to provide us with feedback regarding your recent stay at the Sheraton Imperial Hotel. The details you have provided have been shared with our Executive Staff. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. Thank...

Boiling Springs, North Carolina
Reviewed 9 October 2016

I was in Durham recently with some friends for a conference which was being held at the Sheraton Imperial. From the moment we walked in until the moment we left, everything about our stay was exceptional! Our check-in was quick and Sarah, who checked us in, was delightful. The room was beautiful, and the beds were heavenly. I could have...

 Report
Helpful?
Thank dea421753
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear dea421753: Thank you for taking the time to post a wonderful review regarding your recent visit. It's always great to hear back from our guests who enjoy themselves during their travels. I will be sure to share your comments with Sarah. Please think of us the next time you are in the area. Have a great day! Sincerely, DianeT...

Reviewed 5 October 2016 via mobile

Many of the reviews for this hotel spoke about it being outdated. It's not. It's clean and the food is decent, although there are other options nearby and a complimentary hotel shuttle to take you. Staff is friendly and helpful.

 Report
Helpful?
1Thank travel-bug313
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear travel-bug313: This is such a nice review. I will be sure to share it with the entire team. We thank you very much and look forward to a return visit. Sincerely, DianeT Customer Service Manager SIHCC

Knoxville, Tn
Reviewed 28 September 2016

We stayed here from Wednesday night to Saturday morning and it was fine for that length of time. We had our 6 month old son with us as well. We had a first floor King room and thankfully a crib was able to be reserved so we didn't have to haul in our pack and play. I was worried that...

 Report
Helpful?
1Thank princesshoaige
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear princesshoaige: Thank you for the on line review of our hotel! Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. Again, thank you for taking the time to share your feedback, it is truly appreciated and I will be sure to share it with Team Sheraton....

Fayetteville, United States
Reviewed 19 September 2016 via mobile

Attended an event in Raleigh. Selected Sheraton Imperial because of the proximity to the venue. Was very pleases. Had a room on the club floor with a great view of the pool. Forgot on my SPG profile I had indicated "no feather pillow or comforter" due to allergies. Shortly after we arrived, house keeping came to the room to change...

 Report
Helpful?
Thank PalmettoPride528
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear PalmettoPride528, Thank you for your on-line review and for choosing the Sheraton Imperial Hotel for your stay. It was good to hear that housekeeping was able to change the bed linen so that you can get a comfortable night rest free of allergies. I hope you left rejuvenate and well rested. Again, thank you for sharing your experience and...

San Francisco, California
Reviewed 15 September 2016

I was one of many business travelers staying at this hotel - no surprise given it's not close to the airport. There are no thrills but they also didn't miss anything. Comfortable bed and decent room. Standard club lounge for priority guests

 Report
Helpful?
Thank TravelAsAWayOfLife
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear TravelAsAWayOfLife: Thank you for the review of your stay. We know that there are several hotel choices in the RTP area and we are glad that you chose the Sheraton Imperial Hotel. It was good to hear that you enjoyed your guestroom and the Sweet Sleeper bed. We do provide complimentary airport transportation to/from RDU International airport. We pick...

Highlands Ranch, Colorado
Reviewed 12 September 2016

This hotel is OK, dated...but people are nice and it is convenient to RTP. The issue I have is that after continued visits and even talking to the management, they really don't care if you are Platinum. I know, this sounds like whining about being entitled and maybe it is. But, every other SPG property takes Platinum serious and ensures...

 Report
Helpful?
1Thank scootusaHR
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear scootusalHR: Thank you for being a SPG Platinum member and for taking the time to leave a review of your recent stay with us. Here at the Sheraton Imperial Hotel, we strive to exceed your expectations each stay. I apologize for the delay in my response to your on-line review; however, I wanted to ensure that all of our...

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (35)
Viewed
Room/Suite (10)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Durham hotels
0.4 km away
SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
0.8 km away
DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
0.5 km away
Comfort Suites Raleigh Durham Airport/RTP
Show Prices
Show Prices
Show Prices
1.7 km away
Marriott at Research Triangle Park
0.5 km away
Sleep Inn Raleigh / Durham Airport
1.3 km away
Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Sheraton Imperial Hotel and Convention Center

Address: 4700 Emperor Blvd, Durham, NC 27703
Region: United States > North Carolina > Durham
Price Range: €99 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Imperial Hotel and Convention Center 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, getaroom.com and HotelQuickly so you can book your Sheraton Imperial Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Hotel Style:
#22 Business Hotel in Durham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Imperial Hotel and Convention Center staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Sheraton Imperial Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms - all are dated and OLD”
753btb, 25 Mar 2017 | Read review
“Southeast facing rooms don't have much of a view :(”
ALWP, 19 Feb 2017 | Read review
“Dont leave without trying one of Phillip's omelettes”
AaronDCoston, 19 Aug 2016 | Read review
“Higher floor”
TravlBusiness, 30 Jul 2016 | Read review
“Club level is best option for value”
reni_p_n, 2 May 2016 | Read review
5 of 5