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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,150 Reviews from our TripAdvisor Community

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Showing 1,145: English reviews
Anderson, SC
Reviewed yesterday NEW

We have stayed at this hotel dozens of times over the past few years. It's a great hotel, and the staff is wonderful. This time, they went out of their way to help me with some last minute changes to our reservation, and to get us into our room when we arrived about 4 hours before check-in time.

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Helpful?
Thank RKHP
Akron, Ohio
Reviewed 4 days ago NEW

In august I was traveling from Ohio back to florida. My knee was in pain from driving. I checked online for a spa hotel for the night. Embassy Suite spa and golf resort came up. They accept dogs too. So I booked a massage and a night at the resort. After the massage I slept like a baby. Pain was...

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Helpful?
Thank lauranS9743JH
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are glad that you chose to stay with us during your stop on the way to Florida! We are sad to hear that you were in pain from your knee, but are glad to hear that you were able to receive excellent service from our Spa Botanica to get relief from your pain. We...

Augusta.
Reviewed 5 days ago NEW

The rooms need to be updated especially the bathroom and Cleaned more throughly. The breakfast wasn't that bad. The room is okay for one or two people but not more. It's very cramped especially in the bathroom.

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Helpful?
Thank Tricia M
Reviewed 6 days ago NEWvia mobile

Rooms were very clean Very well organized Would Recommend Breakfast was really good Try the omelette station very good plenty to chose from. Free evening cocktails free nice atmosphere Overall Great Job

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Helpful?
Thank Vincent J
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are delighted to hear that you enjoyed your stay and took advantage of our cooked to order omelette station. It is our goal to ensure that every aspect of your stay exceeds your expectations and makes your time away from home as enjoyable as possible. We welcome you to join us again in the...

Kannapolis, North Carolina
Reviewed 1 week ago NEW

Service was great except the social hordes. No personalities, very rude, blamed 2 drinks on Cabarrus County ordinance! Mrytle Beach Embassy Suite & Greenville SC is not like this. This is a seller for the Hotel!

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Helpful?
1Thank Jmwar
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are sorry to hear that you did not enjoy your time during the Manager's Evening Reception. I do understand your frustration on the 2 drink limit, however; based on our local Alcohol Beverage Commission that regulates businesses that serve alcohol, we are legally limited to serving 2 free alcoholic beverages at our nightly manager's...

Atlanta, Georgia
Reviewed 1 week ago

Close to Christmas lights show at Charlotte motor speedway. Great value and service. Best breakfast with everything imaginable. Front desk employees at checkin and checkout were excellent. I would definitely stay here again.

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Helpful?
Thank Cynthia W
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so pleased to hear that our front desk staff were able to take care of your needs and that you enjoyed the breakfast each morning. Hope you were able to visit the Christmas light show at the speedway. We look forward to seeing you in the future and exceeding your expectations on that...

United States
Reviewed 1 week ago via mobile

Hanging out with my brother. Stayed here for Saturday night. Hotel is very nice. Breakfast is always awesome at embassy suites. There are numerous places to eat around the hotel. The concord outlet mall is about 5-10 minute drive. The hotel shuttle will drop off and pick up within a reasonable distance.

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Helpful?
Thank Kennywayne2012
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is wonderful to hear that you enjoyed your time during your recent stay to our property! We hope you were able to make it over to the Concord Outlet mall and take advantage of the Holiday deals some of the stores were offering. We do look forward to seeing you again on a future...

Charlotte, North Carolina
Reviewed 1 week ago

My wife and I needed to be out of the house overnight to get away but stay in town. We came across this hotel last minute and discovered a great deal. The stay was outstanding and we enjoyed the front desk clerk who assisted us with our requests of the evening.

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Helpful?
Thank DonE55
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are glad to hear that you chose us as your home away from home for the evening! It is also great to hear that the front desk staff was able to assist you in all of your needs during your stay. We do hope to see you again on a future visit with us...

Charleston, South Carolina
Reviewed 1 week ago

Our room was on the 3rd floor, check-in was quick and the staff were so kind. I had just found out of a sudden death in our family. Love the suite with 2 sinks and multiple mirrors everywhere that helps when woman are sharing a room.

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Helpful?
Thank marylou72
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are glad to hear that you enjoyed your stay. We are sorry to hear about death in your family. I do hope that you are able to visit us again in the future! Safe Travels. Kristen M.

Minneapolis, Minnesota
Reviewed 2 weeks ago

My husband and I stayed here for a conference and had a really great time. The breakfast service for guests far exceeds my experience at most chain hotels. The room we stayed in was clean and spacious. The banquet and presentation rooms were perfect for our group and the coffee service kept up with everyone very well. I cannot say...

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Helpful?
Thank Trish S
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so glad that you enjoyed your stay with us during your conference! We do hope that you will be able to return for a non-conference stay and be able to enjoy even more and explore! Safe Travels. Kristen M.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Region: United States > North Carolina > Concord
Price Range: €100 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a big hotel, so pick a lower floor and take the stairs if you don't want to wait for the elevator.”
 of 5 bubbles 861trishs, 21 Nov 2016 | Read review
“I've stayed all over this hotel and haven't found a room yet that wasn't great.”
 of 5 bubbles kevnles2010, 10 Nov 2016 | Read review
“All very quiet. Higher floors might cut down on noise from the breakfast area since it's in the atrium.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Ask for a KING room If not, you may get a room with just double beds...very comfortable BUT also very small for two.”
 of 5 bubbles Comanchero26, 3 Nov 2016 | Read review
“Fifth floor carpet is dirty and stained”
 of 5 bubbles braffaele67, 1 Nov 2016 | Read review
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