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Country Inn & Suites By Carlson, Concord (Kannapolis)

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Country Inn & Suites By Carlson, Concord (Kannapolis)
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335 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Concord NC, United States
1 review
Reviewed 5 days ago NEW

Used booking.com to reserve but hotel had no record of my reservation. Rowdy party/fight in room next door eventually needed police to remove the offenders. Hotel staff far too slow in dealing with potentially dangerous situation and seemed unconcerned the next day in talking about it.

Review collected in partnership with Country Inns & Suites By Carlson

Thank th0rnsc
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

Nice hotel, friendly staff and clean rooms. Great deal for the money. Whirpool not working but wasn't a big deal to us. Would definitely stay at this hotel again. Lots of variety for breakfast and large room.

Thank meems53
1 review
Reviewed 21 October 2016

The hotel is conveniently located near I-85 and many restaurants and stores. There is a pool and hot tub located there. The hot tub was not working during my visit. There is a complimentary breakfast served in the mornings but I wasn't told about it during check-in. The rooms and cleanliness of the place was standard. The value is great... More 

Review collected in partnership with Country Inns & Suites By Carlson

Thank Jacqueline N
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 October 2016

Rooms were nice. The set up of their suites with a full separate room with a door makes for an enjoyable evening when the kids are in bed. The hot tub wasn't working and based on reviews seems to consistently be out of service. They fall short on customer service. It didn't ruin our stay, but definitely room to improve.... More 

Thank Ben B
Missouri City
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 October 2016

Staff was unconcerned regarding (1) someone trying to enter room late at night, (2) phone did not work - maintenance on vacation - had to use cell to call desk, (3) breakfast items cold or nonexistent

Review collected in partnership with Country Inns & Suites By Carlson

Thank wmb123
country580, Manager at Country Inn & Suites By Carlson, Concord (Kannapolis), responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. More 

21 photos of this hotel

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Room/Suite (7)
Bathroom (3)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Country Inn & Suites By Carlson, Concord (Kannapolis)

Address: 580 Dickens Pl NE, (I-85 at Exit 60), Concord, NC 28025-2448
Region: United States > North Carolina > Concord
Price Range: €80 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Concord (Kannapolis) 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Country Inn And Suites Concord
Country Inn & Suites Concord Hotel Concord
Hotel Style:
#6 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Concord (Kannapolis) staff and other travellers.
1 question
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Edinburgh, United Kingdom
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Concord (Kannapolis) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't know I never got to stay!!!!”
 of 5 bubbles 176deannal, 23 Sep 2016 | Read review
“Most of the rooms at this hotel have nice views”
 of 5 bubbles sweetcheekz30, 20 Jun 2016 | Read review
“Suites are the best”
 of 5 bubbles marshallandreaa, 13 May 2016 | Read review
“STAY OUT OF ROOM 423 - No Hot Water in shower - Management doesn't care”
 of 5 bubbles TOOTRAVEL5, 17 Dec 2015 | Read review
“rooms on the 2nd floor seem to be quiet and always clean”
 of 5 bubbles 271mickeya, 28 Oct 2015 | Read review
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