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Hilton Garden Inn Charlotte/Concord

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Hilton Garden Inn Charlotte\/Concord
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545 Reviews from our TripAdvisor Community

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Showing 539: English reviews
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Williamston
Reviewed 5 days ago NEW

This wonderful hotel is located in a great location close to lots of area attractions and shopping! The rooms are very clean and comfortable and the staff is A++! It cost extra for the cooked to order breakfast, but it well worth the small price they charge.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tigerpack1
Orlando, FL
HOTEL’S FAVOURITE REVIEW
Reviewed 16 November 2016

This HGI is top notch. The location is awesome. You are a few blocks from many places to eat and the Concord Outlet Mall. If you are going to attend the Charlotte Speedway this is a great base camp. If you need to spend the night and catch a flight out of Concord Airport this HGI is the best place...

Review collected in partnership with Hilton Garden Inn
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Thank ncolon60
About Hotel's Favourite Review
Charlotte, North Carolina
Reviewed 1 week ago

I was here a few days ago for a conference meeting. The staff and everyone I came into contact with was very friendly. The location is ideal for lodging, dining and shopping and right off the interstate. Great Wolf Lodge is across the street, NASCAR speedway is less than 2 miles away and Concord Mills outlet is only a mile...

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Helpful?
Thank CltGirl129
Dacula, Ga.
Reviewed 2 weeks ago

Room was clean and bed was comfortable. I did have breakfast one morning and it was very good. Bar was nice to have a drink 🍹 after a day of work. Exceptional staff! I would recommend this hotel. Close to great restaurants and shopping.

Review collected in partnership with Hilton Garden Inn
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Thank KrisLeavell
Concord, Massachusetts
Reviewed 2 weeks ago

From welcome to farewell, this was a great stay. Had a clean, double queen room that had great beds, new flat screen, fridge, microwave , a good dining room with better than expected food quality, and bar area with friendly and helpful staff. Staff is "can do"exceptional with special recognition to Joe the customer service "fixer" , Marah at front...

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Thank Onthetee01742
High Point, North Carolina
Reviewed 2 weeks ago

Very large clean rooms. A little misinformation given but still worth the stay. had planned a romantic getaway with my boyfriend. The hotel assured me that a particular channel was available in their cable package. When we arrived the channel was not available. after calling to the front desk we were told emphatically that the channel was provided. Needless to...

Review collected in partnership with Hilton Garden Inn
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Thank Candice B
North Carolina
Reviewed 2 weeks ago

This is a wonderful hotel. The look is modern - with coffee and infused water in the lobby. The staff was welcoming and check-in was super smooth. The room was quite accommodating and comfortable. The shower was nice - the water pressure was great and the towels were absorbent. Check-out was also quick and uneventful. The shuttle was nice enough...

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Thank cyberdiva1908
Charleston, South Carolina
Reviewed 3 weeks ago

Customer service was terrible. A/C was broken. After multiple attempts we could not get it fixed. Location was good for interstate access. Room was fine. Nothing special. Service was abissmal. If you want a place that could care less, this place is for you.

Review collected in partnership with Hilton Garden Inn
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Thank Mike T
Pulaski, Virginia
Reviewed 3 weeks ago

This place was pricey, but we knew that going in. We decided to pay a little extra and try Hilton for the first time. First off, let me say this place was CLEAN. That's the first thing that stuck out. Everything in our room was the best quality, whereas most hotels will cheap out on things. We had a specialized...

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Thank Cassey D
Reviewed 4 weeks ago via mobile

Spending 6 nights for a business/family trip. Husband for business and he brought the family. Hotel is very nice and clean and staff friendly. Personally I found the pillows impossible to sleep on and wish I brought my own but thats not a big deal. My only big complaint isn't with the hotel but just a general issue with the...

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Helpful?
Thank Amanda H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Hilton Garden Inn Charlotte/Concord

Address: 7831 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: €104 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte/Concord 3*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Orbitz so you can book your Hilton Garden Inn Charlotte/Concord reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hotel Style:
#1 Family Hotel in Concord
#1 Romantic Hotel in Concord
#1 Business Hotel in Concord
#1 Best Value Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte/Concord staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Charlotte/Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher room. The sunrise is awesome.”
 of 5 bubbles CasseyD_12, 26 Feb 2017 | Read review
“Some Rooms are on First Floor, across from indoor pool.”
 of 5 bubbles kyleem50, 19 Dec 2016 | Read review
“Room 404 was great”
 of 5 bubbles TheRobinsons57, 17 Sep 2016 | Read review
“Eat at the restaurant on site. Good place.”
 of 5 bubbles fathert2014, 10 May 2016 | Read review
“King size bed and roll in shower...”
 of 5 bubbles jarrodm669, 29 Feb 2016 | Read review
5 of 5