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Residence Inn Charlotte Concord

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Residence Inn Charlotte Concord
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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Rossburg, Ohio
Reviewed 4 days ago NEW

Almost one year to the date, I returned to the Residence Inn in Concord, NC for a business trip - and it more than lived up to the previous experience. From the welcome upon arrival to the thanks for coming at the departure - it was a great visit. The entire staff was friendly, the property was clean and attractive...

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Helpful?
Thank lab5373
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We always love to hear that our guest were able to enjoy themselves and relax during their time. Hopefully next time your in there area the weather will be more agreeable.

Newland, North Carolina
Reviewed 1 week ago

Our first floor room was not ready on arrival so we took a 2nd floor room. The room was great no complaints. I had asked for extra pillows when I made the reservations then was told they "ran out". Also they charged a pet fee which I had not been told about. I contacted hotel after check out and they...

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Helpful?
Thank Maritza G
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for time to let us know about your stay. We will look in the matters you have addressed.

Concord, North Carolina, United States
Reviewed 1 week ago via mobile

Hotel was nice, seems rather new. The staff was friendly and attentive. The hotel was rather busy with a convention at the neighboring hotel but the staff kept up and the hotel never got too loud with all the events. We will be back

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Helpful?
Thank Laura T
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to leave these kind words. We will share them with the staff and hopefully if you are ever in the area again you will give us a call.

Reviewed 2 weeks ago via mobile

I always stay at Marriott properties for both work and travel. Extremely disappointed in the cleanliness of hotel. Rooms were okay but the hallway on the third floor was horrible which makes you wonder how well they clean the rooms. Thrash in floor for all the days we were there and they cannot say that they clean them daily because...

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Helpful?
Thank Michael W
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to inform us about your stay. We will use this information to help provide better service to our future guests. We are sorry about the hot water issue and if you would like to discuss the matters further please contact us. Thank you again

Reviewed 2 weeks ago

The hotel and my stay itself was great, however I did have a meeting here and the sale manager sheree was horribly rude.I don't even understand how she has this job. Sales professionals should be PROFESSIONAL and friendly. There wasn't a friendly bone in her body. Just a bitter woman who doesn't even dress appropriately for her age. It was...

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Helpful?
Thank WestinM69
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We appreciate the feedback and will look into the issues you have presented to us.

Columbus, Ohio
Reviewed 3 weeks ago via mobile

I am currently here and disappointed in the cleanliness of our room. My husband is a platinum holder and we love our Marriotts. We especially love them since we have several kids and have the 2 bedroom suites. Upon arrival my husband checked us in and the front desk was very nice no issues there. The room was/is our only...

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Helpful?
Thank emmypierce
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Dear Guest, Thank you for taking the time to let us know about your stay with us. We will look into the matters that you have addressed. We are sorry your stay with us was not up to standard and hope if you are in the area again you will stay with us again.

Reviewed 21 November 2016 via mobile

This is an awesome place to stay! The hotel is very convenient and in a nice area! The rooms are good size and clean every time I go! The staff is always friendly and willing to do what it takes to make you feel welcome!! A lot is hotels should learn from this hotel!

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Helpful?
Thank TheTruth61
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We are always happy to hear that our guests enjoyed their time with us. If you are ever in the area again please let us know.

Asheville, North Carolina
Reviewed 15 November 2016

Staff are extremely friendly and helpful. The rooms are nice for the price. The place is quiet unless you are near the other entrances. The outer doors slam violently. Surprisingly, the fold out sofa slept well. The windows actually open. The décor is a little dated but still nice. Parking lot to building was close. Nice not to have to...

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Helpful?
Thank Ponytail2016
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to let us know about your stay. We are happy to hear you enjoyed your stay. If you are ever in the area please let us know.

Reviewed 31 October 2016

The first couple of times I have stayed here I was pleased. The location is great for work and it was clean and pretty quiet. Being a Residence Inn it offers the typical evening food and beverage during the week which is sometimes nice after being on the road for awhile and not wanting to get back out. However, the...

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Helpful?
1Thank Erin J
Keith W, Front Office Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to inform us about your stay. We have taking this information and passed it along the appropriate departments to see that this will not happen again. Hopefully if you are in the area again you will stop by to see our change. Thank you again,

Reviewed 26 October 2016

The property is very nice. The layout of the room was comfortable and spacious. However, there was some issues that directly related to accessibility. First, the door to the bedroom opens into the room and causes some space issues when trying to navigate in my wheelchair. The shelves that house the dishes, cups and glasses are very high and could...

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Helpful?
Thank Les H
Andre C, General Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to share your experience while staying at the Residence Inn Concord. The staff and I will take your advice and use them to improve our Accessible rooms. We will look forward to seeing again the next time you are Concord.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Charlotte Concord

Address: 7601 Scott Padgett Parkway, Concord, NC 28027
Region: United States > North Carolina > Concord
Price Range: €115 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Concord 3*
Number of rooms: 130
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Also Known As:
Residence Inn Charlotte Concord Hotel Concord
Hotel Style:
#3 Family Hotel in Concord
#3 Business Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charlotte Concord staff and other travellers.
2 questions
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Fort Collins, Colorado, United States

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Questions? Get answers from Residence Inn Charlotte Concord staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light sleepers need to avoid the entrances because outer doors slam violently.”
 of 5 bubbles Ponytail2016, 14 Nov 2016 | Read review
“we were on the 5th of 6 floors, had not problems with noise levels, even though hotel was full during our stay as well.”
 of 5 bubbles nhpbilt, 7 Apr 2016 | Read review
“High floors on the West side of the building give a beautiful view”
 of 5 bubbles RGoltsch, 11 Dec 2015 | Read review
“first floor near exit”
 of 5 bubbles mville24112, 24 Oct 2015 | Read review
“A room with a fireplace adds a nice touch. Stay in a low numbered room to connect to the Internet if that issue has yet to be resolved.”
 of 5 bubbles 571mitchelll, 8 Sep 2015 | Read review
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