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Holiday Inn Express Cherokee/Casino

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283 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Gulf Shores, Alabama
Reviewed 24 October 2016

We stay at this property every fall. Cherokee provides easy access to the Great Smokey Mountain National Park and the Blue Ridge Parkway. This year we were pleased to see they have recently redone the entire property. Everything is fresh and clean - lobby, rooms and breakfast area. The staff was excellent - friendly and helpful. The only complaint I...

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1Thank Jeanie B
Reviewed 24 October 2016

Across from the casino. People coming and going all night, laughing, carrying on, shouting part of the time. Could hear them in the parking lot shouting. Finally called the front desk at 4 am. Was quiet for awhile. Pillows smelled of smoke, the room didn't, but the room was very musty, stale upon entry. Had to run the fan a...

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Thank Chuck B
IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Chuck B, First of all, thank you very much for your recent stay at our Holiday Inn Express & Suites Cherokee Casino, NC. I am so sorry to see you did not enjoy your overall experience with us, especially with the noise, bed condition and the pillow. We will address this concern. We’d like to obtain some additional detail...

Kingston, New York
Reviewed 17 October 2016

Nice hotel just outside downtown area, across from Harah's casino. Nice , friendly staff. Clean room, comfortable bed. Nice breakfast. Good restaurants across in casino. If you like to gamble, very convenient. Nice spa in casino. 5 minutes drive to Cherokee Indian museum and shopping area. 10 min. drive to blue ridge parkway. Check in was fast.

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1Thank dineshparikh5
Florida
Reviewed 14 October 2016

What a disappointment compared to other Holiday Inn Express hotels I have stayed in for many years now. Bed was a lumpy mattress, pillows were flat, given a room outside the ice machine that someone needed to fill every morning at 6am, faced the parking lot of horns blowing and sirens going off, breakfast space too small for the number...

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1Thank KimF375
IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear KimF375, Foremost, thank you for choosing the Holiday Inn Express hotel brand for your travel needs. I appreciate you taking the time to provide feedback on your recent stay with us. It is regrettable that the bed and room amenities did not leave you impressed, and that the breakfast experience and noise disturbance were not at par with your...

Dayton, OH
Reviewed 10 October 2016 via mobile

Wonderful Holiday Inn and Express . One of the best. Rooms are large, great breakfast with such a variety. Staff is wonderful told us a heat place to each in the next town over. will stay again when in the area. right across street from casino via a walking bridge.

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Thank monkey12
Douglasville, Georgia
Reviewed 9 October 2016

quick trip to the mountains for weekend,primarily to go to Harah's. Room ready when checked in, fast. Large room, coffee maker, micro, fridge. Average bathroom. Walking distance to casino, ok but wouldnt want to do it in Dec-Feb, no shuttle service from hotel I was told. Overall very good, But worth 250.00 for Saturday night stay, not really but hotels...

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Thank fishboy66
Oakville, Canada
Reviewed 5 October 2016

The service is good. The location is great. Ample Parking. The rooms are newly renovated and the you can smell the new carpet. The walls are not entirely sound proof. Clean and confortable beds. Slow internet service.

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1Thank PeterT55
IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear PeterT55, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our service level and beds. On the other hand, we would like to apologize for the inconvenience caused by the noise level during your visit...

Westville, Indiana
Reviewed 27 September 2016

Hotel was clean and bed was comfortable. Only major problem was the door to the room we had difficulty opening. After inserting Key Card door would be stuck. Not much to do in area. Restaurants are very minimal and not very clean. This hotel is good for an overnight only. I would not recommend spending to much time in the...

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2Thank 702francesw
Reviewed 21 September 2016

Clean, convenient to the National Park and to the attractions in Cherokee itself. Free breakfast was good. Room was spacious and modern. The casino is right across the street. We mostly visited the Cherokee Museums etc on the reservation.

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1Thank Art D
Comer, Georgia
Reviewed 14 September 2016

Had a room on the second floor. Room was extremely nice & clean. There was a free breakfast that included hot and cold food. I would highly recommend this hotel. The only negative thing I had was that on Sunday morning at 7:00 am, the trash truck came too dump the hotel dumpster. It was a little loud and woke...

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2Thank Anthony S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Let the Cherokee Holiday Inn Express Hotel & Suites be your center of operations when you visit the Cherokee area. Located at the entrance of Harrah's Cherokee Casino our brand new hotel is also just minutes from the Great Smoky National Park, trout fishing, whitewater rafting and Cherokee historical attractions. Our 93 room property not only offers beauty in landscaping and architectural design, it offers the latest in technology and superior customer service to make your stay a truly unique experience. Our spacious rooms are beautifully furnished and are equipped with high speed internet, state of the art telephone system with voice mail, remote control cable TV, irons, ironing boards and hair dryers. There are 16 suites and four ADA accessible rooms for those who might need expanded options. Your complimentary breakfast will be served in our beautiful two story Great Room which features a massive stone fireplace. You will enjoy working out in our well equipped fitness center overlooking our courtyard and pool area. When you visit Cherokee you don't have to gamble on comfort or convenience. At Holiday Inn Express Hotel & Suites great service is always a sure bet. ... more   less 

Additional Information about Holiday Inn Express Cherokee/Casino

Address: 376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: €87 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cherokee/Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi in my 1st floor room was more than fast enough”
 of 5 bubbles ryanmY1816HO, 22 Feb 2017 | Read review
“We had a corner suite on the third and top floor....Super quiet.”
 of 5 bubbles zdrakas, 1 Nov 2016 | Read review
“Reserve your room well in advance. there were at leats 3 parties turned away while we were checking in. They were fully booked.”
 of 5 bubbles PeterT55, 5 Oct 2016 | Read review
“We only spent one night and like I said room we had was clean. That is my priority.”
 of 5 bubbles 702francesw, 27 Sep 2016 | Read review
“Ask for a room that faces the street. You won't hear the trash truck that way.”
 of 5 bubbles anthonysO6847FW, 14 Sep 2016 | Read review
5 of 5