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Fairfield Inn & Suites Cherokee

344 reviews
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Traveller (25)
Room & Suite (27)
Dining (5)
Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (344)Write a Review
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Traveller rating
139
117
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LanguageEnglish
139
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54
23
11
Show reviews that mention
All reviewsdirectly across the streetharrah's casinofront deskroom was cleanevent centerwould stay here againfree breakfastsausage pattiesnice hotelking roomindoor poolyogurtmake your own wafflesroom keyexercise rooma great place to stayeasy access
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91 - 95 of 344 reviews
Reviewed 13 January 2016

We have stayed here several times. It is right across the street from the entrance to Harrah's Casino, less than a block walk! We were in there for a Saturday night concert at Harrah's event center. As usual our stay at Fairfield was great. We...More

1  Thank jeffersonlady
Response from Anthony W, Front Office Manager at Fairfield Inn & Suites CherokeeResponded 16 January 2016

Thank you for taking the time to complete a survey about your recent stay. It is great to hear that you found our rooms to be clean, you enjoyed our hot breakfast, and you found our staff to be friendly and professional. I hope that...More

Reviewed 11 January 2016

This Fairfield Inn is directly across the street from the Harrahs casino, with a very helpful staff, clean rooms, and a good breakfast included. This was our third time staying here and probably won't be our last.More

1  Thank geo08
Response from Anthony W, Front Office Manager at Fairfield Inn & Suites CherokeeResponded 13 January 2016

Thank you for taking the time to complete our survey on your recent stay. I am glad you found our property close to Harrahs casino, our staff helpful, clean rooms and enjoyed our complimentary hot breakfast. I hope that you will continue to stay with...More

Reviewed 5 January 2016 via mobile

This hotel is short walk to Casino doesn't mean its trashy. It's great hotel for stopover to great smoky park, if you need more luxurious motel not the trashy local one with annoying staffs. Staffs have Marriott standard manners, polite, and professional. Mattress is what...More

Thank Tannertan
Response from Anthony W, Front Office Manager at Fairfield Inn & Suites CherokeeResponded 9 January 2016

Thank you for taking the time to complete a survey on your recent stay. I am glad that you found our hotel close to the casino, close to the Great Smoky Mountain National Park, and found our staff to be polite and professional. I hope...More

Reviewed 4 January 2016

Very good hotel right across the street from the casino. It is closer to walk to the casino from this hotel then the actual casino hotel. This hotel sees a lot of business and the rooms are showing some wear and tear. If they keep...More

Thank davidludwig2005
Response from Anthony W, Front Office Manager at Fairfield Inn & Suites CherokeeResponded 6 January 2016

Thank you for taking the time to complete our survey. I am glad to hear our property is conveniently close to the Casino. We appreciate your feedback on maintaining our rooms your information is very important to us as we use it in our continuing...More

Reviewed 1 January 2016 via mobile

We stayed here for New Years, the room was a bit muggy and there were hairs in shower so needless to say we didn't use it. It didn't look like the toilet had been cleaned either. We weren't in the room long enough thank goodness.More

Thank Taylor190
Response from Anthony W, Front Office Manager at Fairfield Inn & Suites CherokeeResponded 6 January 2016

Thank you for taking the time to complete our survey. I am sorry to hear and apologize your room smelt muggy and there was hair in the shower. I have shared your feedback with our Housekeeping staff to ensure this was an isolated issue. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$129 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (27)
Dining (5)
Questions & Answers
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S Margaret P
25 May 2017|
Answer
Response from wbrindle2016 | Reviewed this property |
I think they all have mini fridges and micros
0
Votes
Marlene T
31 January 2017|
AnswerShow all 3 answers
Response from Laura G | Property representative |
We have a Hot, Complimentary breakfast from 6:30 am till 10:00 pm. It is set up buffet style. We offer Scrambled eggs, Cheese Omlets, 2 varieties of sweet bread, 3 types of cereal, 2 meats, waffles, oatmeal, 2 types of... More
0
Votes
tonga69
21 August 2016|
AnswerShow all 4 answers
Response from HHampton | Reviewed this property |
Breakfast is included for those who desire it. There is a choice of cereals, hot cakes, breakfast breads, toasts, bagels, scrambled eggs, pork or turkey sausage/ bacon, fruits, apple or orange juices, ...coffee,. tea, & hot... More
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123
Room Tips
"If gambling this is the place to stay if you cant stay in the casino hotel."
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"If you have to stay here, choose the room at top floor as the sound proofing is terrible!"
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"We were on the 2nd floor in a King, not road facing."
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"Stay away from the lobby and elevators since there may be partiers coming home late."
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