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Cherokee Grand Hotel

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1 room 2 adults 0 children
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Cherokee Grand Hotel
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255 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Bedford, United Kingdom
Reviewed 16 October 2015

Stayed here with a group of friends whilst riding the Blue Ridge Mountains on motor bikes. Cherokee is a "Dry" town, so we decided to stay close to the Casino so we could have a drink as its the only place in town you can get one. Hotel is just over the road from the casino so very handy. Check...

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Thank Red1301
Reviewed 13 October 2015 via mobile

I have read all the terrible reviews and feel that none can even come close to the way I was treated by both the hotel and by everyone connected with the reservation. The hotel had my credit card and slapped a large amount for a cleaning fee on it when I had done nothing wrong. I contacted everyone including the...

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5Thank Martha P
Smyrna, Tennessee, United States
Reviewed 12 October 2015

We checked in on a Saturday evening. Check-in was super easy! Front desk staff was very friendly. Thank you, Larch and Bambi! Our rooms were well-equipped and very clean. Thank you, Pam! The hotel is convenient for shopping and very close to the casino. The free breakfast was great with lots of choices. They have a free casino shuttle every...

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Thank Caryn S
Clayton, NC
Reviewed 11 October 2015

We just got back from the Cherokee Grand Hotel and I'm missing it already. This place was fantastic from the staff at the front desk to the very clean rooms, awesome breakfast, wifi, easy access to attractions, and shuttle to and from the casino. There was one guy in particular at the front desk who went above and beyond the...

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Thank Karen51916
Hungry Horse, Montana
Reviewed 4 October 2015

over all stay was very good, only problem GPS does not recognize address hotel lists on it web page, but its on main road so not very hard to find we found room to very clean and decorating was nice too.

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Thank sallymae2015
Baldwinsville, New York
Reviewed 22 September 2015 via mobile

Easy check in. Had a crib for our baby which was complimentary. Breakfast was good - juice, coffee, cereal, eggs, sausage, waffles. No fruit. Only major problem for us was NO WIFI. We had the first room off the lobby and couldnt pull a signal in our room. Even while sitting in lobby the signal was weak and very slow...

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Thank juliealiu
Bakersville, North Carolina
Reviewed 22 September 2015

Spent one night there. Room was clean, staff very friendly and helpful. Within walking distance to Harrah's Casino or they run a Shuttle. Breakfast is included. Good experience. Will stay there again.

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Thank Freida Y
Johnson City, Tennessee
Reviewed 14 September 2015

Placed reservation well in advance of trip. Check in was a nightmare. It was 3:50 check in was at 4:00 several people trying to check in nothing was moving very fast. Finally got into our room and when it came to shower time we only had 1 towel and 1 wash cloth. The reservation was a room for 2. the...

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Thank Mike K
Reviewed 9 September 2015

Spent one night here and we were pleased with the property. The staff were very helpful and informative about the area. Our room was king with a view of the Harrah's casino. The room was very clean and spacious. The breakfast had something for everyone. Coffee, juice, toast, waffles, eggs, sausage, etc. Over all a very good experience.

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Thank RICK E
Chattanooga, Tennessee
Reviewed 20 August 2015

We stayed on the ground level. The bathroom was nasty with ants and bugs in the floor.We would not take our shoes off or take a shower in that nasty bathroom. Not to mention we paid a $150,00 a night for that dump! There were no vacancy otherwise we would have stayed somewhere else and will never stay there again.

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3Thank susan b

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 

Additional Information about Cherokee Grand Hotel

Address: 196 Paint Town Rd, US 441 and US 19, Cherokee, NC 28719-8134
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: €68 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
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Also Known As:
Inn Of The 7 Clans
Inn Of The Seven Clans Hotel Cherokee
Ramada Cherokee
Cherokee Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Cherokee Grand Hotel staff and other travellers.
5 questions
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Anderson, South Carolina
georgia
over a year ago
Spartanburg, South Carolina
10 months ago
Willow Spring, North Carolina

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Questions? Get answers from Cherokee Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are there to gamble, ask for a room toward the stairwell if you don't mind the walk. A very short enjoyable walk to Harrahs.”
 of 5 bubbles glynr34, 23 Feb 2017 | Read review
“Second floor room 209”
 of 5 bubbles dmf242017, 29 Jan 2017 | Read review
“318 is at the end of the hall quite. View out the window back of a mountain.”
 of 5 bubbles Tequlliafamily, 30 Dec 2016 | Read review
“excellent coffee”
 of 5 bubbles 956jennya, 2 Nov 2016 | Read review
“Room 107 is 2 doors down from the hotel's laundry room. It can get a little noisy when the staff is washing linens.”
 of 5 bubbles 41kayn, 8 Oct 2016 | Read review
5 of 5