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Charlotte Marriott SouthPark

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Traveller (41)
Room & Suite (22)
Dining (1)
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Overview
  • Excellent49%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
“m club”(9 reviews)
“room updates”(2 reviews)
Free Internet
Free Parking
Breakfast Buffet
Outdoor pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Charlotte Marriott SouthPark
Special Offer: Pampered Pet Package
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Offers from Charlotte Marriott SouthPark
Special Offer: Pampered Pet Package
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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Traveller rating
38
22
9
5
6
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Time of year
LanguageEnglish
38
22
9
5
6
Show reviews that mention
All reviewsm clubrecent renovationsroom updatesevening appetizersrooms are beautifulthe concierge loungeinfused waterhardwood floorsaaa ratesouth parklarge tvlocation is greatfirst floornice propertyhigher floorrecommend staying herelobby area
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1 - 5 of 80 reviews
Reviewed 1 week ago

It is a nice enough hotel except they don’t clean the rooms. Currently here for 4 nights and they have only cleaned the room once. They made the bed but never cleaned. Like I poured soda in a glass in the room the glass was...More

Thank Mike12345abcd
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 6 days ago

Mike12345abcd, Please accept my apologies for the insufficient service you have received from our Housekeeping department during your stay. I understand that you would not expect this kind of situation to occur at a Marriott; and certainly, this is not what we expect to occur...More

Reviewed 4 weeks ago via mobile

I enjoyed my one night stay at the Marriott SouthPark. The M Club was a highlight of my stay. As a Gold Elite member I was allowed access to the lounge. I arrived just in time for the evening hor d’oeuvres, which were great. This...More

Thank 2jzge215
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 3 weeks ago

2jzge215, Thank you for sharing your wonderful comments about your recent stay. We are delighted to hear that you pleased with the upgrades we recently made to our rooms and the addition of the M Club Lounge. It was certainly our hope that these enhancements...More

Reviewed 20 March 2018 via mobile

We were in town for the NCAA BASKETBALL TOURNAMENT and whenever we’re in Charlotte we try to always stay here. With the recent renovation that makes this even better than before why would I ever stay anywhere else in Charlotte?? With the mall across the...More

Thank apbayhill
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 4 weeks ago

apbayhill, I am so happy to hear great comments like these from repeat guests, such as yourself. As a city, Charlotte is thrilled to have the opportunity to host the NCAA Tournament; and as a hotel, we are delighted to hear that you have chosen...More

Reviewed 19 March 2018 via mobile

This Marriott has been renovated and is chic, modern, well appointed. Full amenities in each room, tile shower, great television services (watched Netflix). Super fast room service, high end shopping adjacent to hotel and at a huge nearby mall. Staff very accommodating and very nice...More

Thank tourismgoddess
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 4 weeks ago

Tourismgoddess, Thank you so much for taking the time to offer your compliments about our location, our staff and our recent renovation. We are always looking for ways to better our guest's experience, keeping in mind what we would like if we were a guest...More

Reviewed 17 March 2018

DO NOT STAY HERE!! LADIES...YOU ARE NOT SAFE at the CHARLOTTE MARRIOTT SOUTHPARK!!!! My room was robbed March 15th...Jewelry, cash and credit card stolen (immediate/numerous fraudulent charges made). I called to speak with hotel General Manager...I was told that I could only speak with the...More

Thank pjrchgo
Response from Kris H, General Manager at Charlotte Marriott SouthParkResponded 4 weeks ago

pjrchgo, I am so sorry to hear about the incident that occurred while you were a guest at our hotel. I am aware that a report was submitted to our Corporate Claims office and that you are currently in contact with one of their representatives...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$124 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Charlotte
#9 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Charlotte
#9 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (22)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Kathryn L
29 September 2017|
AnswerShow all 5 answers
Response from Hans K | Reviewed this property |
I believe they do allow service dogs - in fact by law they have to? Agree with the other response - mostly a parking lot - however there is a nice walk towards the left (exit) where you will find some grass spots - I ran... More
1
Vote
Chiki2399
14 September 2017|
AnswerShow all 8 answers
Response from Valerie P | Reviewed this property |
Yes, they serve breakfast.
1
Vote
Room Tips
"Somewhere else, the courtyard while not as modern service is excellent and consistent which cant be said for..."
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"IF you want a bath it has to be the 1st or 2nd floor."
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"top floor is lovely"
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"Away from the elevator"
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