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Charlotte Marriott SouthPark

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#53 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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Charlotte Marriott SouthPark
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493 Reviews from our TripAdvisor Community

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Showing 481: English reviews
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Jacksonville, Florida
Reviewed 4 days ago NEW

The staff at this hotel are great - super friendly and nice. The rooms are nicely designed and the beds are comfortable. The deal breaker for me was the SUPER strong scent that they pump into the lobby and throughout the hotel. It gave me an instant headache as soon as I walked in and it remained a low grade...

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Helpful?
Thank Sara D
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Sara D Thank you very much for choosing to stay with us. We truly appreciate your business. I am very sorry that the scent in our hotel caused a headache which disrupted your stay. Our goal is to provide each guest with a wonderful experience in all aspects of their stay, while we are happy to have exceeded your expectations...

Charlotte, North Carolina
Reviewed 5 days ago NEW

Gorgeous room renovation in this Marriott in Charlotte at South park. So fresh, clean and everything updated including bathroom and a brand new glass enclosed marble shower. Dark, laminate wood flooring with a tasteful chaise, large flat screen tv and all new furniture and light fixtures. This looks like a boutique hotel. Big plus, a magnifying mirror in the bathroom...

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Helpful?
Thank barcel0na9
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear barcel0na9, Thank you so very much for your kind words and thoughtful review. We are so glad that our room product and service from Jenna exceeded your expectations. I am sorry that it did not result in a higher rating for the hotel, but do hope that it was enough to bring you back on your next visit.

Forest City, North Carolina
Reviewed 1 week ago NEWvia mobile

Dollar for Dollar for my child this experience was better and more inclusive than the Great Wolf Lodge. We enjoyed the one night Pinked out American Girl package immensely. It was for my 12 year old daughters birthday and it was worth every penny. Thanks so much for making her special day all the more so.

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Helpful?
Thank Rhianna78
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Rhianna78, We are so happy that your daughter enjoyed her birthday. Thank you for choosing us to play a small role in such a special day! We hope to see you both again very soon.

Reviewed 1 week ago

Had to stay at this hotel for a business trip and it was amazing. I highly recommend anyone if you need to stay in Charlotte (not downtown). The location is perfect and the bar is great. This hotel is an absolute must!!!

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Helpful?
Thank nbregenzer85
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

nbregenzer85, Thank you for your kind remarks about your stay, we look forward to having you again soon.

Charleston, South Carolina
Reviewed 1 week ago via mobile

I visited this location about 10 years ago and remembered it being nice so I booked it for a recent trip with my family. Parking was easy, staff was friendly, onsite food was good, M Lounge was just right. The room was a decent size and newly renovated, most importantly it was clean. There are a bunch of restaurants within...

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Helpful?
Thank NJVTEC
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear NJVETC, It was an honor to host you again, we are very proud of our renovation but more importantly proud of our staff. We appreciate your feedback and your business. We hope to see you again on your next visit to Charlotte.

Marietta, Georgia
Reviewed 2 weeks ago

We were in town for a family get together and all of the activities were near the South Park area....so this was very convenient. The staff was friendly and helpful. The room was clean, spacious and the bed/pillows were comfortable....contemporary décor.

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Thank ballhawg
Hildebran, North Carolina
Reviewed 2 weeks ago via mobile

This place definitely did not disappoint. We had to get away for a night and this was so perfect. Crisp, clean room with so many updates it helps to transport you away from reality, even if just for a night. The marble laden bathroom is so bright and modern, just beautiful. Luxurious shower with a raindrop shower head and handheld...

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Helpful?
Thank Judy B
Huntington, West Virginia
Reviewed 3 weeks ago via mobile

So we have stayed here several times. Always love but since the recent renovations BY far best marriott we have stayed in between Huntington WV and Boca Raton! Clean , friendly and so close to mall! Love this place !!

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Thank Lisa H
Greenville, SC
Reviewed 3 weeks ago

I stayed here for two nights for business. This hotel is conveniently located near great shopping and restaurants. I had a king sized bed and it was extremely comfortable. A large flat screen that came with options to sign into Netflix, Hulu and Pandora. Very nice options. The room was clean and the staff was wonderful. My only issue is...

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Helpful?
Thank blackwidowinsc
Arnold, Maryland
Reviewed 3 weeks ago

I can't say enough about the staff. They were friendly, helpful, and often took the time to "chat" for a couple of minutes. They made you feel welcome and well taken care of. The room was not to my taste, very stark, modernistic. A look I suppose a designer got paid to create. No carpet, no pictures, stark white walls,...

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Helpful?
Thank 907RichardS907
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear Guest, Thank you so much for taking the time to review your stay on TripAdvisor. We are so happy that our staff made you feel welcomed and made sure you were well taken care of! We are very dedicated to providing our guests with a very special experience and your happiness is our biggest concern. However, I will share...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: €128 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Green Hotel in Charlotte
#6 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff is great”
nbregenzer85, 13 Apr 2017 | Read review
“Get a room on a higher floor and away from the elevators which are noisy.”
907RichardS907, 28 Mar 2017 | Read review
“third floor completely redone”
que2017, 2 Mar 2017 | Read review
“6th floor was nice.”
GracefulMB, 5 Feb 2017 | Read review
“Never near an elevator”
LandofHopesandDreams, 24 Jan 2017 | Read review
5 of 5