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Charlotte Marriott SouthPark

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#55 of 174 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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Charlotte Marriott SouthPark
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467 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Jacksonville, Florida
Reviewed 3 days ago NEWvia mobile

Stay in a different property. This property is in a desirable location, but the product is old & in the middle of renovation. The air quality in the rooms is horrible. (Picture- dirt.) The reservation wasn't accurate despite Marriott status and a confirmation number - it's created a problem when I checked in. Then it was on to the first...

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Helpful?
Thank 30ADream
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear guest, Thank you for taking the time to review our hotel. I am happy to hear that our hotel location was ideal for you. However, I would like to apologize on behalf of the other concerns you've encountered. We strive to ensure we reach for a 5 and it seems as if we have fell short of your expectations....

Anniston, Alabama
Reviewed 5 days ago NEWvia mobile

We did not stay here by choice but were part of a wedding group. First of all, the "Club Floor" hospitality room is under renovation therefore not available to guests. Our rooms were not ready when we arrived so we were grateful to an accommodating staff member who opened the empty bar for us. On the Saturday of the wedding...

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Helpful?
Thank Josephine8647
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear Guest, Thank you for choosing the Marriott and taking the time to share your recent experience with the TripAdvisor community. I am happy to hear that one of our staff members was accommodating and opened the bar for you to enjoy while you waited for your room. However, I would like to apologize on behalf of the other concerns...

Boone, North Carolina
Reviewed 1 week ago

Stayed three nights during Christmas 2016. Great rates ($118 average) at slower seasonal times. Couldn't ask for a better location near restaurants, shopping, and Southpark area neighborhoods. Very safe and comfortable. Quiet. Under renovation, but no noise when you need calm and quiet. Very friendly staff. The Marriott Reservation person went out of her way to provide us with additional...

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Helpful?
Thank mtnpainter
Fayetteville, North Carolina
Reviewed 2 weeks ago

We decided to stay here using our points up & we are glad we did. It was a nice hotel- we were pleasantly surprised inside because the location seemed sketchy but we had no issues at all. The staff was very welcoming too! We loved our room, very spacious & large shower! We would definitely stay here again on our...

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Thank Calandria H
Reviewed 22 November 2016 via mobile

I"m a Marriott Silver Member so I stay at alot of Marriott Hotels. Overall our stay was good. This trip was for pleasure not business. First the disappointment. I reserveI made reservations via the Marriott app for 2 rooms with 2 Queen beds about 2 months before our stay. Then I called to confirm about 2 weeks prior to arriving....

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1Thank SCtravelers2012
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear Guest, Thank you for taking the time and writing a review on our hotel. We are so happy you enjoyed the location of our hotel. However, we would like to apologize for the inconvenience with the type of room you were given. We hope to have you visit us again. Thank you!

Reviewed 17 November 2016 via mobile

Arrived on Monday around 4:30 pm. Unpacked and went out for dinner, upon our return we were advised that we had to move to another room. Three separate reasons given to us why we had to move depending on who we spoke to. Candidly, the management team didn't care a bit that we were inconvenienced. Tuesday they cleaned the room...

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Helpful?
Thank Michael B
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear Michael B, Thank you for taking the time to share you recent experience at our hotel with TripAdvisor. I would like to apologize on behalf of the concerns you have expressed. It is important to us to reach for 5 stars but it seems we have fell short of your expectations. I will make sure to share your feedback...

NYC
Reviewed 17 November 2016 via mobile

It's a somewhat older Marriott in Charlotte. Relatively clean and they seem to be doing renovations on some areas as we speak. That said, it won't win any design awards - a bit dated and showing a bit of wear. Room was clean and the housekeeping seemed to be on it. Good location if you need to be in Southpark,...

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Thank OhFranklin
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear Guest, Thank you for taking the time to write a review on our hotel. We are very glad you enjoyed your stay at our hotel as well as enjoyed the location. We hope to have you stay with us again!

Fayetteville, North Carolina
Reviewed 16 November 2016

Beautiful hotel! The staff was nice and helpful. The hotel smells marvelous! Our room was really nice as well. We did not have a refrigerator in or room and when we asked for one it was delivered immediately. There was not a microwave in our room either. They do have a restaurant, so guess they are trying to get guest...

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Thank Azazarus
Newport News, Virginia
Reviewed 14 November 2016 via mobile

Very clean rooms, nice comfortable bed. Roomy bathroom, clean towels, with natural mouthwash, large television with remote control, waling distance to shopping mall, drug store and grocery store, restaurants and public transportation.

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Thank LadyEll
Rochester, New York
Reviewed 7 November 2016

Good location, near lots of commerce. Nice lobby and bar. They are renovating their club, so I can't give a review on that. Service was friendly and professional - nothing to complain about there. The rooms are tired and dated, though. Chipping wood work, tiles, grout and caulking that were in need of repair. Mis-matched carpeting in the halls. It's...

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Helpful?
Thank nmhen
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear Guest, Thank you for choosing the Marriott and for taking the time to share your recent experience with the TripAdvisor community. I am happy to hear that our hotel location is good and that our staff was friendly and professional. We are in the process of renovation our hotel. We look forward to having your stay at our hotel...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: €134 - €292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Luxury Hotel in Charlotte
#6 Green Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One wing is predominantly under renovation; ask about your proposed room location.”
 of 5 bubbles mtnpainter, 8 Jan 2017 | Read review
“We had 1st floor close to the back & it was quiet & close to parking”
 of 5 bubbles calandriah2016, 6 Jan 2017 | Read review
“Great suburb hotel close to the best shopping / restaurants in Charlotte”
 of 5 bubbles SusanB0228, 7 Nov 2016 | Read review
“I got to view a cement wall out my window.”
 of 5 bubbles Binky_610, 7 Nov 2016 | Read review
“request Fl2/3 several rooms from the elevators”
 of 5 bubbles CRA22, 21 Sep 2016 | Read review
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