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BEST WESTERN PLUS Sterling Hotel & Suites

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388 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Sterling Hotel & Suites
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Showing 369: English reviews
Carson, United States
Reviewed 28 September 2016

Room was very clean and comfortable; Entry and Lobby area were well lighted and welcoming. Great parking, lots of lights. Bed was very comfortable, too. Would recommend to anyone that is passing through this area. The breakfast looked very organized, but we only grabbed a couple of yogurts, sweet roll and coffee to go.

Thank Jean C
Anchorage, United States
Reviewed 27 September 2016

Hotel seemed a bit run down outside and inside. Worked for what we needed to do for one night with airport shuttle. Breakfast was nice and open early enough before our flight. Staff was very friendly.

Thank Ronald R B
Carrboro, NC, United States
Reviewed 20 September 2016

Room was clean, quiet, modern and comfortable. Fantastic pillows! Breakfast was much beyond the ordinary budget hotel breakfast. Bathroom was large with granite counter top and tiled tub. Large fluffy towels.

Thank Christopher C
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Good Afternoon, Thank you for your kind words. We have a very nice and hot breakfast. Everyone is welcome. We have a light train which runs behind our hotel to go to downtown or to go to one of the stadiums to watch a game. No need to drive. Very convenient. Again, thank you. Sincerely, Sunny

Reviewed 18 September 2016

Strictly observations: Elevators were out of service - did request a room on the ground floor and it was granted. The work out room was closed and appeared to be under renovation. The side doors were not very secure as a towel was being used too keep it from locking (see pic). Cigarette butts all over the ground. (see pic)....

Thank Spankyff
Nashville, Tennessee
Reviewed 13 September 2016

Stayed at this hotel last week for 1 night. The elevator was broken and the front desk staff said it had been broken all week. Seedy area and the doors that should be locked were propped open. My truck and my co-workers truck windows were smashed out and tools stolen. The hotel could care less. Seems it happens all the...

Thank truckworks
Reviewed 27 August 2016

This BW is close to the airport, good food right across the street, great shopping mall within 5 miles. The staff is always professional and very helpful. When we travel to Charlotte this is where we stay. Light rail service to Uptown is available just across the street.

1Thank Dennis E
Reviewed 25 August 2016

Conveniently located for the airport and Carowinds. Friendly front desk staff. Hotel is older and needs updating. Some of the rooms have stale cigarette smoke smell from when hotel allowed smoking in rooms. I think I expected more from a Best Western

Thank Skpnc
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello, Thank you being our valued guest and thank you writing a review. We are updating our hotel. Yes, we are conveniently located close to the Airport and the Carowinds. We are a 100% smoke free hotel but few people sneak in and smoke in the room. We do charge them $200.00 for smoking in the room. Again, apologizing for...

Reviewed 12 August 2016

Can't understand who certified this hotel as a Best Western "Plus" property. Seedy characters hang out in the parking lot, breakfast was unappealing, people smoked in the stairwells, doors which should have been locked were propped open. Staff seemed indifferent or poorly trained. Hotel website indicates a affiliation with "Golds Gym" but when my co worker inquired about a guest...

Thank 954lancem
Stanhope, United States
Reviewed 8 August 2016

Great for travelers en route. Clean room, well designed space, efficient for sharing. The hotel does not provide furniture that an en route traveler does not need (such as a dresser) but a desk/table was provided as well as an ample mini fridge. The sink/mirror area were outside of the bathroom which allowed for two or more to be getting...

Thank Courtney B
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello, Thank you for your kind words. Yes, all the rooms have microwave and refrigerators. We are 100% non smoking hotel. Some guests go outside the building and smoke if they have to. Again, thank you for being a valued guest for us. Sincerely, Sunny

Reviewed 30 July 2016

We enjoyed our clean and comfortable room, especially our spacious refrigerator, the large desk for our work, and nice seating area. The staff was friendly and helpful. I had to take an online course the first day while my husband participated in a conference. I enjoyed having coffee from the coffee maker in the room and fast internet while I...

Thank Heidemarie H

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Address: 242 E Woodlawn Rd, Charlotte, NC 28217-2202
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: €79 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sterling Hotel & Suites 2.5*
Number of rooms: 81
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Also Known As:
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Best Western Charlotte
Charlotte Best Western
Hotel Style:
#12 Best Value Hotel in Charlotte
#64 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sterling Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sterling Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel”
 of 5 bubbles camefromfairfield, 9 Oct 2016 | Read review
“King suites are quiet, first floor is fine, noticed no extra noise.”
 of 5 bubbles HartsvilleRoadie, 3 Oct 2016 | Read review
“not near the elevator nor ice machine”
 of 5 bubbles 697r_mib, 24 Jul 2016 | Read review
“Ask for pet friendly if you need it.”
 of 5 bubbles albertdelgarbino, 24 Jul 2016 | Read review
“A tired place in need of a clean up. Ok for airport.”
 of 5 bubbles Skypilot46, 13 May 2016 | Read review
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