We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Charlotte Airport Hotel

Show Prices
#51 of 180 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Charlotte Airport Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

451 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Charlotte Airport Hotel
See the most recent reviews
Showing 443: English reviews
Reviewed 3 November 2014 via mobile

1-when we arrived carrying 5 pieces of luggage and the Bell Man saw us and proceeded to help a lady with only 1 bag and took the rolling cart with him leaving us to try and get all our bags up by ourselves was very rude. The woman at the front desk when we checked in was very nice however...

 Report
Helpful?
1Thank Cortnie P
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Cortnie P, thank you for taking the time to review our hotel. We are disheartened that you’re most recent stay with us was less than satisfactory. Cleanliness and customer service are of up-most importance to us, as we always want our guests to leave feeling revitalized. We truly value your feedback and will share your comments with the appropriate team...

Reviewed 31 October 2014

My flight arrived late at 11:30pm, I was starving and hoped that maybe the kitchen was still open. I was delighted when the bartender told me they were still accepting orders. I ordered the roast salmon. I was weary, as it was late but decided to take my chances. Well, I'm glad that I did! I have dined at several...

 Report
Helpful?
2Thank wedgefield
Phoenix, Arizona
Reviewed 9 October 2014 via mobile

The hotel in itself is pretty nice. Nothing fancy but a good hotel for business stay. Hight floor room on i85 was not noisy with window and curtain closed. The lounge on the 8th floor is not too spacious but clean and welcoming. Breakfast selection is limited (buffet) but was OK. OJ was really bad and coffee only OK. I...

 Report
Helpful?
1Thank pferrandi
London
Reviewed 1 October 2014

I stayed here for four or five nights for my brothers wedding. We didnt spend too much time in the room because of all the prepping, but it was a good night sleep. Very clean and comfortable, and when we were at the hotel my family tended to gather in the lobby area. The staff was very friendly and were...

 Report
Helpful?
1Thank londontraveler_7
Washington DC, District of Columbia
Reviewed 29 September 2014

I've stayed here every week for 2+ years. A great hotel for business travelers or for families. The lounge has free happy hour and parking is always available. For SPG members, this hotel participates in "Make a Green Choice" as well. The front desk staff is great! Conveniently located near I-85 for roadtrippers as well. It's about a 8 min...

 Report
Helpful?
1Thank Ann G
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Ann G., thank you for making the Sheraton Charlotte your home-away-from-home for the last two years! We truly appreciate your loyalty and friendship. We are delighted to hear that our convenient location and friendly staff continue to create a memorable impression that brings you back week after week. Thank you again for taking the time out to review our hotel....

Reviewed 24 September 2014

Coming to Charlotte for car racing at Concord? The NASCAR Hall of Fame? An NFL game? Or simply to visit the city? We'd certainly recommend this Sheraton! As Starwood Preferred Guests, the Sheraton is our preferred hotel. We always seek one out in any city we plan to visit. We really enjoy the consistent quality of a Sheraton, as well...

 Report
Helpful?
1Thank HRHWT
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

HRHWT, on behalf of the staff at the Sheraton Charlotte Airport Hotel, I would like to thank you for being a loyal member of the Starwood Hotels & Resorts Family. SPG members are truly dear to our hearts and we appreciate your loyalty! It is delightful to hear that our convenient location to area attractions, Make-A-Green Choice Program, Sheraton Club...

Boston
Reviewed 21 September 2014

I stayed at the Sheraton Charlotte Airport after a flight connection was cancelled. It was my first time at the hotel and the hotel was beautiful. I was greeted warmly and checked in quickly even though my reservation had just been processed. I was given a very nice room on an SPG floor. It was large with nice furniture and...

 Report
Helpful?
1Thank mshura
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Mshura, thank you for choosing the Sheraton Charlotte Airport Hotel. Our entire team is committed to providing our guests with the best in service and amenities, and we are delighted you had a relaxing stay despite your travel delays. I am glad that our team made you feel welcome and you would choose to stay with us in the future....

Houston, Texas
Reviewed 17 September 2014

I really wanted to be able to leave a favorable review of this hotel, because the staff was so very pleasant and friendly. Unfortunately I can’t. This is an older Sheraton, and while the public areas look ok, my guest room was dark and dreary. The one small window admitted relatively little light, and the lights in the room didn’t...

 Report
Helpful?
3Thank Wedgewood
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Wedgewood, thank you for choosing the Sheraton Charlotte and sharing your feedback regarding our hotel. I am delighted to hear that our staff left a memorable impression and that you were able to enjoy some of our wonderful amenities. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with...

Dallas, Texas
Reviewed 16 September 2014

I stayed at this hotel for a night and was pleased with my stay. The hotel is well maintained and the rooms are pretty clean and the staff is friendly. The Lounge is ok & small and needs improvements.

 Report
Helpful?
Thank P D
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

PD, thank you for choosing the Sheraton Charlotte Airport Hotel for your recent trip to Charlotte. We are happy that you had a wonderful visit and appreciate you taking the time to share your feedback. Thank you for your compliments regarding our hotel, staff, amenities, and Lounge. Our associates all share in our commitment to provide our guests with gracious...

Ottawa
Reviewed 15 September 2014

As far as convenience from the airport this hotel is great. Close by with a shuttle service. The lobby and bar area are very nice and appear recently renovated. The hotel has free wifi that I took full advantage of. On the downside the rooms are relatively dated and in need of some renovation. (It is possible that this is...

 Report
Helpful?
Thank OttawaTravellingDude
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

OttawaTravellingDude, thank you for choosing the Sheraton Charlotte Airport Hotel during your travels to the Charlotte area. It is wonderful to hear that you enjoyed your experience at our hotel and were able to enjoy some of our wonderful amenities including the Atrium Lounge, complimentary shuttle service and wi-fi, and our central location. As well, we appreciate your comments regarding...

146 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (131)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (21)
Viewed
Dining (1)
Viewed
Hotel & Grounds (20)
Viewed
Bathroom (10)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (3)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Comfort Suites Airport
#76 of 180 in Charlotte
232 reviews
Show Prices
Show Prices
Show Prices
Eagle Lake
Hilton Garden Inn Charlotte Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Dr, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208-3551
Region: United States > North Carolina > Charlotte
Price Range: €101 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Odigeo and Travelocity so you can book your Sheraton Charlotte Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#8 Green Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Airport Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Sheraton Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a joining rooms with my sister. Made it easy for our dog to visit.”
 of 5 bubbles frankp348, 17 Oct 2016 | Read review
“room 117 was close to an exit on first floor.”
 of 5 bubbles imdun, 29 Sep 2016 | Read review
“All rooms are probably the same. Its near airport but we didn't notice lots of noise.”
 of 5 bubbles Linda8133, 27 Sep 2016 | Read review
“I would ask for a room with an outdoor view, we had a room facing the lobby/pool area. Doesn't offer any sunlight.”
 of 5 bubbles piecesofadream, 20 Sep 2016 | Read review
“If traveling with a four legged friend as for a room down near 130”
 of 5 bubbles ChrisN496, 7 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay