We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Charlotte Airport Hotel

Show Prices
#50 of 174 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Sheraton Charlotte Airport Hotel
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

456 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Charlotte Airport Hotel
See the most recent reviews
Showing 448: English reviews
Chapin, South Carolina
Reviewed 1 December 2014 via mobile

This is a great value at a perfect location for our Charlotte weekends. We are at I-85 convenient to Concord Mills, University, South end, and uptown. The staff is always great. But the rooms and hotel are worn and need a spruce up.

 Report
Helpful?
Thank chinhome
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Chinhome, thank you for choosing the Sheraton Charlotte Airport Hotel during your weekend trips to Charlotte! We are delighted to hear that our convenient location and friendly staff creates a memorable stay experience that continues to bring you back to our hotel. We have listened to everyone’s comments on our social media feeds and I am delighted to let you...

Wilmington, North Carolina
Reviewed 30 November 2014

I stayed in this hotel for a family reunion. Even though it is undergoing a renovation, it did not interfere or inconvenience us. My family came to stay here as well. We had a block of rooms, including a handicapped suite for my parents. We had refrigerators brought up to our rooms. The front desk clerks, Saysi, Carolina and Sabrina...

 Report
Helpful?
Thank Bryan B
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Bryan B, thank you for the wonderful comments regarding your recent stay with us for your family reunion! I am pleased that you were able to relax and enjoy all of our wonderful amenities with your family! I’m also delighted to know our team members Saysi, Sabrina, and Carolina provided you with excellent customer service! We take great pride in...

Wilmington, North Carolina
Reviewed 30 November 2014

My husband and I stayed here overnight on our way through Charlotte. When I booked the reservation, the elements that sold me were 1) the hotel was recently renovated, 2) the lobby/rooms looked beautiful and 3) there was a restaurant on premises, as I knew we'd be arriving late. The staff was very nice, however we were placed in a...

 Report
Helpful?
1Thank 727kiki
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

727kiki, it is regrettable that your stay with us did not meet the expectations we set forth. Your feedback provides our hotel with valuable information that we can review to improve on for the future. We are currently renovating our guest rooms to resemble the ambiance of the lobby. We would love the opportunity to share our improvements the next...

Buffalo, NY
Reviewed 20 November 2014

I travel to Charlotte several times a year for work, but I had the good fortune to experience this Sheraton for the first time because of a flight cancellation while I was connecting through the Charlotte airport. I called over a dozen airport hotels and was told they had no rooms. All of these hotels were Marriott or Hilton brands...

 Report
Helpful?
Thank Nittany&Fargo
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Nittany&Fargo, we are delighted to hear that you had a wonderful stay experience at the Sheraton Charlotte Airport Hotel. Realizing the challenges that can sometimes occur when travelling, I am excited that we were able to turn this situation into a positive experience. We love to keep our guests close to our hearts and our tenured staff is committed to...

Rochester, Pennsylvania
Reviewed 10 November 2014

Was here for a 3 night weekend stay. Yes, the hotel is undergoing some renovations, but you wouldn't know it when you arrive. The grounds are clean, there is ample parking and the lobby is beautiful. Stayed on the 3rd floor, which we understood was one of the floors not yet upgraded. Disappointed? No. The room was very clean and...

 Report
Helpful?
Thank EMT15074
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

EMT15074, thank you for choosing the Sheraton Charlotte Airport. We are delighted to hear that you had a wonderful stay experience and would return during a future stay in Charlotte. We appreciate you taking the time to write such a kind review. We are making every effort to ensure that our guests are not inconvenienced by our room renovations. To...

Reviewed 3 November 2014 via mobile

1-when we arrived carrying 5 pieces of luggage and the Bell Man saw us and proceeded to help a lady with only 1 bag and took the rolling cart with him leaving us to try and get all our bags up by ourselves was very rude. The woman at the front desk when we checked in was very nice however...

 Report
Helpful?
1Thank Cortnie P
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Cortnie P, thank you for taking the time to review our hotel. We are disheartened that you’re most recent stay with us was less than satisfactory. Cleanliness and customer service are of up-most importance to us, as we always want our guests to leave feeling revitalized. We truly value your feedback and will share your comments with the appropriate team...

Reviewed 31 October 2014

My flight arrived late at 11:30pm, I was starving and hoped that maybe the kitchen was still open. I was delighted when the bartender told me they were still accepting orders. I ordered the roast salmon. I was weary, as it was late but decided to take my chances. Well, I'm glad that I did! I have dined at several...

 Report
Helpful?
2Thank wedgefield
Phoenix, Arizona
Reviewed 9 October 2014 via mobile

The hotel in itself is pretty nice. Nothing fancy but a good hotel for business stay. Hight floor room on i85 was not noisy with window and curtain closed. The lounge on the 8th floor is not too spacious but clean and welcoming. Breakfast selection is limited (buffet) but was OK. OJ was really bad and coffee only OK. I...

 Report
Helpful?
1Thank pferrandi
London
Reviewed 1 October 2014

I stayed here for four or five nights for my brothers wedding. We didnt spend too much time in the room because of all the prepping, but it was a good night sleep. Very clean and comfortable, and when we were at the hotel my family tended to gather in the lobby area. The staff was very friendly and were...

 Report
Helpful?
1Thank londontraveler_7
Washington DC, District of Columbia
Reviewed 29 September 2014

I've stayed here every week for 2+ years. A great hotel for business travelers or for families. The lounge has free happy hour and parking is always available. For SPG members, this hotel participates in "Make a Green Choice" as well. The front desk staff is great! Conveniently located near I-85 for roadtrippers as well. It's about a 8 min...

 Report
Helpful?
1Thank Ann G
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Ann G., thank you for making the Sheraton Charlotte your home-away-from-home for the last two years! We truly appreciate your loyalty and friendship. We are delighted to hear that our convenient location and friendly staff continue to create a memorable impression that brings you back week after week. Thank you again for taking the time out to review our hotel....

149 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (134)
Viewed
Pool/Beach Area (7)
Viewed
Hotel & Grounds (21)
Viewed
Room/Suite (21)
Viewed
Dining (1)
Viewed
Bathroom (10)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (70)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (3)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Comfort Suites Airport
#75 of 174 in Charlotte
234 reviews
Show Prices
Show Prices
Show Prices
Eagle Lake
Hilton Garden Inn Charlotte Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte
Price Range: €133 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Starwood, Travelocity, Hotels.com, Priceline and Expedia so you can book your Sheraton Charlotte Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Airport Hotel staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Sheraton Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book through a third party (like Orbitz) you may not get the room you requested.”
 of 5 bubbles happyvacationeer, 14 Jan 2017 | Read review
“820 was a very nice room”
 of 5 bubbles RichardF215, 11 Jan 2017 | Read review
“This is a pet friendly hotel. Choose your rooms accordingly.”
 of 5 bubbles cantoosing, 24 Dec 2016 | Read review
“We had a joining rooms with my sister. Made it easy for our dog to visit.”
 of 5 bubbles frankp348, 17 Oct 2016 | Read review
“room 117 was close to an exit on first floor.”
 of 5 bubbles imdun, 29 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay