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Holiday Inn - Merchandise Mart

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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Chicago, Illinois
Reviewed 8 September 2015

Booked a king size room for an exorbitant fee of ~$250. Arrived for check in at ~3:30 after wandering the lobby of the Building for awhile with no signs explaining how to find the reception area or any employee visible. There is what appears to be a Holiday Inn reception desk in the lobby which is never manned and has...

Thank TravellingZooKeeper
Lincoln, Nebraska
Reviewed 28 April 2014

Sporting some of the best views of downtown Chicago, this is a solid hotel for the price. Amenities are good. The desk and concierge staff are cordial. Could be so much more. I've stayed here many times and they are consistently poor is other respects: 1) the breakfast at ItaliAsia is not great; 2) During check-in the staff doesn't check...

Thank sean-h-harrison
Fort Wayne, Indiana
Reviewed 27 February 2013

I stayed overnight at the Merchandise Mart Holiday Inn because I received a deal online. I requested a room with a view, and ended up on the 23rd floor at the top of the building. The hotel hosts a moderately priced Asian/Italian fusion restaurant and a bar with a great view of the city on the 15th floor. There were...

1Thank Anakin49
Madison, WI
Reviewed 31 December 2009

We stayed on the day after Christmas, rate was $114 including parking. As a priority club platinum member got upgraded to top floor renovated room with a view. Lobby and all public areas had been newly renovated. Room was a typical HI room, but clean, nice, and comfortable. Restaurant and bar both looked nice, but didn't patronize either one so...

Thank rh59
Reviewed 22 February 2009

My wife and I went to Chicago to shop the magnificent mile stores. The Holiday Inn Merchandise Mart is on the far edge of the 'Magnificent Mile area' (near loop area). The hotel needs renovated badly. The carpeting is old and stained. The staff are so-so. Parking costs about $30/night. You have to take two elevators to get to your...

Thank slyrober
A TripAdvisor Member
Kansas City, Mo
1 review
1 helpful vote
Reviewed 10 June 2003

We had a great stay the staff was friendly and helpful at all times. We asked for an upgrade to a room with a view and they had no problem accomdating our request. The pool area was nice and we had it to our selves most of the time. Public transportation was close. Great place for the kids. Will stay...

1Thank A TripAdvisor Member

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Additional Information about Holiday Inn - Merchandise Mart

Address: 3501 E. Independence Blvd., Charlotte, NC 28205
Region: United States > North Carolina > Charlotte > Sheffield Park
Price Range: €55 - €83 (Based on Average Rates for a Standard Room)
Number of rooms: 176
Also Known As:
Holiday Inn Charlotte
Charlotte Holiday Inn

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Questions & Answers

Questions? Get answers from Holiday Inn - Merchandise Mart staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?