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Hilton Charlotte University Place

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#18 of 180 Hotels in Charlotte
Certificate of Excellence
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1,388 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Charlotte, United States
Reviewed 2 days ago NEW

I was in CLT for a personal development seminar. We had "homework" after every daily session. The in-room dining was limited (although the food was good) so I went to the restaurant/bar downstairs. Because the local college was playing the bar was very noisy.

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Helpful?
Thank 794crystalw
Santa Clara, California
Reviewed 4 days ago NEW

We held our family reunion here in October 2016 that included 28 people from California, Arizona, New York and Florida. The manager, Jonathan Ewusie-Wilson greeted us with a warm welcome and ensured that our gathering was a huge success. We secured a suite that was able to host everyone after the day's events. The staff was gracious to help with...

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Thank madness03
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Value Guest, I am happy to hear that you enjoyed your stay at the Hilton University Place during your family reunion. We were delighted to hear you enjoyed your stay. We thank you for your kind comments about the staff and manager Jonathan was so helpful. I'm glad to hear he greeted you all with a warm welcome and...

Greensboro, North Carolina
Reviewed 1 week ago NEW

Enjoyable stay every time. On-site Parking, helpful staff, hot and fresh breakfast buffet, sports bar, comfortable room, surrounding shoppes, window view of spraying water fountain and the beautifully decorated hotel lobby are just a few of the things that we enjoy every time we stay here. Looking forward to returning soon!

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Thank P A
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and that you found our breakfast buffet enjoyable. We thank you for your kind comments about our hotel staff and was glad they were super friendly and helpful. We look forward to welcoming you back to our hotel in the not...

Charlotte, North Carolina
Reviewed 1 week ago NEWvia mobile

My wife and I live locally but come in to eat at the hotel restaurant about once a year. We've had dinner there once but usually come in for breakfast. The food is consistently great and we enjoy the view. We've been lucky enough to get the same waitress for the past several years. Christina always remembers us and makes...

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Helpful?
Thank KBakerNY16
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Thank you for taking a moment to share your experience. We were delighted to hear you enjoy coming to our restaurant and that Christina went above and beyond to meet and exceed your expectations. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Theresa Foust Guest Loyalty Manager Hilton Charlotte University Theresa.Foust@hilton.com...

Charlotte
Reviewed 1 week ago

We celebrated my husbands birthday and it was very clean and decorated well.The view was great .The bed slept wonderful. The loyalties manager Marietta Bryant went out her way to make us welcome. Great stay

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Helpful?
Thank Scharie N
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and that Marietta went above and beyond to meet and exceed your expectations. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Theresa Foust Guest Loyalty Manager Hilton Charlotte University Theresa.Foust@hilton.com 704-547-7444

Crossville, Tennessee
Reviewed 1 week ago

Very clean, convenient location, safe, great staff. Very reasonable rates for the level of amenities, services, and overall atmosphere. Breakfast was not included in price bit it was very good quality and great service.

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Helpful?
Thank 99stanleyn
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and that you found our breakfast buffet enjoyable. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Theresa Foust Guest Loyalty Manager Hilton Charlotte University Theresa.Foust@hilton.com 704-547-7444

Reviewed 1 week ago via mobile

It was my first stay in US and I did really appreciate Hilton hotel for the comfort of the rooms and the courtesy of the staff. Also the location was good, near the Harris Blvd 24. I would absolutely recommend this place.

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Thank lisa87654321
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Value Guest, I am happy to hear that you enjoyed your stay at the Hilton University Place as your first trip to the US. I hope that if you plan your next trip to the US we'll be your choice hotel. It was our pleasure to accommodate you, we hope to see you in the near future. Best Regards,...

Fort Mill, United States
Reviewed 1 week ago

We planned our Thanksgiving Buffet Lunch and overnight at the Hilton, University Place the week prior to Thanksgiving. Everyone with whom I spoke with were exceptionally helpful and accommodating. The hotel and staff exceeded our expectations and we will be back.

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Helpful?
Thank johnbU1600RO
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, It was our pleasure to host the Thanksgiving Buffet for you. I'm glad you enjoyed your stay and everyone was helpful. We hope to see you again in the not so distant future. Best Regards, Theresa Foust Guest Loyalty Manager

Fayetteville, North Carolina
Reviewed 1 week ago

The front desk were very nice and helpful. The room was very clean. And the keyless entry is very cool. The location was very convenient. There are a lot of restaurant. And is only 15 minutes away from the outlets.

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Helpful?
Thank Mramirez42
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, I'm happy to hear that you enjoyed your stay and the front desk staff was helpful. The Digital Key is a cool feature we offer and I'm happy that it made your stay convenient. We hope to see you again in the near future. Best Regards, Theresa Foust Guest Loyalty Manager

Birmingham, Alabama
Reviewed 2 weeks ago

We stayed at the Hilton University Place for a convention that we've attended for the last several years. The new updated look is amazing! The staff is friendly and helpful as always. My one complaint is that almost everything on the breakfast buffet is covered in onions, to which one of my friends is allergic. A separate non-onion selection of...

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Helpful?
Thank laenfante
Theresa F, Guest Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, It was our pleasure to accommodate you for your convention. I'll share your feedback regarding the non-onion food selection with our restaurant manger to assist in improving our guest experience. We hope to see again in the near future. Best Regard, Theresa Foust Guest Loyalty Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 J M Keynes Dr, Charlotte, NC 28262-8426
Region: United States > North Carolina > Charlotte
Price Range: €91 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Travelocity and Odigeo so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte University Place staff and other travellers.
9 questions
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1 month ago
Greensboro, North Carolina
Charlottesville, Virginia
7 months ago
Warrington, United Kingdom
8 months ago

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Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 9th floor and had a nice view of the Boardwalk area.”
 of 5 bubbles P4340DDsusanm, 19 Nov 2016 | Read review
“Eat lunch at the on site hotel - it's worth it!”
 of 5 bubbles dewanahartley, 1 Nov 2016 | Read review
“Rooms on one side of the hotel have a view of a man-made lake with waterfalls. A walking path surrounds the lake and is user friendly.”
 of 5 bubbles pachntch, 1 Nov 2016 | Read review
“I like the rooms away from the elevators, quieter”
 of 5 bubbles dewilson2, 31 Oct 2016 | Read review
“The rooms facing the lake have a beautiful view!”
 of 5 bubbles ChrisStanton325, 21 Oct 2016 | Read review
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