We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accesscomfortable hotelparking lotenjoyed my staycomfortable staysofa bedking suitebusiness tripconvenient locationstayed here for one nightgreat roomoutdoor pool
The single most important thing about a hotel is my ability to sleep. I am not a light sleeper. I've spent thousands of nights in hotels. This hotel's soundproofing is terrible. All night long - SLAM. SLAM. BANG of the doors.
The walls are thin...More
2 Thank Geoffrey E
Response from Gail B, Manager at Courtyard Charlotte ArrowoodResponded 5 October 2016
Dear Geoffrey E,
We are so sorry to hear that you did not sleep well, while staying at our property. We always try to ensure that our guests have a peaceful, restful night. Unfortunately, as you stated, some people are inconsiderate of others. I do...More
I was visiting Charlotte for a Microsoft Training. The hotel was located about 2 miles from the Microsoft facility. The staff was very accommodating. The only thing I have an issue with is the small exercise room. There are only 3 cardio machines: 1 elliptical...More
I'm a platinum member with Marriott and mostly stay at Courtyards. This one was a little lacking. The towels were dingy (needed a good bleaching) and in general it just felt not as clean as I have come to expect. Also, the hotel layout is...More
Thank Anthony C
Response from Gail B, Manager at Courtyard Charlotte ArrowoodResponded 28 September 2016
Dear Anthony C,
Thank you for your insight into our property. We will definitely look into your concerns in regards to the towels, as we typically never get this type of negative feedback. Our staff and management team work very hard to ensure that all...More
Room was roomy, staff was friendly, simple coffee shop with pastries for breakfast. convenient to downtown and local hotels that serve the corporate parks in area. Quick trip to the airport. Price competitively with other hotels in area.
Greeted by friendly staff and some minor construction going on. Construction is near the check in, which tells me they care. Something that needs improvement is being taken care of.. The 2nd floor hallway had no air but I didn't report it , so that's...More